Hardship Level (not applicable for home-based)A (least hardship)
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate TypeIUNV International
Target Start Date2024-05-25
Job Posting End DateMay 23, 2024
Terms of ReferenceUN VOLUNTEER DESCRIPTION OF ASSIGNMENT
Preamble:
The United Nations Volunteers (UNV) programme is the UN organization that promotes volunteerism to support peace and development worldwide. Volunteerism can transform the pace and nature of development and it benefits both society at large and the individual volunteer. UNV contributes to peace and development by advocating for volunteerism globally, encouraging partners to integrate volunteerism into development programming, and mobilizing volunteers.
In most cultures, volunteerism is deeply embedded in long-established, ancient traditions of sharing and support within the communities. In this context, UN Volunteers take part in various forms of volunteerism and play a role in development and peace together with co-workers, host agencies and local communities.
In all assignments, UN Volunteers promote volunteerism through their action and conduct. Engaging in volunteer activity can effectively and positively enrich their understanding of local and social realities, as well as create a bridge between themselves and the people in their host community. This will make the time they spend as UN Volunteers even more rewarding and productive.
1. UNV Assignment Title: International UN Youth Volunteer in Protection
2. Host Entity: UNHCR
3. Volunteer category: International UN Youth Volunteer
3.a Budget Code:
4. Duty station, country: Amman, Jordan
5. Number of UN Volunteers: 1
6. Duration (in months): 12 months
7. Possibility of extension*: No
*Dependent on continuation of mandate, availability of funding, operational necessity and satisfactory performance; there is no guarantee of assignment extension.
8. Assignment Family Status: All youth and university assignments are without family
9. Expected Starting Date: 01 February 2024
10. Organizational Context and Brief Project Description:
Jordan has a strong tradition of generosity towards refugees, from neighboring countries and beyond and is currently hosting 748,000 refugees. The large majority refugees are Syrians, followed by Iraqi, Yemenis, Sudanese, Somali, and other nationalities; 80 percent live outside refugee camps in urban areas. Since the onset of the Syria crisis, the pressure on Jordan’s resources and infrastructure has been mounting; this has the potential to undermine the harmonious coexistence between refugees and hosting communities. While Jordan is not a signatory to the 1951 Refugee Convention, an MoU covers cooperation between UNHCR and the Government of Jordan on refugee and asylum-seeker issues.
Key priority areas for the country programme refugee response in Jordan focus on protection, cash assistance, livelihoods, health care, camp management and community mobilization, with an emphasis on vulnerability-based targeting. UNHCR’s multipurpose cash assistance strategy is a key component of the comprehensive protection response for those living in urban areas, many of whom do have access to basic services such as health, education, water and sanitation. In the camps of Zaatari and Azraq, UNHCR also leads a range of activities and services, including camp coordination, protection and outreach, community services, livelihoods, shelter and energy.
With its 500 staff, UNHCR coordinates the refugee response under the leadership of the Government of Jordan, with a budget of $426m in 2020 and works with 16 NGO and GoJ partners. UNHCR Jordan operates a one-refugee policy for all persons of concern, Syrian and non-Syrian alike seeking to reduce and ultimately eliminate differences in rights and services based on nationality in Government, UNHCR, and NGO approaches to protection and assistance.
In 2023, UNHCR will continue to support the Government as it works to achieve the objectives set out by the Jordan Compact in February 2016, focusing on education and coordinating stakeholders’ efforts in the livelihood sector, advocating increased flexibility when issuing work permits and providing space for refugees of all nationalities to be economically active. UNHCR will also facilitate durable solutions through traditional resettlement opportunities and expanding complementary pathways where possible, despite challenges in the global environment.
11. Sustainable Development Goals: 17. Partnerships for the Goals
Supervision, induction and duty of care of UN Volunteers
UN Volunteers should be provided equal duty of care as extended to all host entity personnel. Host entity support to the UN Volunteer includes, but is not limited to:
• Introductory briefings about the organisation and office-related context including security, emergency procedures, good cultural practice and orientation to the local environment;
• Support with arrival administration including setting-up of bank accounts, residence permit applications and completion of other official processes as required by the host government or host entity;
• Structured guidance, mentoring and coaching by a supervisor including a clear workplan and performance appraisal;
• Access to office space, equipment, IT support and any other systems and tools required to complete the objectives of the assignment including a host entity email address;
• Access to shared host entity corporate knowledge, training and learning;
• Inclusion of the volunteer in emergency procedures such as evacuations;
• Leave management;
• DSA for official travel, when applicable;
• All changes in the Description of Assignment occurring between recruitment and arrival or during the assignment need to be formalized with the United Nations Volunteer Programme.
12. Description of Tasks:
Under the direct supervision of Senior Protection Officer who oversees the Protection profile of Jordan including all urban areas and camps, the UN Volunteer will undertake the following tasks:
• Assists in monitoring protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff.
• identify opportunities to mainstream protection methodologies and integrate protection safeguards in operational responses in all sectors.
• contributes to designing a comprehensive protection strategy and liaises externally with authorities and partners on protection doctrine and policy as guided by the Senior Protection Officer.
• Participate on behalf of UNHCR in the Jordan Resident Coordinator’s Youth Task Force; a task force made of UN Youth focal points from all agencies, the YTF is dedicated to advancing the youth profile in Jordan across the UN and Government of Jordan
• Contributes to building and maintaining effective interfaces with communities of concern, local authorities and protection and assistance partners.
• Assist in providing comments on existing and draft legislation related to refugees in Jordan
• Contribute to measures to identify, prevent and reduce statelessness.
