Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Program / Department Summary
Mercy Corps began working in Kenya in 2008 and has to date built a robust and diverse portfolio in working to enable Kenyans affected by poverty, resource scarcity and conflict - in particular youth, women, adolescents and marginalized communities - to be healthy, productive and to drive peace and development of their communities. To do this, we deliver integrated programming to strengthen resilience, market and governance systems, address the root causes of conflict, and equip vulnerable populations- in particular youth, women, adolescents and marginalized social groups- with the skills, opportunities and resources they need to be healthy, productive and to drive the development of their communities. Mercy Corps Kenya also collaborates with neighbouring countries to implement a number of multi-country and cross-border programs.
Working with a diverse base of donors that includes the United States Agency for International Development (USAID), UK Foreign Commonwealth & Development Office (FCDO), European Commission (EC), Switzerland, Google.org, Cisco, and other foundations, institutional and private donors, Mercy Corps empowers people to recover from crisis, build better lives and transform their communities for good. We work closely with the private sector, civil society and governance structures at local and national levels to facilitate change and ensure that opportunities are inclusive of all Kenyans.
General Position Summary
Mercy Corps is seeking a bold and innovative leader to be the Director of Programs (DoP) for Mercy Corps Kenya. The DoP is a senior member of Mercy Corps Kenya team tasked with developing new programs and managing a diverse, innovative and high quality portfolio. He/she is responsible for overall program performance and quality, ensuring that teams are implementing high-impact programs, and are tracking progress toward specific objectives, indicators and milestones. Guided by the Mercy Corps Kenya Country Strategy, the DoP will identify funding opportunities and developing proposals that strategically connect programs into a cohesive country portfolio. The DoP will support program teams to effectively coordinate with operations, finance and human resources functions from inception to close out. This position will place a high value on finding innovative solutions and building creative partnerships to development and humanitarian challenges. A market systems development and resilience approach is at the core of Mercy Corps Kenya’s programming strategy. The DoP will promote and integrate these approaches into program development and delivery. The Director of Programs will champion the Mercy Corps’ Cornerstones of Leadership to ensure that teams are driving transformational impact in country through groundbreaking innovations and influence in action strategies that positions Mercy Corps as the leader of change in Kenya and beyond. Mercy Corps Kenya has several cross-border and multicountry initiatives. As such the Director of Programs is someone who is willing to think and go beyond borders to innovate and scale impact in the region.
Essential Job Responsibilities
Strategy and Vision
Support and contribute to the development and implementation of Mercy Corps Kenya strategy. Develop programs that aligns with the Mercy Corps Kenya Strategy.
Provide support to the Country Director on matters pertaining to strategy, planning, budgeting, programming and management.
Develop work plans and mobilize resources to achieve country strategy objectives.
Promote thought leadership by ensuring that program innovations and successes are tested, analyzed, documented, and effectively communicated internally and externally.
Program Management
Ensure that program implementation is responsive to communities and partners and consistent with Mercy Corps’ principles, values, program guidelines and quality standards.
Support the Country Director to strengthen program strategies and quality, partnerships, and accountability in accordance with Mercy Corps and donor policies.
Ensure program implementation is on time, on target and on budget, using effective Mercy Corps (and other standard) program quality tools to achieve the desired impact.
Ensure effective and transparent use of financial resources and timely, accurate and informative reporting in line with donor and Mercy Corps policies and procedures.
Develop partnership frameworks, partner agreements/Memorandum of Understandings, and oversee partner capacity building.
Coordinate with Mercy Corps teams and programs across the neighboring countries to implement cross-border and multi-country initiatives.
Support all donor reporting and communications and track major grant milestones deliverables, cost share requirements, project burn rates and major procurements.
Team Management
Build a cohesive team spirit and culture among staff and delegate functions and responsibilities to them while ensuring achievement of program objectives.
Maintain effective and positive internal communication with Mercy Corps staff in all field offices. Promote open and harmonious communication between departments, offices, and programs.
Supervise and mentor program team in program design, implementation, monitoring and evaluation.
Foster a working atmosphere conducive to professional growth and development of excellence at all levels.
Connect teams to ideas, partners and resources to drive creative solutions for greater impact.
Recruit, orient and lead team members as necessary.
Demonstrate flexibility, resilience and ability to maintain positive relationships and composure.
Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on one meetings and performance reviews.
Fill in for the Country Director and for program leadership as needed and as requested.
Influence, Representation & Fundraising
Identify and lead on fundraising opportunities, including developing partnerships and proposal writing.
Develop and nurture culturally sensitive internal and external relationships and networks to ensure optimum communication and program success.
Explore, evaluate and present innovative funding opportunities that support the country strategy.
Identify, build and manage collaborative partnerships with donors, government partners, consortium partners, sub-grantees, and other stakeholders.
In coordination with the Country Director, partake in representation role on specific coordination working groups or forums.
Finance and Compliance Management
Ensure compliance and transparent use of resources in line with donor and Mercy Corps policies.
Monitor and adherence to grant agreements, Mercy Corps’ policies and procedures and other relevant regulations, including those of the Government of Kenya.
Work closely with support functions in Kenya, regional and headquarters to ensure highest compliance and program performance.
Work with Program Managers on proper budget management, including forecasting and procurement planning.
Security
Ensure compliance with security procedures and policies as determined by country leadership.
Proactively ensure the well-being of team members and ensure they are aware of policies to help manage insecure environments.
Organizational Learning
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility: Technical Leads/Aread Managers, Program Managers, Team Leaders, Country MEL Manager, relevant advisors (TBD).
Accountability
Reports Directly To: Country Director.