Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact. Mercy Corps in Europe has grown rapidly both in terms of the volume of activity and its complexity. With offices in Edinburgh, London, The Hague and Geneva, we now manage over £100 million in annual income and employ around 120 team members. The breadth and impact of our programmes makes Mercy Corps a unique and truly rewarding place to work. Our teams are proud of what we achieve in the field and we are always looking for talented individuals who share our passion and commitment. The PositionWe are seeking a senior leader in The Netherlands who is well connected within the Dutch international and foreign policy space, passionate about building the resilience of the poorest people in the world to climate and conflict shocks and able to build a strong brand for Mercy Corps in The Netherlands. Reporting directly to the Executive Director of Mercy Corps in Europe the Managing Director of Mercy Corps in The Netherlands will be responsible for embedding Mercy Corps as a local entity within the Netherlands and well-known for our excellent country programmes. As a member of the European Senior Leadership Team (ESLT), they will liaise closely with the other Directors to ensure efficient and integrated management of Mercy Corps’ portfolio of programmes funded by European donors. The Managing Director will oversee and ensure compliance with all necessary legal and governance requirements in The Netherlands, with support from our General Counsel and legal team. The Managing Director will be responsible for ensuring teams and functions in the Netherlands work in an integrated and matrixed manner and are delivering on the mission and objectives of the global organisation. You will not only have the right experience on paper but also the right personal 'fit' - you will live and breathe our culture and values, with a visible passion for the work we do and a desire to be part of our story. Essential Job ResponsibilitiesStrategy and Vision
Sets a clear vision for Mercy Corps in the Netherlands, in full alignment with Mercy Corps’ global strategy Pathway to Possibility, and Mercy Corps’ European Strategic Plan and is accountable for its delivery in The Netherlands Aligns and allocates resources to the strategic objectives, transforming operations to meet the overall goals of the organisation Positions Mercy Corps’ brand within the Netherlands INGO landscape and national context ensuring we add value and sets Mercy Corps apart from other local actors Shapes the future direction of Mercy Corps in The Netherlands aligning it with Mercy Corps in Europe objectives and our global strategy Supports country and regional teams to develop funding pipelines from Dutch sources and seeks out programme partnerships with Dutch agencies Build relationships between our country and regional teams and Dutch stakeholders in their regions as well as create spaces for them to showcase their work in The Netherlands Responsible for leading engagement with Dutch stakeholders across government, NGOs, private philanthropy, corporates and foundations and other innovative private sector partners. Participate in key agency meetings and events as a member of the European Senior Leadership Team (ESLT) External Representation, Communications and Marketing Lead Mercy Corps’ stakeholder engagement and influence strategy for The Netherlands Leads senior-level representation for Mercy Corps in The Netherlands and deepens key relationships with target stakeholders inclusive of, but not limited to, the Ministry of Foreign Affairs, RVO, corporates and foundations, INGOs and other innovative private sector partners Support the Strategic Partnerships Manager to develop new areas of partnerships within the Dutch Government especially in relation to climate resilience, energy, humanitarian response and peace and governance Be a champion and external voice for Mercy Corps in The Netherlands Open up the environment for Mercy Corps in The Netherlands for public fundraising and position Mercy Corps’ brand uniquely into this space. Regularly undertake media representations in The Netherlands and support Mercy Corps’ communications strategies as required. Governance & Operational Oversight Oversee daily operations of Mercy Corps in The Netherlands, ensuring all departments are running effectively and providing the service required to ensure all grants and contracts from The Netherlands are effectively delivered. Ensure governance and operational compliance with statutory requirements in the Netherlands and with requirements of donors managed by Mercy Corps in the Netherlands. Ensure accountability to MCNL donors. Ensure alignment with Mercy Corps policies, processes and procedures. Ensure good management of contractual risks and impact on financial results of MCNL using clear communication and mitigation strategies with the wider leadership team. Maintain a Netherlands risk register which feeds into the European corporate risk register. Produce regular quarterly reports for the Executive Director which are then synthesised for the Board of Directors Participate in meetings with the European and Dutch board members as required and support the Executive Director on governance matters in The Netherlands Leadership of the Team in The Netherlands Identify and address staffing requirements for efficient operations Champion our ‘One Mercy Corps’ culture and core behaviors to ensure that Mercy Corps in the Netherlands attracts and retains talent Ensure team members have the support, training and information, tools and resources they need to drive performance and reach objectives Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews Regularly lead the quarterly in-person meetings in The Hague and be confident reporting on progress for the whole organisation and speaking to the organisation prioritiesSupervisory ResponsibilitySupervisor responsibilities to be determined as MCNL structure is developed and evolves – noting matrixed reporting structures for most functions will be highly likely AccountabilityReports Directly To: Executive Director, EuropeSits on the European Senior Leadership TeamWorks Directly With: Senior Director, Programmes, Funding and Operations Senior Director, Policy and Advocacy Director of Development, Europe Regional Directors and Country Directors Regional Programme Teams Policy and Advocacy Team Technical Support Units (TSU) Compliance Team.Accountability to BeneficiariesMercy Corps team members are expected to support all efforts toward accountability, specifically