OBJECTIVES OF THE PROGRAMME
The World Health Organization's Academy (‘The Academy') is a new state-of-the-art learning institution that aims to revolutionize lifelong learning for health impact and reach million learners around the world. Based in Lyon, France, the Academy Campus will offer a wide range of learning modalities (on-line, face-to-face and blended); digital, in-person learning via the hub in Lyon or through the campus network, as well as portable learning laboratories' designed for contexts where participants cannot travel or access the digital learning platform. The Academy is an integral part of the WHO under the management authority of the Director-General. The overall goal of the Academy is to advance the learning and human development component of WHO's General Programme of Work (GPW) and health sustainable development goals. More specifically the Academy will: enhance the competencies of millions of people through cutting-edge digital learning and hybrid learning, including leaders, practitioners, catalysts and lay people. The WHO Academy will deliver advanced digital and in-person learning to health policy practitioners, health workers and WHO workforce. The Academy campus will be officially launched in Autumn 2024 as a global initiative combining the latest technologies in digital and remote learning with advancements in adult learning science to offer innovative, personalized and multilingual learning that meets priority needs.
DESCRIPTION OF DUTIES
Under the guidance of the Team Lead (Learning Delivery and Impact), the incumbent is assigned all or part of the following responsibilities which are performed according to needs:
- Conceptualize the design of innovative training courses. This involves identifying the key learning objectives, developing engaging and informative training materials in collaboration with the learning design team and/or external partners.
- Collaborate closely with subject matter experts to design and curate training programs to be administered on-site in the Academy Campus or remote in collaboration with partners.
- Plan and execute training events, workshops, webinars, and seminars. This involves managing logistics, scheduling, and technical aspects of the training programs to ensure a seamless and productive learning experience for participants.
- Act as the main point of contact for outreach to healthcare professionals, institutions, and stakeholders. Develop and implement outreach strategies to promote the WHO Academy's training opportunities, ensuring they reach a wide and diverse audience through online, face-to-face, and blended learning methods.
- Implement strategies to actively engage and motivate training participants, and actively participate in the testing process and recognition of learning achievements for the courses and utilize quality assurance measures to uphold a high standard of training delivery.
- Continuously assess the effectiveness and impact of training programmes through surveys, feedback analysis, and performance metrics. Collaborate with the Learning Design team for the adaptation of learning activities.
- Establish and maintain partnerships with relevant organizations, institutions, and individuals to expand the reach and influence of the WHO Academy's training initiatives. Collaborate with external stakeholders to promote training and knowledge sharing in the field of global health.
- Maintain comprehensive records of training activities, participant lists, and feedback. Generate reports on the performance and impact of training initiatives to inform decision-making and showcase the Academy's achievements.
- Coordinate with WHO technical teams the hosting of WHO capacity building activities on campus in Lyon.
- Perform other relevant duties as assigned.
REQUIRED QUALIFICATIONS
Education
Essential: A first level university degree in education, social sciences, health sciences or other related field relevant to the position.
Desirable: An advanced level university degree in one of the above-mentioned fields.
Experience
Essential:
- A minimum of 5 years of relevant professional experience in organizing, managing and implementing training programmes and coordinating outreach activities.
Relevant experience in the health sector.
Desirable:
Experience working within the UN or other international organizations or at international level. Experience in developing capacity-building programmes for multicultural audiences.
Skills
Excellent planning skills, adult teaching skills, use of technology for training. Excellent interpersonal skills with the ability to network and engage learners. Computer literacy with in-depth knowledge and skills in the use of computer and informatics technologies in the field of e- and/or distance learning, as well as of multimedia authoring tools and/or web development languages.
WHO Competencies
Teamwork
Respecting and promoting individual and cultural differences
Communication
Promoting innovation and organizational learning
Building and promoting partnerships across the organization and beyond
Use of Language Skills
Essential: Expert knowledge of English.
Desirable:
Intermediate knowledge of French. Intermediate knowledge of other UN languages.
REMUNERATION
WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 64,121 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 3014 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.
ADDITIONAL INFORMATION
This vacancy notice may be used to fill other similar positions at the same grade level. Only candidates under serious consideration will be contacted. A written test and/or an asynchronous video assessment may be used as a form of screening. In the event your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net. Some professional certificates may not appear in the WHED and will require individual review. According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and E-Manual. The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics. The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply. Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int. An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice. WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates. WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully. The statutory retirement age for staff appointments is 65. For external applicants, only those who are expected to complete the term of appointment will normally be considered. For information on WHO's operations please visit: http://www.who.int. Staff members in other duty stations are encouraged to apply. Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to a fixed-term position in the Professional category with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world. *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220. Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int. In case the recruitment website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. 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