Back Senior Nurse and Medical Administrative Assistant

Hardship LevelB

Family TypeFamily

Family TypeFamily

Residential location (if applicable)

GradeGS5

Staff Member / Affiliate TypeGeneral Service

ReasonRegular > Regular Assignment

Remote work acceptedNo

Target Start Date2024-04-01

Job Posting End DateNovember 21, 2023

Standard Job Description

Senior Nurse and Medical Administrative Assistant

Organizational Setting and Work Relationships

The Senior Nurse and Medical Administrative Assistant is under direct supervision of Senior Medical Officer (SMO).

As part of the Medical Section team, and in support to the SMO, the Senior Nurse and Medical Administrative Assistant will provide administrative, logistic support to the health projects/programmes and emergency support identified at strategic planning S/he will also collaborate very closely with other regional/HQ medical offices. The incumbent works in strict respect of medical confidentiality.

This position is responsible for supporting the Medical Section’s daily administrative activities in the duty station and supporting the implementation of health promotion programmes, travel medicine and emergency medicine and occupational health interventions.

The Senior Nurse and Medical Administrative Assistant is expected to regularly update his/her medical competencies and knowledge, as for all medical colleagues, especially within the domains of travel medicine, infectious diseases, occupational medicine and emergency and disaster medicine.

The Senior Nurse and Medical Administrative Assistant should be aware of the rules and procedures regarding the social security of UNHCR staff and their families, strong experience in and familiarity with occupational health and safety standards.

Work relations within UNHCR foresee contacts daily with clients in the duty station in respect of medical evacuations, sick leave, education and dependency grants and other medical administrative matters. It also foresees working relationships with health care providers, interagency counterparts and other stakeholders. The post requires a strong degree of cultural awareness and capacity to positively interact with people of diverse backgrounds.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties

Medical-Administrative

• Receive, review and route all incoming material, indicating priority items and place the information along with any background information with the digital medical file for the attention of the physician.
• Exercise absolute confidentiality when dealing with medical issues.
• Receive clients, arrange client consultations and respond to enquiries of a medical-administrative nature.
• Prepare correspondence of a medical and semi-technical nature.
• Provide administrative support to travel, training and other operational activities of the SMO if needed.
• Utilizing occupational health electronic record system.
• Process mission requests, recruitment, periodic and exit examinations and verify that the medical file is complete.
• Process requests for medical evacuations of staff.
• Handle all documentation relating to maternity leave, sick leave and, if necessary, forward sick leave notices to the administration.
• Consolidate statistics in respect of mortality and morbidity, evacuations, service incurred accidents, sick leave, compensation claims, and disability cases for the countries of responsibilities.

  Nursing

  • Perform medical travel advice.
  • Administer recommended vaccines on a case-by-case basis (following standard operating procedures of the Medical Section which are based on World Health Organization and Centers for Disease Control recommendations) and record the administered vaccines on the international vaccination card and in the staff member’s medical dossier.
  • Provide support to the SMO in the planning, implementation and evaluation of health protection programmes concerning UNHCR staff.
  • Assist SMO in the conduct of health hazard evaluations at duty stations through epidemiological survey, etc.; as well as in the implementation of interventions to address prevailing identified health problems.
  • Provide training in first aid, BLS, ergonomics, and any other relevant health educational topic.
    • Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
    • Perform other related duties as required.

      Minimum Qualifications

      Education & Professional Work Experience

      Years of Experience / Degree Level

      For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

      Field(s) of Education

      Not applicable.

      Certificates and/or Licenses

      *Nursing;

      (Certificates and Licenses marked with an asterisk* are essential)

      Relevant Job Experience

      Essential

      Minimum 2 years of experience in nursing, of which at least 3 years should be in a capacity directly relevant to the current position, preferably in a UN medical service or equivalent environment. Experience, with ongoing professional development in the field of travel/tropical medicine, occupational health and emergency medicine. Experience in project management in health promotion, prevention and protection interventions. Excellent communication, presentation and drafting skills and ability to understand diverse medical terminology. Strong knowledge and full command of the most common office digital software. Strong experience in and familiarity with occupational health and safety administrative. Experience in dealing with multiple crises and emergency settings; ability to come up with innovative and creative solutions to operational challenges. Experience in managing occupational health and safety record systems software's. Strong experience in IT. Valid nursing certificate is a must.

      Desirable

      Completion of formation (diploma/ baccalaureate) medico-assistant. Completion of the Secondary education with post-secondary training/certificate in Business Administration, Finance, Human Resources or related field. Experience in UNHCR administrative procedures in travel management, purchase ordering and/or requisitioning. Extensive knowledge of all UN-wide health care policies and protocols (e.g. medical evacuation procedures, etc.). Knowledge of the occupational health electronic record system. Experience or training in Occupational Health. Training in the field of travel/tropical medicine and emergency medicine (certification in PHTLS, BLS, ACLS), are an asset. Training/instructor certification and experience and facilitation is an asset. Extensive knowledge of the WHO International Statistical Classification of Disease and Related Health Problems (ICD10). Knowledge of UNMIS, MIP and UN Compensation Committee and Pension Fund Rules.

      Functional Skills

      *CO-Drafting and Documentation;

      *IT-Microsoft Office Productivity Software;

      *WB - OSH risk assessment;

      *MD-Tropical and Infectious Diseases;

      *MD-General nursing skills;

      MD-Ability to plan and execute a vaccination campaign;

      MD-Clinical knowledge application in an organizational setting;

      📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

      ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

      (Functional Skills marked with an asterisk* are essential)

      Language Requirements

      For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

      For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

      For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

      
      Competency Requirements

      All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

      Core Competencies

      Accountability

      Communication

      Organizational Awareness

      Teamwork & Collaboration

      Commitment to Continuous Learning

      Client & Result Orientation

      Managerial Competencies

      Not specified.

      Cross-Functional Competencies

      Analytical Thinking

      Planning and Organizing

      Stakeholder Management

      Change Capability and Adaptability

      All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

      As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

      This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

      Desired Candidate Profile The desired Candidate should:
      
      - Have experience in management of occupational health needs and Medical emergency coordination
      - Have experience in UN medical service or equivalent environment.
      - Have understanding and experience in coordinating and support for pre-hospital trauma (PHTLS) and medical emergencies
      - Strong experience in and familiarity with occupational health and safety administrative approaches

      Required languages (expected Overall ability is at least B2 level):

      ,

      ,

      Desired languages

      ,

      ,

      Operational context

      Occupational Safety and Health Considerations:

      Nature of Position:

      Living and Working Conditions:

      
      

      Additional Qualifications

      SkillsCO-Drafting and Documentation, IT-Microsoft Office Productivity Software, MD-Ability to plan and execute a vaccination campaign, MD-Clinical knowledge application in an organizational setting, MD-General nursing skills, MD-Tropical and Infectious Diseases, Medication Administration, Occupational Health, Office Administration, WB - OSH risk assessment, Workplace Safety, Work Relationships

      Education

      CertificationsNursing - Other

      Work Experience

      CompetenciesAccountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration

      UNHCR Salary Calculator

      https://icsc.un.org/Home/SalaryScales

      Compendium

      Additional Information

      Functional clearanceThis position doesn't require a functional clearance