Organizational Overview

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender equality, youth, research, technology, communication, and social marketing — creating a unique mix of capabilities to address today's interrelated development and humanitarian challenge in more than 70 countries. FHI 360’s Crisis Response team is responding to the humanitarian emergency in the Northern Ethiopia through an integrated health, nutrition, WASH, and Protection program focused on decreasing morbidity and mortality among the conflict-affected population.

Job Summary

Under supervision of the Senior WASH Officer, the WASH Officer-Hygiene Promotion is responsible for supporting all scale-up of public health and behavior change and associated research components of the WASH activities in FHI 360 implementation areas primarily in the Tigray field office other intervention field offices as assigned by the Senior WASH officer and/or WASH coordinator. The WASH Officer – Hygiene promotion will be responsible for helping the WASH team in providing technical guidance to in adopting standard hygiene promotion approaches , to ensue all health, nutrition and protection sectors as well as WASH sector cross cutting issues are integrated during day to day hygiene promotion exercises, provide on job and field level mentoring to the hygiene volunteers, HDAs, contractors, skilled and unskilled daily laborer’s, IDPs and partners at field level under his duty areas of assignment. S/he will serve as a focal point in leading the research components of the project in the Afar region. S/he will also be responsible to ensure that both public health engineering and public health promotion of components of the program implementation, the Projects WASH FIT components in health facilities and one stop centers adheres to appropriate national and international standards as well as the works meet the anticipated quality standards of the FHI360. The WASH Officer also deputizes the Senior WASH officer whenever needed.

Accountabilities:

• Support the Senior WASH officer in facilitating the process of establishing smooth and fulfilling work relationships with host government offices and their implementing arms.
• Lead the rapid and detail assessment Ensure high quality activity implementation timeline, detail procurement as well as spending plans prepared in the first month of the project period with the good engagement of the WASH staffs in Tigray (Adigrat) field office.
• Ensure a timely recruitments of WASH officers and assistants, volunteers, establish HDAs , IDP WASH committees and ensure the timely startup of the WASH undertakings in the upcoming response in Tigray region.
• Assist the Senor WASH officer and technically support the WASH assistants in the design, implementation and oversight of all PHE and PHP undertakings of the overall WASH responses in the areas of his responsibility.
• Assist the Senior WASH in ensuring the programmatic integration of the WASH sector with the health, nutrition, and protections sectors of the FHI360 and other similar actors in the intervention areas.
• Ensure high quality, consistent and timely Indicator tracking reports, program narrative reports, clusters 4W and 5W reports are prepared and shared with all necessary detail information in agreed schedule.
• The WASH officer/PHP is responsible for regular compilation and online reporting of the FHI360 WASH responses in close collaboration with the grant and communication team regular.
• Oversight of all WASH related construction undertakings in health facilities and one stope centers in different project areas in Afar.
• Represent FHI 360 at various levels of coordination platforms including the regional WASH Cluster and its technical working groups. CCCM, IDP Camp review meetings and engagement with the partners whenever called up on.
• Ensure all relevant IEC/BCC materials with key messages including Leaflets, Posters, banners and other branding materials are designed and produced and disseminated timely.
• Responsible to ensure effective communications done in all IDP camps and host community intervention areas on beneficiary selection criteria’s, entitlement packages as well as complains handling arrangements by producing and posting at least two weeks before the actual delivery/distribution date with close collaboration and follow up with the WASH and MEAL sector focal points.
• Assist the WASH coordinator in tracking feedbacks received from the community through different channels like CFM, Weekly meeting as well as in any other forms and take immediate action to address those issues.
• Identify risky hygiene behaviors and other WASH needs within target communities, including identification of possible intervention types and strategies set under the project as part of the response and support their implementations accordingly.
• Assist the Senior WASH officer in drafting research topics, design research objectives and tools, lead data collection as well as analysis of the data to draw possible lessons to tune future programing in the public health promotion sub sector. Deputize the Senior WASH officer and/or WASH Officers whenever is needed.
• Serve as a lead expert in coordinating research-based responses including SUPPER TOWEL and WASH’EM implementation in his areas of responsibility.
• Work closely with other FHI 360 units - including health and nutrition, logistics and finance, HR and administration - to ensure programmatic integrations, effectiveness, efficiency and all necessary compliances are met.
• Identify infrastructural and IPC problems within health facility settings and come up with technical and financial propositions of how they can be fixed.
• Draft design bills of quantities, specifications, and cost estimates for proposed public health promotion and Environmental health interventions including for hazardous waste managements in health facilities.
• Prepare TORs, MEMOs, Attendance, and payment documents for all activities under the PHP component of the project in the first two months of the project and ensure the PR and payments are done timely.
• The WASH officer is responsible to inspect before delivery of all WASH supplies under the project and give quality approvals to supplies met the anticipated quality and responsible to reject poor quality supplies in consultation with the procurement team.
• Guide and support WASH assistants to discharge their duties.
• the procurement and spending's against the plan to ensure they are implemented within the budget frame and in compliance with FHI 360 and donor requirements.
• Support and guide field assistants, contractors, skilled and unskilled labors and volunteers as well as HDAs in closely and daily following up WASH related interventions implementation to meet the anticipated quality standards.
• Support in processing relevant written external communications as required.
• Any additional tasks assigned by the supervisor.

