Background
UN personnel in Ukraine are exposed to various health and security hazards that may result in disease, psychological trauma and life-threatening injuries. Dedicated, effective primary health, occupational health and emergency medical services may mitigate negative outcomes of trauma, injuries and health complications, providing better chances for saving lives as well as for faster and better recovery.
The position of Health Support Coordinator administered by UNDP is part of the UN Common Services of the UN country team in Ukraine. She/he will ensure that the health risk management recommendations of the UN Medical Directors (UNMD) documented in the Review of the Mandatory Health Support Elements are implemented in the country. This includes facilitating medical evacuations and coordinating health interventions with headquarter offices on all related matters.
Due to the need to strengthen and streamline occupational medical support for UN personnel (and by extension to recognized dependents) in the field duty stations, along with coordination of medical response to outbreaks /pandemics, particularly regarding the UN’s duty of care responsibilities, this position will have 3 reporting lines, one to the Resident Coordinator through the Operations Management Team (OMT) Co-Chairs, to UNDP Resident Representative and the other technical reporting line is to the UNHCR Chief of Medical Section in behalf of the UN Medical Directors, through the Regional Medical Officer. S/he is expected to work in alignment with the UN Medical Directors’ (UNMD) policies, guidelines and recommendations.
Work implies frequent interaction with the following:
- UN personnel in the country
- Staff within work unit
- Staff Counsellors of the UN system
- Senior management throughout the Organization
- UNDSS and UN Security personnel
- All specialized agencies
- Senior/Regional Medical Officers of various UN agencies
- Humanitarian agencies working with the UN
- Health care providers including UN designated or examining physicians and public, private, governmental and NGO – administered medical facilities
- Physicians and representatives of Laboratories, Pharmaceutical Companies, Medical Associations and Societies
The incumbent will promote UNDP’s mandate as a gender-responsive organization with zero tolerance for any kind of discriminatory and abusive behavior, including sexual harassment, sexual exploitation, and abuse.
The position is envisioned to fill the gap as recommended in the UN Medical Directors’ Health Risk Management Recommendations following the UNMD Health Risk Assessment in 2022.
Under the overall supervision of the UN Resident Coordinator, the UNDP Resident Representative and technical guidance of the UNHCR Chief Medical Officer - acting in behalf of the UN Medical Directors (UNMD) - the Health Support Coordinator is responsible for the implementation and monitoring of compliance to preventive medical actions and responses based on recommended mitigation measures for mandatory health support elements, as well as disease outbreak/crisis. The incumbent will improve access to health care providers implementing medical evidence-based interventions, training, prevention measures to ensure the physical and mental health of UN personnel.
The expected results include the implementation and monitoring of compliance to preventive medical actions and responses based on recommended mitigation measures for mandatory health support elements, as well as disease outbreak/crisis.
S/he will develop and maintain health support coordination mechanisms between UN Medical Directors, through UNHCR Medical Section and the country operation, other stakeholders such as UNDSS and the Occupational Health and Safety Committee for prevention of health hazards and health promotion; as well as verify that medical facilities recommended for use by UN personnel comply with UN Healthcare Quality and Patient Safety (HQPS) standards.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
Duties and Responsibilities
IV. Key Duties and Accountabilities Within delegated authority, the Health Support Coordinator will be responsible for the following duties: 1.) Medical Case Coordination and oversight:
Competencies
Core
Achieve Results LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact
Think Innovatively LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems
Learn Continuously LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences
Adapt with Agility LEVEL 3: Proactively initiate and champion change, manage multiple competing demands Act with Determination LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results
Engage and Partner LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration
Enable Diversity and Inclusion LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity
Cross-Functional & Technical competencies
Thematic Area Name Definition Business Direction & Strategy
System Thinking
Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system Business ManagementCommunication
Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels Business ManagementCustomer Satisfaction/Client Management
Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns Business Management Portfolio Management Ability to select, prioritise and control the organization´s programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimising return on investment Business Management Risk Management Ability to identify and organize action around mitigating and proactively managing risks 2030 Agenda: People Health Access to diagnostics and treatment, incl. private sector engagement 2030 Agenda: People Gender Gender Mainstreaming
Required Skills and Experience
Education:
Advanced University Degree (Master´s degree) in Medicine, from an accredited University and currently licensed to practice within home country or other national jurisdiction;Functional Skills:
MD-Assessment of quality standards of health facilities MD - Conduct health risk assessments PH-Public Health Surveillance, Outbreak Investigation and Response LE-Data protection laws & procedures for sectoral practices (employment, health, security) OS-Occupational Health and Safety critical risk control methods OS-Occupational Health and Safety statistical reporting MD-UN Medical Service standards and practices MD-Medical Evacuation route planning and operationalization with MOU PM-Project monitoring and evaluation PM-Project lifecycle management Language Requirements:
Fluency in English and Ukrainian is required. Knowledge of another UN language is desirable
Disclaimer
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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