• Contribute to a country-level child protection plan as part of the protection strategy.
• Contribute to a country-level education plan as part of the protection strategy.
• Participate in initiatives to build the capacity of authorities, relevant institutions and NGOs to strengthen national protection related legislation and procedures
• Supports the coordination of the National Protection Working Group
• Participate in monitoring and development missions to the camps and the various governorates of Jordan.
13. Results/Expected Outputs:
• Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment.
• A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed
14. Qualifications/Requirements:
Requirements
Education
B.A. Social Work, Political Science, Psychology, and other relevant fields
Minimum experience:
0-3 years of experience
Skills and experience description
• Demonstrated interest and/or experience in Social Protection
• Previous experience as a volunteer and/or experience of another culture, (i.e. studies, volunteer work, internship) would be highly regarded;
Language skills
English mandatory ☒ optional ☐
basic ☐ fair ☐ working knowledge ☐ fluent ☐ mother tongue ☐
Arabic mandatory ☐ optional ☒
basic ☐ fair ☐ working knowledge ☐ fluent ☐ mother tongue ☐
mandatory ☐ optional ☐
basic ☐ fair ☐ working knowledge ☐ fluent ☐ mother tongue ☐
Competencies and Values
☒ Accountability
☒ Adaptability and Flexibility
☐ Building Trust
☐ Client Orientation
☒ Commitment and Motivation
☒ Commitment to Continuous Learning
☐ Communication
☒ Creativity
☐ Empowering Others
☐ Ethics and Values
☐ Integrity
☐ Judgement and Decision-making
☐ Knowledge Sharing
☐ Leadership
☐ Managing Performance
☐ Planning and Organizing
☒ Professionalism
☒ Respect for Diversity
☐ Self-Management
☒ Technological Awareness
☒ Vision
☒ Working in Teams
Driving license needed: No
• Professionalism: demonstrated understanding of operations relevant to UNHCR; technical capabilities or knowledge relevant or transferrable to UNHCR procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented;
• Integrity: demonstrate the values and ethical standards of the UN and UNHCR in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority;
• Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues;
• Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.
• Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities;
• Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups;
• Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary;
• Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNHCR mission and vision, as well as to the UN Core Values.
• “This UNV assignment is subject to proof of vaccination against Covid-19 with WHO approved vaccine, unless the UNHCR Medical Service approves an exemption from this requirement on medical grounds.”
15. Learning expectations
Learning and development are a central part of the UN Youth Volunteer’s assignment and take place before, during and after his or her assignment in the field. Ideally, offering diverse opportunities for learning and development aim to strengthen the volunteer’s skills and competences, improve the quality of the assignment and keep the volunteer’s motivation high.
Learning elements for the UN Youth Volunteer include the development of:
• Professional skills: including specific competencies and reflection on assignment-related abilities; and on-the-job skills such as time management, problem solving, team building; and career preparedness such as interview skills, CV preparation, job searching.
• Inter-personal skills: including communication and listening skills; multi-cultural aware-ness and cultural competency; and conflict and stress management.
• Volunteering-related skills: including leadership; civic responsibility; and engagement and active participation.
Beyond the learning opportunities provided by UNV, UNHCR will support knowledge and capacity development in the technical areas that are relevant to the UN Youth Volunteer’s assignment. UNHCR will provide, at its expense, UN Youth Volunteers with equal opportunity to participate in training courses and workshops offered to its personnel.
16. Living Conditions:
The Security Level for Amman and the rest of the country is assessed at Level 1 (MINIMAL), except the northeast Jordanian Syrian border area, where it is assessed at Level 3 (MODERATE). Jordan is considered a safe and family environment for UN international staff, the city of Amman is considered safe, easy to mauver, culturally diverse and many Jordanians speak English.
17. Conditions of Service for International UN Youth Volunteers
The contract is for the period indicated above with the possibility to extend subject to availability of funding, operational necessity and satisfactory performance. However, there is no expectation of renewal of the assignment.
A UN Volunteer receives a Volunteer Living Allowance (VLA) per month and is paid at the end of each month to cover housing, utilities, transportation, communications and other basic needs. The VLA can be computed by applying the Post-Adjustment Multiplier (PAM) to the VLA base rate of (choose from the drop down menu the appropriate rate here): US$1,305. The VLA base rate is a global rate, while the PAM is country-specific and fluctuates on a monthly basis according to the cost of living. This method ensures that international UN Volunteers have comparable purchasing power at all duty stations irrespective of varying costs of living. The PAM is established by the International Civil Service Commission (ICSC) and is published at the beginning of every month on the ICSC website http://icsc.un.org .
In non-family duty stations that belong to hardship categories D or E, as classified by the ICSC, international UN Volunteers receive a monthly Well-Being Differential (WBD).
Furthermore, UN Volunteers are provided a settling-in-grant (SIG) at the start of the assignment (if the volunteer did not reside in the duty station for at least 6 months prior to taking up the assignment) and also in the event of a permanent reassignment to another duty station.
UNV provides life, health, permanent disability insurances as well as assignment travel, annual leave, full integration in the UN security framework (including residential security reimbursements).
UN Volunteers are paid Daily Subsistence Allowance at the UN rate for official travels. A resettlement allowance is paid for satisfactory service at the end of the assignment.
UNV will provide, together with the offer of assignment, a copy of the Conditions of Service, including Code of conduct, to the successful candidate.
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Skills
Education
Certifications
Work Experience
Other informationThis position doesn't require a functional clearance
Home-BasedNo