About MSF-USA | Doctors Without Borders
Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization providing medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries. We were formed in France in 1971 as an association by a group of doctors and journalists to go to emergency situations and to treat patients with dignity while bearing witness independently of geopolitical boundaries. MSF is now a global movement of more than 25 MSF organizations, working in over 70 countries. We cooperate as an international, independent, medical humanitarian association that offers medical assistance to populations in distress, victims of natural or manmade disasters, and civilian victims of armed conflict, without discrimination and irrespective of race, religion, age, gender/sex, national or ethnic origin, color, disability, sexual orientation, genetic information, or political affiliation and provides assistance to the population in distress and intervenes worldwide. MSF staff also “bear witness” by speaking out about our work and what is experienced on the ground, not only to draw the world’s attention to crises, but to stand in solidarity with our patients and colleagues who are experiencing these emergencies firsthand.
We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission.
Role Overview
The Senior Manager, Prospect Research provides strategic guidance, analysis, and implementation to inform MSF USA’s research and prospecting efforts. The Senior Manager is responsible for the leadership and management of the prospect research and donor intelligence team. The Senior Manager will strategize research operations to meet the growing needs of high-touch fundraising efforts and act as the thought leader of the department as it pertains to research best practices and policies. This position strategizes, implements, and manages a comprehensive program of proactive identification and strategic research on high value donors and prospects. The Senior Manager, Prospect Research assumes primary responsibility for leading the team responsible for meeting prospect identification, research needs and prospect portfolio management for the Development department. 1) developing strategies for prospect identification and portfolio management, 2) conducting comprehensive research on wealthy individuals in the Major Gifts, Mid-Level, Planned Giving, and among Corporations and Foundations and 3) Carrying out due diligence as needed. This role reports to the Deputy Chief Development Officer.
Department Accountabilities
Prospecting
Pursue strategic opportunities in coherence with MSF-USA´s strategy, that create long-term value for the movement by identifying and developing new audience segments or donors for its mission.
Donor Cultivation, Engagement and Management
Build trust and loyalty with potential and existing donors. At the simplest level, update donors on activities. At a more complex level, build long-term relationships with key donors and key donor segments. Take overall responsibility for designing, developing, and delivering the donor engagement strategy. May be through channels or through personal relationships.
Fundraising
Secure reliable, sustainable and efficient resources in alignment with MSF-US commitments.
Brand Positioning
Drive awareness and consideration through brand positioning based on the brand strategy and implement brand plans.
Best-in-Class Fundraising Systems and Capabilities
Deploy and champion the latest technological systems and capabilities that push the boundaries of what Development can produce for its donors.
Roles Specific Outcomes
Donor Experience Research
Lead the design and execution of donor research projects by collecting and analyzing donor and market data to develop an understanding of donor segments, trends, needs, and expectations.
Data Collection and Analysis
Use data from a wide range of sources to analyze key themes and identify possible impacts on the organization.
Insights and Reporting
Set and lead execution of the data and analytics reporting plan, creating strategies and templates to report data in a meaningful way. Create, present, and communicate high-impact data and analytics insights and recommendations to critical internal and external stakeholders.
Information and Business Advice
Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others.
These core accountabilities should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job. Incumbents are required to perform other functions as assigned.
Complexity and Problem-Solving Skills
Operates as a recognized expert to shift into and out of a mental mindsets associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically known as a subject matter authority. Applies expertise to act as an authority to accurately identify and understand the key donation influences pertaining to an opportunity.