- Equity and transparency in the application of Staff Rules/Regulations and SC Policies;
- Client understanding and confidence in GSSU HR as a credible HR service provider;
- A high quality, timely and accurate service is provided to clients and partners;
- Accurate data management in Atlas for staff and SC holders.
- Accurate determination of financial entitlements of personnel transactions;
- Timely processing and approving financial payments to support staff polices and timely release of entitlements;
- Increased efficiency as a result of reduction in recoveries, advances and other exceptional payments;
- Accurate processing of financial entitlements to correct UNDP and third-party funds;
- Accurate validation of payroll results resulting from HR actions.
- Optimal use of staff resources within the Team;
- Team members meet their learning plan and results planning;
- Team members are motivated and empowered to perform their functions;
- Support Team members to meet the goals of the Team and GSSU HR.
- Support on implementation of HR strategy including administration of benefits and entitlements;
- Consistent approach in compliance with Staff Regulations and Rules and SC Policies;
- Build and sustain client and partner confidence in GSSU HR as an HR service provider;
- HR policies and guidelines relating to Benefits and Entitlements are reviewed and revised as necessary.
- HR knowledge management distribution/ system contains accurate and comprehensive coverage of Benefits and Entitlements matters;
- Conduct training courses on Benefits and Entitlements and support induction to new staff;
- Enable and empower the team through access to GSSU HR knowledge base and by sharing own knowledge;
- Full transparency of the administration of Benefits & Entitlements;
- Continuous learning and development for HR staff by pursuing own development and acquire new knowledge with HR best practices.
- Recommendations for improved and new HR policies and guidelines;
- Optimal efficiency in processing Benefits & Entitlements;
- Streamline payment and entitlement procedures to deliver optimal client service;
- Enhance work efficiency through constant evaluation and analysis of HR processes;
- Reduce costs of GSSU HR operations and related costs to clients and partners;
- Reduced unnecessary paperwork and administrative processes.
Core Competencies
- Ability to make new and useful ideas work
- Ability to persuade others to follow
- Ability to improve performance and satisfaction
- Ability to listen, adapt, persuade and transform
- Ability to get things done while exercising good judgement
- Knowledge of HR management issues and principles and the ability to apply them to strategic and/or practical solutions
- Ability to plan, direct, coordinate and implement compensation and benefit plans for the Organization
- Ability to organize, record, and manage employee interactions with HR including but not limited to terminations, separations, visa management, vacancy management, HR crises
- Ability to motivate and inspires internal resources
- Knowledge of enterprise learning and development issues, concepts, and principles, and ability to apply them to enhance the fulfillment and performance of employees
- Accurately accumulating information and its analysis; forecasting potential problems and planning; allowing for alternative, creative solutions and identifying most reasonable solutions
- Ability to manage and coordinate campaigns and people with inspiration. Believe in and promote diversity in the workplace and reshaping the workforce to meet need.
- Ability to capture, develop, share and effectively use information and knowledge
- Secondary Education with at least seven (7) years relevant experience, or Bachelor’s degree in Human Resources, Business or Public Administration with relevant experience of at least four (4) years;
- Specialized certification in HR is highly desirable.
- Minimum 4-7 years of relevant HR experience is required at the national or international level, including some experience specifically in the area of HR transactions, benefits and entitlements administration;
- Familiarity with interpretation and application of UN/UNDP policies, rules and regulations is highly desirable;
- Experience in the usage of computers and MS Office packages (MS Word, Excel etc.). Demonstrated knowledge of integrated HR management systems would be an asset.
- Fluency in English;
- Working knowledge of other UN language (French/Spanish/Arabic) desirable.
- Familiarity with HR module in Oracle-based Enterprise Resources Planning (ERP) system is desirable.
Contract Duration: 364 days