Communication, Documentation and Knowledge Management (KM) Officer
The Communication, Documentation and Knowledge Management Officer is responsible to support design and implementation of MPHD Nepal’s knowledge management plan and provide technical support to the implementing partner’s staff to improve their capacity in documentation and knowledge management.
Key Responsibilities
- Provide technical support to the implementing partner and project staff through development of tools, systems and processes required to support effective implementation of KM strategy.
- Liaise with technical leads and implementing partner to set up smooth and regular communication processes for effective documentation and communication of project implementation insights and knowledge.
- Maintain and update repository of communication materials (photos, videos, success stories) and knowledge products (reports, briefs, process documentation, updates).
- Build capacity of implementing partner to effectively generate, capture and share insights from project implementation.
- Provide ongoing technical support to project staff to produce high-quality learning products that will support the project’s learning agenda.
- Ensure that the project’s progress, achievements, and results are communicated regularly and accurately to relevant national and global stakeholders.
- Keep all public documents for the MPHD Nepal project updated.
- Lead the development process of strategic long-term communication materials such as mapping of stakeholder or community members to generate learning and/or success stories.
- Lead development of briefs, success stories, social media posts, blogs, web content, presentations, reports and other communication and written deliverables.
- Support the development and review of donor updates/reports (quarterly, annual, and ad-hoc).
- Liaise with technical team, implementing partner, global team to effectively carry out the above tasks.
- Ensure that all project communications have a consistent tone and voice and relate to the project’s objectives and priorities.
- Ensure all branding and marking and style guide compliances as per donor and award requirement.
- Any other tasks assigned by supervisor or Documentation and Communication Manager, Deputy and Chief of Party or Country Director
Requirements:
- Bachelor’s degree in communication, journalism or social sciences with three years of experience in the relevant filed .
- Experience in developing and disseminating communication materials, knowledge products and programmatic documentation and knowledge management.
- Experience in working effectively across various teams within the project and organization, and building and sustaining positive working relationships with NGOs, private sectors, government and other stakeholders.
- Proactive in managing multiple tasks, managing and working in virtual work environment, and flexible and open for managing time for working with different teams in different time zones as needed
- Excellent interpersonal, organizational, communication, team building and management, and problem-solving skills.
- Excellent oral and written English and Nepali including documentation skills.
Final deadline for application is 5:00 p.m. January 18, 2023.
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
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