Hardship Level (not applicable for home-based)A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate TypeCommunity UN Volunteer (Local)

Target Start Date2024-04-04

Job Posting End DateApril 15, 2024

Terms of ReferenceUN VOLUNTEER DESCRIPTION OF ASSIGNMENT

1. Description of Assignment title: Playground Area Volunteer
2. Host entity: The United Nations High Commissioner for Refugees (UNHCR)
3. Assignment Country: Jordan – Amman
4. Volunteer Category: National UN Community Volunteer Part time ,
5. Number of assignments: 2
6. Start date: 10/1/23
7. Duration in months or set expected end date: until 31 Dec 2023, with possibility of extension for another year
8. Possibility of extension: ☒Yes ☐No
*Dependent on continuation of mandate, availability of funding, operational necessity and satisfactory performance; there is no guarantee of assignment extension.
9. Sustainable Development Goal: 3. Good Health and Well-being

10. Mission and Objectives:
The Office of the United Nations High Commissioner for Refugees was established on December 14, 1950, by the United Nations General Assembly. UNHCR provides protection and assistance to refugees worldwide. UNHCR currently works in more than 120 countries and helps over 43 million people worldwide; refugees or those uprooted within their own countries. The UN Refugee Agency also cares for asylum seekers, returnees, and stateless persons. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally, or resettle in a third country (www.unhcr.org).

11. Assignment context:

This UNV assignment is part of UNHCR play area volunteer. Approximately 2,000 refugees approach Amman Khalda Registration Centre daily and require support on age, gender, and diversity lenses in line with UNHCR’s policy on Age, Gender, and Diversity (AGD) and Accountability to Affected People (AAP). The office's setup is designed to cater for the diverse needs of refugees coming for registration, resettlement, RSD and other protection interviews. Recognizing the importance of play in a child's growth and development and to further address the challenge concerning taking care of the children accompanying their parents for interviews, a child friendly play area was established for children to engage in play and different activities. The play area is not only a source of enjoyment but also serves as a secure and protected space for the children, instilling a feeling of safety amidst their challenging circumstances. By continually evolving and investing in the play area improvements, UNHCR demonstrates its dedication to promoting the children's happiness, development, and emotional well-being.
Availability that his/her likeness appears on media, social media, photos and videos as it will be impossible for UNHCR to prevent such appearances on the public or external occasion s/he will interpret. S/He will need to understand that her/his picture will possibly be seen on the internet.

Establishing the play area volunteer assignment is aiming to:

1. To provide engaging and age-appropriate entertainment for children aged 3-13 years, ensuring a safe and enjoyable experience.
2. To ensure a seamless and confidential experience for parents by providing a conducive setting for private interviews, free from any disturbances or interruptions.
3. To implement comprehensive safety measures and address any potential protection concerns.
4. To enable parents to fully engage in and benefit from the intended services without the burden of childcare concerns, offering a safe and supervised space for their children during their visit.
12. Task description:
Under the direct supervision of the Senior Community-Based Protection Assistant in Community-Based Protection, the UN Volunteer will be required to:
• Share any misinformation, or tendencies among the community of refugees/asylum seekers.
• Offer support and a warm welcome to all children who are visiting the UNHCR Amman Country Office. Set up play areas and make sure they are safe and secure day by day.
• Lead games and supervise children.
• Talk to children about their worries.
• Build positive relationships with children, parents, careers, and professionals.
• Deal with injuries and emergencies if needed.

13. Area(s) of specialization:
• Social work
• Education
• Arts

14. Required skills and experience:
Education: successful General Secondary Education Certificate ‘Tawjihi’ degree as a minimum.
Qualifications & skills:
• The ability to work well with others
• To be flexible and open to change
• Excellent interpersonal communication skills.
• The ability to accept criticism and work well under pressure
• Patience and the ability to remain calm in stressful situations
• Thinking and reasoning skills

Experience:
• A previous related work experience is to be considered.
• Advanced higher education degree or relevant training and/or professional experience may be an advantage.

15. Required experience: 0 years.
Previous work experience is a plus

16. Area(s) of expertise (select all that apply – maximum 3)

☐ Administration
☐ Agriculture
☐ Architecture and settlements
☒ Arts and design
☐ Business management
☒ Communication
☐ Community development
☐ Crisis and emergency response
☐ Development programmes
☐ Economics and finance
☒ Education
☐ Elections and governance
☐ Energy and environment
☐ Engineering and construction
☐ Facility management
☐ Health
☐ Human resources
☐ Information technology
☐ Legal affairs
☐ Logistics and inventory
☐ Manual labour and skilled trades
☐ Natural and life sciences
☐ Procurement and contracting
☐ Product safety
☐ Security and protection
☐ Social work
☐ Translation and interpretation
☐ Transport
☐ Volunteer management

17. Required education: Secondary Education
18. Languages:
The Arabic language is required.
Basic knowledge of English is required.

19. Competencies and values:
• Accountability
• Adaptability and flexibility
• Creativity
• Judgement and decision-making
• Planning and organising
• Professionalism
• Self-management

20. Living conditions and other remarks:

Amman, the capital, is a peaceful city with over four million residents. People are friendly to visitors. Banking, transportation, health, and communications services are easily available. Though Arabic is the official language, English is widely spoken among the majority of the population, especially in Amman. The road network is good in terms of the spread and quality of the roads. Public transportation in Amman is limited. Taxis are relatively cheap and easily available. There are many shopping malls, restaurants, gyms, and cinemas. A large variety of accommodation options can be found; however, it is worth noting that prices in Amman have generally increased in the past few years. There are no specific security threats. Amman is a very easy city in which to live; large, has many amenities, is very modern, and is serviced by an international airport with direct flights to most capital cities. According to the UN Department of Safety & Security (UNDSS) assessment, Jordan is a family duty station (category A hardship).
The UN Volunteer will be responsible for arranging his/her own housing and other living essentials.

21. Driving license needed: ☐Yes ☒No

22. Assignment is reserved exclusively for persons with disabilities: ☐Yes ☒No

23. Reasonable Accommodation: ☐Yes ☒No

24. Accessibility measures in place:
Amman Country office is accessible to people with disabilities.

25. Additional accessibility info:

Inclusivity Statement

United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin, or other status.

Note on Covid-19 vaccination requirements.

Selected candidates for certain occupational groups may be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid-19) in line with the applicable Host Entity’s policy

Duty stations

Assignment 1: UNHCR Jordan Amman Country Office

Hiring Manager for this assignment:
Huda Al-Shabsogh, Assistant Community-Based Protection Officer, alshabso@unhcr.org, UNHCR, Country Office Amman

Supervisor of UN Volunteer (if known):
Ameera Faraj, Senior Community-Based Protection Assistant, faraj@unhcr.org, UNHCR, Country Office Amman

Standard Job Description

Required Languages

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Desired Languages

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Additional Qualifications

Skills

Education

Certifications

Work Experience

Other informationThis position doesn't require a functional clearance


Home-BasedNo

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