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Purpose of the Post:
The purpose of this position, as part of the Regional HRT team in Istanbul, Turkey, is to increase the proximity of HR services to the workforce in Copenhagen, on arrival, throughout the life cycle and upon departure. In addition as part of as part of the Regional HRT team in Istanbul, Turkey, to offer the workforce efficient, effective, and client-oriented Human Resource services within the region.
Objectives of the Programme and of the immediate Strategic Objective:
The objective of the Division of Business Operations (BOS) is to support the work of WHO in the European Region through delivery of services within the areas of human resources, finance, contracting and procurement, legal advice, information & communications technology, printing, security, facilities management, fixed assets, conference support, travel and transport, safeguarding personnel and staff wellness and well-being. As an enabling function, the division enhances the productivity of the health technical programmes and country offices while at the same time overseeing accountability, transparency and compliance with WHO administrative rules and regulations. The BOS division strives to strengthen the capacity of WHO/Europe to react in an agile way to external and internal changes. The division projects are designed to increase productivity, ensure financial sustainability of the region’s structures, reinforce a client-oriented culture, strengthen country office capacities, and drive strategic initiatives to enhance staff motivation and well-being.
The purpose of the HRT unit is to partner with the business adding value to the business process and work of EURO through the provision of tactical and operational advice to staff and managers on workforce planning; Policy & procedural guidance - Efficient and effective sourcing, recruitment & management of human resources; performance management compliance and advice to influence and promote a culture of continuous performance and ensure that mechanisms for a more inclusive, relevant and supportive performance culture; occupational health and related supports including the staff physician.
Organizational Context:
1. The work environment
The incumbent will work under the direct supervision of the Team Lead, HR Organizational Design, Workforce Planning & Client Relations and in close collaboration with other HRT team members. He/she will perform the responsibilities and duties of the post using a high degree of initiative and sound judgement. The incumbent will also work in close collaboration with other members of the BOS division, EURSA, Ombudspersons, GSC and HQ colleagues to fulfil the post’s requirements.
2. The role of the individual within the team – team member
The incumbent will provide HR support to the workforce across all Departments and Operations based in Copenhagen on recruitment, onboarding and benefits and entitlement related matters. The incumbent will advocate that in the improvement, development and evaluation of policy processes, the human rights and gender equality perspective is incorporated in all policies at all levels and at all stages, by the actors normally involved in policy-making.
3. Available guidelines
The incumbent is guided by the World Health Assembly and Regional Committee resolutions, European Programme of Work (EPW), GPW 13, SDGs, WHO manuals, WHO staff rules and regulations, WHO Human Resources e-manual. Resolutions and decisions of WHA, EB and RC documents in the areas under his/her responsibility. Directives of DG and RD. Organizational practices and precedents.
4. Degree of independence in decision-making
The incumbent works with a considerable degree of independence and directs the work of HR Associate. The incumbent is expected to exercise sound judgement in the use and interpretation of the rules of procedure, decisions, WHO policy guidelines, in working with other members of the HRT team and the BOS division. Occasionally, specific assignments are given by the supervisor which would be accompanied by broad instructions. The incumbent would then be responsible for undertaking the assignment in order to achieve the stated objective.
5. Nature and purpose of contacts within and outside the Organization
Within the Organization
Within WHO contacts are mainly within HRT, the BOS division and other technical divisions in the RO, GDOs, Country offices, regional offices and Headquarters.
Outside the Organization
H/she develops and maintains working relations with counterparts of other UN organizations, and other relevant partners to keep abreast of new policies and best practices and exchange information related to particular assignments.
Summary of Assigned Duties
The purpose of this position, as part of the Regional HRT team in Istanbul, Turkey, is to increase the proximity of HR services to the workforce in Copenhagen, on arrival, throughout the life cycle and upon departure. In addition as part of as part of the Regional HRT team in Istanbul, Turkey, offer the workforce efficient, effective, and client-oriented Human Resource services within the region.
Key duties:
Under the overall guidance of the Team Lead, HR Organizational Design, Workforce Planning & Client Relations, the incumbent has the following responsibilities:
Recruitment and selection:
1. Oversee recruitment and selection for positions subject to local recruitment in Copenhagen and ensure adherence to policies and procedures in filling these positions.
2. Support the selection and recruitment team in Istanbul with outreach, talent acquisition, and recruitment, for both staff and Affiliate workforce;
3. Administer selection procedures for fixed-term and temporary recruited staff, advising staff members at all levels of relevant rules and regulations, procedures and practices.
4. Serve as the focal point for the Internship and JPO programs being implemented in Copenhagen providing guidance and support to the divisions, interns and JPOs throughout their life cycle.
Client Relations: People Care Centre:
5. As the focal point for the workforce (staff and affiliate) recruited/hired in Copenhagen, briefs new workforce on on-boarding processes, related entitlements and support related to living and working in Copenhagen, to ensure smooth and timely implementation of associated actions.
6. Using established guidelines interpret HR policies and procedures to brief, guide and advise the workforce on a wide range of HR matters, taking into account established best HR practices and the interest of the Organization.
7. Oversee the induction for the workforce and provide face-to-face briefings on staff benefits and entitlements, employment conditions and benefits upon reporting for duty and throughout the life-cycle.
8. Serve as the focal point for staff and liaises closely with colleagues in the Global Service Center (GSC) on contractual and payroll matters for the workforce in Copenhagen.
9. Act as the primary focal point for queries from staff and managers regarding employee and management self-service functions in the Global Management System (GSM) for the workforce in Copenhagen.
10. Maintain an overview of the reassignment process for staff moving to Copenhagen to ensure processes are initiated, ensuring appropriate approval levels are obtained and timely processing by HR GSC. Briefs staff on processes and related entitlements to ensure smooth and timely implementation of associated actions.
11. Maintain an overview of the local Clearance and Separation process for staff leaving Copenhagen to ensure processes are initiated, ensuring appropriate approval levels are obtained and timely processing by HR GSC. Briefs staff on processes and related entitlements to ensure smooth and timely implementation of associated actions.
12. Support staff development initiatives being implemented in Copenhagen.
HR monitoring, compliance, reporting and initiation:
13. Monitor to ensure timely initiation of actions and compliance with WHO rules and regulations, of contract extensions, probationary periods, conversion of appointments, retirements, acting arrangements, WIGIs and maximum duration of contracts.
14. Monitor performance management compliance and liaise with managers to ensure timely completion of staff PMDS and performance evaluations of the workforce.
15. Conduct first level analysis and review of requests for hiring of consultants to ensure completeness and compliance of submissions with HR policies and escalate as needed.
16. Prepare monthly regular HR reports and statistics as needed.
17. Serve as HR Focal point for the UN City HR Network and collaborate on joint initiatives.
As part of the Client Relations team in the Enabling Hub in Istanbul, support the following HR planning activities for the European Region:
18. In close consultation with the HRBPs, provides support to the biennium HR planning exercise by providing updated reports of the workforce and status of vacant positions and maintains these reports regularly updated.
19. Maintain and update all organigrammes as and when new positions are created and approved.
20. Monitor the implementation of the divisional HR plans and proactively initiates requests for advertisement and hiring, ensuring also that the associated actions in GSM are initiated.
21. Supports restructuring/re-profiling and other review exercises by providing analysis, reports, data and updated organigrams as needed.
22. Perform all other related duties as assigned and backstops the HR Business Partner and other HR Business Associates when absent to ensure continued services.
Competencies:
*1) Teamwork
This vacancy is archived.