Hardship LevelB
Family TypeFamily
Family TypeFamily
Residential location (if applicable)
GradeNOB
Staff Member / Affiliate TypeNational Professional Officer
ReasonRegular > Regular Assignment
Target Start Date2024-04-01
Job Posting End DateNovember 20, 2023
Standard Job Description
Associate External Relations Officer
Organizational Setting and Work Relationships
Direct supervision is normally exercised by a (Snr) External Relations Officer or Representative who provides guidance on the applicable procedures. Advice may also be provided by relevant functional units at HQ. External contacts are with a broad range of partners and stakeholders, including inter alia, government, media, embassies, donors, UN agencies, NGOs and other national and international organizations, as well as general public on matters of importance to the Organization.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
Duties
- Stay abreast of the challenges posed by the political context, the UN and humanitarian reform, and institutional developments in the area of forced displacement and humanitarian operations.
- Assist the implementation of a communications strategy that generates support for UNHCR¿s operations from external partners (e.g. the general public, governments, partners, media, academia, NGOs, private sector and persons of concern).
- Assist in the dialogue with donors and embassies and provide relevant information on UNHCR operations and financial requirements by organizing regular briefings, bilateral meetings and missions and responding to donors¿ requests for information on ad hoc basis.
- Through a consultative process with headquarters, disseminate information on UNHCR¿s global funding situation and mobilize additional funds to implement programmes and projects aimed at enhancing the quality of protection for persons of concern in the country operation.
- Assist in the coordination of the drafting of, situation reports, briefing notes, background material, talking points, fact sheets, press releases and articles.
- Draft narrative and financial reports on contributions in compliance with specific donor requirements.
- Monitor earmarking level of funding for UNHCR Country operation and ensure appropriate visibility for donor contributions in compliance with UNHCR guidelines and specific donor requirements.
- Participate on behalf of the Representative and other supervisors in inter-agency cooperation and communication strategies, initiatives and tools.
- Assist in the management of information flows within the country operations by identifying priority matters, securing, analyzing and disseminating documentation and information to support country operations and corporate communication processes and priorities.
- Consolidate information on UNHCR¿s country operations and identify appropriate messages for campaigns and appeals.
- Propose events and initiatives (e.g. commercial, cultural, political and sports) to promote the work of UNHCR and take action as appropriate.
- Support the management of media relations by, inter alia, responding to direct queries, publishing press releases, handling interview requests and organizing regular briefings and visits to country operations.
- Promote visibility of UNHCR¿s work and advocate for support for the people of concern through providing inputs for social media and other web content.
- Organize missions to the field and press briefings for external parties as required.
- Implement all aspects of a communications strategy.
- Represent UNHCR on behalf of senior management in fundraising and communication priorities in inter-agency initiatives and fora.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree
Field(s) of Education
Political Sciences, Social Sciences, International Relations, Journalism, Communications
or other relevant field.
Certificates and/or Licenses
Not specified
Relevant Job Experience
Essential
Experience in humanitarian operations in a field environment.
Excellent knowledge of local institution, politics and culture.
Desirable
Fund-raising and programming/programme management experience.
Experience of working with social media.
Functional Skills
CO-Drafting and Documentation
PS-Fundraising (incl. operations, programmes)
PG-Programme Management (programme cycles and reporting standards)
IT-Computer Literacy
IT-Web Content Management
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile As per standard JD and operational context added
Required languages (expected Overall ability is at least B2 level):
,
,
Desired languages
,
,
Operational context
Nature of the Position
Uganda currently hosts 1.5 million refugees and asylum seekers, with the majority coming from South Sudan and the DRC Congo. Despite this immense challenge, Uganda has one of the most progressive asylum regimes globally, and it is known for hosting the largest number of refugees in Africa. Uganda is currently facing multiple emergencies around its borders, and it hosts the largest number of refugees in Africa.
The Government of Uganda is a signatory to the 1951 Refugee Convention and its 1967 Protocol. Refugees are granted a range of rights and freedoms, including freedom of movement, access to public services such as health and education, the ability to seek employment, and to start their own business.
Uganda’s refugee response is co-led by the Ugandan Government’s Office of the Prime Minister (OPM) through the Department of Refugees (DoR), United Nations High Commissioner for Refugees (UNHCR), and most recently, Ministry of Local Government (MoLG). The humanitarian response is coordinated through the Refugee Coordination Model following the Uganda Country Refugee Response Plan (UCRRP), 2022-2025. UNHCR is also coordinating humanitarian partners on the design and reporting of the country chapters to the Regional Refugee Response Plans to the South Sudan and the Congolese situations.
Uganda is among the first countries to adopt the Comprehensive Refugee Response Framework (CRRF) and the Global Compact on Refugees (GCR) since its affirmation in 2018. The GoU implements the Global Compact on Refugees (GCR) through its Comprehensive Refugee Response Framework (CRRF), emphasizing the inclusion of refugees into national systems, particularly in the education, health, and livelihoods sectors. This approach, combined with progressive refugee laws and freedoms, provides refugees in Uganda with significant prospects for dignity and self-reliance. The country has accepted an invitation to co-convene the upcoming GRF in December 2023 in Geneva.
The Assoc External Relations Officer – NOB position, based in Kampala within the External Engagement team, reports to the Senior External Relations Officer P4. The primary objective is to support the fundraising and partnership management efforts of the operation. In addition to grant proposal drafting, this role places particular emphasis on managing the strategic engagement with donors and partners.
The incumbent also maintains a close and fruitful collaboration with donors, partners UNHCR headquarters, and regional partnership management sections, in addition to working with country operation program and technical focal points for recorded contributions.
The incumbent also serves as the UNHCR focal point for donor visibility and support its manager with the organization of monthly RHPG and quarterly ambassadors meeting and donor or high level field visits. The position supports the senior management team implementation of the external relations strategy, as well as drafting talking points and briefing notes, donor profiles and donor care plans for strategic engagement with UNHCR supporters.
The overall goal of the position is to strengthen and enhance UNHCR's engagement with external partners, including donors, within the context of Uganda's progressive refugee response framework. The Associate External Relations Officer NOB role, based in Kampala and part of the External Engagement team, plays a pivotal role in supporting the operation's fundraising and partnership management efforts.
Living and Working Conditions
Additional Qualifications
SkillsCO-Drafting and Documentation, IT-Computer Literacy, IT-Web Content Management, PG-Programme Management (programme cycles and reporting standards), PS-Fundraising (incl. operations, programmes)
EducationBachelor of Arts (BA): Communication, Bachelor of Arts (BA): International Relations, Bachelor of Arts (BA): Journalism, Bachelor of Arts (BA): Political Science, Bachelor of Arts (BA): Social Science
Certifications
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Innovation & creativity, Managing performance, Managing resource, Organizational awareness, Political awareness, Teamwork & collaboration
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Additional InformationShortlisted candidates may be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of its recruitment process. Recruitment as a UNHCR staff member is subject to proof of vaccination against COVID-19
Functional clearanceThis position doesn't require a functional clearance