Hardship Level (not applicable for home-based)A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate TypeUNOPS LICA4

Target Start Date2024-01-01

Job Posting End DateNovember 26, 2023

Terms of ReferenceLas personas interesadas en postularse a esta vacante deben ser nacionales de El Salvador o deben tener un permiso de trabajo válido en El Salvador al momento de la aplicación, reclutamiento y contratación. Los ciudadanos no salvadoreños deben adjuntar un permiso de trabajo válido para ser considerados a esta vacante.

Las y los candidatos/as preseleccionados deberán presentarse a una entrevista; también se puede administrar una prueba técnica y práctica. Solo se contactarán a las y los candidatos preseleccionados y no se aceptarán aplicaciones fuera de la fecha de cierre.

El ACNUR está comprometido con la diversidad y la inclusión laboral, por lo que se anima a todas las personas a aplicar a esta vacante independientemente de su religión, edad, sexo, etnia, discapacidad,
identidad o expresión de género, orientación sexual.

El ACNUR no cobra ninguna tarifa en las etapas del proceso de contratación (solicitud, convocatoria a entrevista, procesamiento, capacitación o cualquier otra etapa).

Esta vacante está sujeta a autorización médica y controles de referencia laboral y académicos satisfactorios.

Se ofrece un paquete competitivo de remuneración y beneficios. Para obtener información sobre los sueldos, asignaciones y beneficios de Naciones Unidas, visite el portal web de la Comisión de Administración Pública Internacional en: http://icsc.un.org

Si usted es una persona con discapacidad y necesita ayuda adicional durante el proceso de solicitud y/o reclutamiento, por favor contáctenos por correo electrónico: salsahr@unhcr.org

Registration Assistant - LICA4, UNOPS

1. General Background
El Salvador has a population of 6.3 million people, with at least 20% of El Salvador's population living abroad. The country’s economy is heavily reliable on remittances, which constitute around 26% of its GDP. According to the 2021 Multipurpose Household Survey released in 2022, 24.6% of El Salvador’s population lives below the poverty line, out of which 7.8% are extremely poor.
Between 2006 and 2016, 1.1% of families in El Salvador were forcibly displaced raising the estimated number of internally displaced people to 71,500. According to the profiling exercise published in 2018 by the Ministry of Justice and Public Security, most displaced people are socio-economically vulnerable young families.

El Salvador is committed to identifying and addressing protection and solutions for refugees, internally displaced people, returnees with protection needs, and stateless individuals. El Salvador is party to the 1951 Convention Relating to the Status of Refugees and its 1967 Protocol, and to the 1954 Convention Relating to the Status of Stateless Persons. In 2020, El Salvador approved the Special Law for the Care and Integral Protection of Victims of Violence in Conditions of Forced Displacement.
Since July 2019, El Salvador is actively engaged in the Comprehensive Regional Protection and Solutions Framework (MIRPS in Spanish), a regional application of the Global Compact on Refugees. Growing mixed population flows across the countries in the north of Central America is a priority to be addressed in the regional agenda. The increasingly complex human mobility context demands additional efforts for coordinating protection-oriented responses.

UNHCR is active in the implementation, coordination, and monitoring of the 2022-2026 United Nations Sustainable Development Cooperation Framework (UNSDCF), which prioritizes responses to the needs of internally displaced people and refugees. UNHCR is an active member of the Humanitarian Country Team. UNHCR leads the Protection Sector and co-leads the CCCM and Shelter sectors.
UNHCR seeks to meaningfully engage, empower, inform, and seek the views of people in decisions that affect their lives, as drivers for greater equality and social cohesion. UNHCR is currently present in over 40 communities and 17 Municipalities nationwide.

2. Purpose and Scope of Assignment
The Registration Assistant is a member of the registration team and is supervised by a more senior colleague who normally reports directly to the Registration Officer. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he responds to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. The Registration Assistant liaises with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up and may provide interpretation and/or translation services in cases for which s/he has the required language competencies.

3. Monitoring and Progress Controls
• Conduct registration interviews in accordance with local SOPs and registration standards.
• Respond to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
• Maintain accurate and up-to date records and data related to all individual registration cases.
• Identify persons with specific needs and ensure timely referral to protection follow-up as required.
• Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
• Act as interpreter and translator when needed.
• Refer cases to other units within the office and to implementing partners as necessary.
• Perform other related duties as required

4. Qualifications and Experience
a. Education
1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher
Field of studies: Social Science, Statistics, Information Technology, Mathematics or other relevant field.
Certificates: HCR Protection Learning Programme.

b. Work Experience

Desirable
Experience in working with UNHCR ProGres software.

c. Language
Fluency in Spanish and working knowledge in English.

d. Key Competencies
Functional Skills
• *IT-Computer Literacy
• *PR-Interviewing Skills
• DM-Data Management
• PR-Experience in Registration

Core Competencies
• Accountability
• Communication
• Organizational Awareness
• Teamwork & Collaboration
• Commitment to Continuous Learning
• Client & Result Orientation
• People Oriented

Cross-Functional Competencies
• Analytical Thinking
• Technological Awareness
• Planning and Organizing

Standard Job Description

Required Languages English

,Spanish

,

Desired Languages

,

,

Additional Qualifications

Skills

Education

Certifications

Work Experience

Other informationThis position doesn't require a functional clearance

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