All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.
The purpose of the ICLA Project Assistant position is to assist in the day-to-day implementation of the ICLA project
Generic responsibilities
Specific responsibilities
Under the supervision of ICLA Project Coordinator, facilitate information, counselling and legal assistance activities in accordance with the standard operating procedures, guidelines and instructions from lawyers; provide timely, accurate and reliable information to IDPs and conflict-affected people as regards their rights and entitlements and how to claim them, draft legal letters, applications, fill in forms, or other templates and otherwise assist in preparation of legal documents supporting clients to claim their rights and entitlements Responsible for all reception duties related to the LAC, including welcoming clients; client outreach: answering phone/hotline and taking messages Ensure that clients have a comfortable space to wait and to fill forms Responsible for contacting clients and arranging appointments in coordination with ICLA colleagues Responsible for taking bookings for meetings in the LAC and ensuring that it is kept in order. Handle catering and other related services Assist drafting letters and data entry of intake forms as necessary Overall responsible for the purchasing, distribution and recording of stationary Entry of data from intake forms and photocopying and filing all the documents related to ICLA activities (ICLA client files etc.) Perform any other task as requested by ICLA Project Coordinator and/or Project Manager Competencies1. Professional competencies
Generic professional competencies:
Experience working with administration Documented results related to the position’s responsibilities Knowledge about own skills/profile English knowledge is an advantageContext/ Specific skills, knowledge and experience:
Good knowledge of the context in Ukraine Good knowledge of the Ukrainian and Russian languages Experience of working as administrator or receptionist. Experience working in a non-profit legal service provider, law firm or other entity providing legal counselling and assistance would be considered as an advantage. Knowledge of the software programs (MS Word, Excel, PowerPoint)2. Behavioural competencies
Working with people Planning and delivering results Communicating with impact and respect Handling insecure environmentsThis vacancy is archived.