Position:                                        Cleaner

Reports to:                                    HR/Admin Technical Officer

Supervision of:                             HR & Admin Department 

Duty station:                                Shahat, Libya   

Travel:                                            0%

Project number:                          LYFM

Duration and type of contract: 1 YEAR 

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 

Generic responsibilities (max 10)

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

  1. Clean the, rooms, washrooms/WC, kitchen and other common areas such as the yard.
  2. Ensure compliance with NRC procedures and policies
  3. Ensure that cleaning supplies are properly stocked.
  4. Dust and polish furniture, windows, doors and equipment
  5. Empty waste paper baskets, dustbins and shredding machines
  6. Report any relevant gaps, damages and breakages to line manager
  7. Support the administration with ad hoc duties 

    Specific responsibilities 

    These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly. 

    • Clean the offices, class rooms, main rooms, living rooms, washrooms/WC, kitchen and other common areas such as the yard, corridors and stairs.
    • Ensure that cleaning supplies are properly stocked.
    • Ensure that all classrooms are ready and clean before and after each session
    • Ensure the outdoor area is clean and well prepared 
    • Dust and polish furniture, windows, doors and equipment are all well-stored.
    • Empty waste paper basket, dustbins and shredding machines
    • Report any relevant gaps, damages and breakages to line manager
    • Support the administration with general duties 
    • Ensure the availability of all kitchen and toilet supplies at all times (i.e. soap, air freshener, tissue, coffee, tea, sugar, etc.)
    • Watering indoor and outdoor plants.

      Critical interfaces

      By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

      1. Competencies 

        Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

        1. Professional competencies 

        These are skills, knowledge and experience that are important for effective performance. 

        Generic professional competencies for this position: 

      2. Experience from working as a Cleaner in a humanitarian/recovery context
      3. Previous experience from working in complex and volatile contexts
      4. Documented results related to the position’s responsibilities
      5. Knowledge about own skills/profile 
      6. Arabic
      7. Other Language is considered

        Context related skills, knowledge and experience (shall be adapted to the specific position): 

      8. Organized, Clean and Neat
      9. Knowledge in preparing various tea and coffee 
      10. Respectful and courteous
      11. Attention to details and structured

        2. Behavioural competencies

      12. Build meaningful relations
    • Act with integrity
  8. Deliver results

    3. Performance Management

    The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRC’s Performance Management Framework. The following documents will be used for performance reviews:

  9. The Job Description
The Goals and Performance Plan The NRC Competency Framework

 Application Procedure:

Application is online for Libya National only. Only shortlisted candidates will be contacted. NRC does not at any stage of recruitment request candidate to make payments of any kind. NRC has not retained any agent to conduct recruitments on behalf of the organisation. NRC is committed to a diverse workforce through diversity, equity and inclusion  Qualified females candidates and persons with disability are encouraged to apply. The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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