Hardship LevelE (most hardship)
Family TypeNon Family
Family TypeNon FamilyDanger Pay
Residential location (if applicable)
GradeGS7
Staff Member / Affiliate TypeGeneral Service
ReasonRegular > Regular Assignment
Target Start Date2024-01-01
Job Posting End DateNovember 18, 2023
Standard Job Description
Senior Registration Associate
Organizational Setting and Work Relationships
The Senior Registration Associate assists in the oversight of UNHCR's registration procedures as well as related activities in the operation. The Senior Registration Associate is normally supervised by the Registration Officer. The Senior Registration Associate assists with the implementation of an operation-specific registration strategy, to ensure that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions.
The Senior Registration Associate provides day-to-day supervision and support to UNHCR staff engaged in registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management. The Senior Registration Associate collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of targeted protection or assistance interventions and programming and planning.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties
- Assist in the implementation of registration strategies and methodologies for populations of concern.
- Assist in the drafting and implement of operation-specific SOPs for all aspects of registration in accordance with applicable standards and policies, including provisions for the protection of individual data and prevention and identification of fraud.
- Assist in the implementation of procedures and systems for continuous registration and verification exercises, including in the securing and distribution of identity and entitlement documents.
- Supervise the daily running of the registration team activities, including monitoring staff performance, impacts and outputs.
- Establish linkages with protection units within the office and monitor the timely referral of persons with specific needs for protection follow-up.
- Assist in conducting regular data quality checks to monitor the accuracy of data collected.
- In coordination with the operational data management staff, assist in the timely consolidation and drafting of statistics and other registration data reports on persons of concern.
- Contribute to training and internal capacity building of UNHCR staff in registration, including on-the-job coaching and guidance.
- Enforce compliance by UNHCR staff engaged in registration and related activities with UNHCR standards and policies and operation specific SOPs for all aspects of the registration operation.
- In consultation with the supervisor, make decisions relating to the day-to-day operations of the registration unit and ensure registration procedures are efficient and effective.
- Draft and submit reports and statistics related to registration.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
Not applicable
Certificates and/or Licenses
Social science, Statistics, Mathematics, Information Technology
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Good computer skills in all desktop applications, particularly with respect to data management competencies.
Desirable
Prior experience in registration or individual case management, including use of UNHCR proGres software, in refugee and internal displacement situations.
Good understanding of the principles of and concepts of international protection and UNHCR.
Training in registration, operational data management or information management desirable.
Functional Skills
DM-Data Collection and Analysis
IT-Computer Literacy
DM-Data Management
IT-IT Refugee Systems & Applications
PG-Programme Management (programme cycles and reporting standards)
TR-Training - Virtual and face to face
IT-Microsoft Excel
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
Required languages (expected Overall ability is at least B2 level):
,
,
Desired languages
,
,
Operational context
Yemen has a large UNHCR operation, working in a complex environment in one of the worst humanitarian crises after years of conflicts. UNHCR interventions focus on relief activities and protection services directed to more than 4 million IDPs and an estimated 70,000 refugees and asylum-seekers, of whom 30,000 are located in the North.
In 2023, Registration activities in the North have resumed after 7 years of suspension and UNHCR is scaling up its engagement with IPNA/BRA by advocating for an increased protection space for asylum seekers and refugees and scaling up of registration and asylum capacity of the authorities.
The Senior Registration Associate will be working on the asylum seeker and refugee portfolio at the Country office and will report to the Associate Registration Officer. The incumbent will act as a liaison with the authorities responsible for registration and asylum in the north of Yemen: IPNA/BRA; he/she needs to build and maintain effective relationship with the authorities and positive engagement for expanding protection for asylum seekers and refugees. He/she will assist in the oversight of the registration procedures and activities for the operation; he/she will provide capacity development in the area of registration for both authorities, UNHCR staff and partners; he/she will follow up closely on the implementation of the Partnership agreement between UNHCR and IPNA/ BRA and will provide support to BRA staff engaged in registration and monitors the efficiency and quality of registration processes. He/ she will engage regularly with Protection, Programme; Supply units and other units if needed. Demonstrated coordination, diplomatic and team working skills as well as knowledge of registration procedures are of particular importance to successfully accomplish the tasks.
Additional Qualifications
SkillsDM-Data Collection and Analysis, DM-Data Management, IT-Computer Literacy, IT-IT Refugee Systems & Applications, IT-Microsoft Excel, PG-Programme Management (programme cycles and reporting standards), TR-Training - Virtual and face to face
Education
CertificationsHCR Learning Program - UNHCR, Information Technology - Other, Mathematics - Other, Social Sciences - Other, Statistics - Other
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Additional Information
Functional clearanceThis position doesn't require a functional clearance