  Applied Knowledge & Skills:

  • Proficiency with database management software and on-line search tools required.
  • Development of scope of work and deliverables for partners, consultants, etc.
  • Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
  • Articulate, professional, and able to communicate in a clear, positive manner with clients and staff.
  • Basic working knowledge of concepts, practices, and procedures with providing technical support for technical research studies.
  • Excellent oral and written communication skills.
  • Excellent organizational and analytical skills.
  • Demonstrated proficiency with using Microsoft Office Suite required.
  • Ability to analyze and interpret data, identify errors, and prepare reports.
  • Ability to solve problems and implement corrective action as needed.
  • Must be able to read, write, and speak fluent English.

    Competencies:

    There are 31 FHI 360 development competencies, of greatest focus for this particular job will be:

    • Project Management (Planning and Time Management) - Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resources efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.
    • People Management (Making Others Great) – Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress, and results. Creates a climate in which people want to do their best.
    • Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.
    • Employees are expected to possess or have high potential for the development of these three fundamental competencies.

      Problem Solving & Impact:

      • Works on problems of moderate scope that require analysis or interpretation of various factors.
      • Exercises judgment within defined procedures and practices to determine appropriate action.
      • Builds rapport with internal and external staff.
      • Decision may affect a work unit or area within a department.

        Supervision Given/Received:

        • Has no supervisory responsibility.
        • Receives general instructions on routine work, detailed instructions on new assignments or projects.
        • Typically reports to Senior WASH Officer.

          Education:

          • Bachelor's Degree in public health, environmental or social studies or related fields.

            Experience:

            • 3 years' experience in public health, environmental or social studies or related fields in humanitarian response projects - preferably with INGOs, or community development areas.
            • Hands on experience designing, implementing, and managing WASH programs with focus on behavior change and communication areas in public health promotion sub-sector in humanitarian settings.
            • Experience in conducting deferent community-based research in public health, nutrition, WASH and behavior change and communication areas is an asset.
            • Knowledge of the recently established different global hygiene promotion strategies, related online tools and applications as well as resilient WASH has added value.
            • Experience in preparing, evaluating construction bids, managing payment claims, supervising sites.
            • Good understanding of the strategies and practices in Ethiopia regarding the WASH sector.
            • Experience conducting rapid needs assessments; baseline assessments, etc. a plus.
            • Sound understanding of the socio-economic and political situation in the working Afar region.
            • Experience representing employer at relevant platforms and liaising with key stakeholders.
            • Willing to travel frequently and for extended period to FHI 360 operational locations in Ethiopia whenever required.
            • Good understanding of the UN Cluster System; international and national minimum standards
            • Fluent in in English and strong knowledge of local language as well as additional languages in Ethiopia is a plus.

              Typical Physical Demands:

              • Typical office environment.
              • Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
              • Ability to sit and stand for extended periods of time.

                Technology to be Used:

                • Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

                  Travel Requirements:

                  • 10% - 25%

                    This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

                    FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

                    Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

                    FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
                    
                    FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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