Job Summary:

The primary purpose of this position is to strengthen COVID-19 Risk Communication and Community Engagement (RCCE) and clarifying information about COVID-19 Service and vaccine integration, vaccine eligibility and addressing vaccine hesitancies at community level in collaboration with regional USAID – COVID-19 implementing Partners, Regional and sub-regional EPI coordination department, and regional coordinating bodies. This position expected to provide adequate technical advice, regional coordination, and support to improve capacity for COVID-19 vaccine demand creation and other preventive measures at regional and community level.

General objective:

To strengthen regional capacity for COVID-19 prevention and integration, and RCCE to impact positive social and behavioral changes on COVID-19 vaccine acceptance/uptake and other preventive practices.

Contract: Fixed term for one year

Accountabilities:

  • Provide strategic leadership over the design and implementation of SBC/RCCE activities at regional COVID-19 coordination and implementing bodies.
  • Support the development of a project SBC strategy and implementation plan to address COVID-19 integration and other public health emergencies risk behaviors and risk factors.
  • Coordinate and conduct community level COVID-19 vaccine integration and other SBC/RCCE focused community engagement, community conversation and joint planning activities.
  • Lead the development and implementation of SBC tools and materials in the region, Zone, and woreda.
  • With the support of U -HB MELR team, oversee the activity progress to ensure activities are on-track to meet targets in the region.
  • Coordinate and lead the SBC interagency integration and collaboration with regional bureaus.
  • Develop and implement training courses on SBC/RCCE, COVID-19 integration and other capacity strengthening activities.
  • Support media (social and mainstream) engagement, outreach campaigns and briefing activities
  • Lead SBC trainings, review meetings, workshops, and other mandatory events in the region.
  • Strengthen or establish rumors, disinformation and misinformation trucking and management systems through media monitoring, social/community listening and management system.
  • Coordinate media and med media campaigns in collaboration with Zeleman and woreda HO.
  • Collect and document lesson learned, best practice, and challenges in consultation with LME teams.
  • Compile weekly and quarterly activity performance reports to the LME teams and supervisors.
  • Work other SBC activities as assigned by USAID-Healthy Behavior Director, SBC Advisors, regional technical hub leads and teams.

    Applied Knowledge & Skills:

    • In-depth knowledge of concepts, practices, and procedures with providing technical support for research studies.
    • Development of scope of work and deliverables for partners, consultants, etc.
    • Broader knowledge of quality standards
    • Proficiency with database management software and on-line search tools required.
    • Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
    • Articulate, professional, and able to communicate in a clear, positive manner with clients and staff.
    • Must be able to read, write, and speak fluent English.
    • Excellent organizational and analytical skills.
    • Excellent and demonstrated project management skills.
    • Ability to influence and collaborate with others.
    • Demonstrated proficiency with using Microsoft Office Suite required.
    • Ability to analyze and interpret data, identify errors, and prepare reports.
    • Ability to solve problems and implement corrective action as needed.

      Competencies:

      There are 31 FHI 360 development competencies, of greatest focus for this particular job will be:

      • Project Management (Planning and Time Management) - Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resource efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.
      • People Management (Making Others Great) – Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress, and results. Creates a climate in which people want to do their best.
      • Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.
      • Employees are expected to possess or have high potential for development of these three fundamental competencies.

        Problem Solving & Impact:

        • Works on problems of moderate to complex scope that require review of various factors.
        • Exercises good judgment with selecting methods and techniques to determine appropriate action.
        • Decisions may cause delays and affect a work unit or area within a department.
        • Identifies and raises issues to senior technical staff
        • Networks with key internal and external personnel.
        • Decision may cause delays or failure to achieve results that impact departmental goals.

          Supervision Given/Received:

          • Determines methods and procedures on new projects and assignments.
          • Serves as team lead and may mentor other lower-level personnel.
          • May supervisor junior level staff.
          • Typically reports to an Associate Director/ Director.

            Education:

            • BSc in Public Health/Nursing, Education, Sociology, Psychology, Health Education, and promotion with master’s in public health; Behavioral sciences; Social Psychology or Health Education and Promotion or related fields from an accredited institute. Training in SBC or RCCE is mandatory.
            • Project Management (PM) Certification preferred.

              Experience:

              • Minimum 6 years’ work experiences in Risk Communication and Community Engagement, expertise in at regional public health emergency (COVID-19, Cholera, …) preparedness and response.
              • Demonstrated understanding and mastery of a range of SBC/RCCE approaches that addresses social norms, policies, services, and structures to impact behaviors at households and communities.
              • Knowledge of state-of-the-art SBC models, strategies, and practical application at community level to achieve measurable improvements in strengthening participation and real time communication to build trusts and dispelling rumors, misinformation, or disinformation.
              • Understanding and functional proficiency of widely accepted formative research, pretesting, and monitoring and evaluation methodologies for effective SBC interventions.
              • Experiences of material designing, production, dissemination, and monitoring of utilization
                • Language: Excellent spoken and written English and local language.

                  Typical Physical Demands:

                  • Typical office environment.
                  • Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
                  • Ability to sit and stand for extended periods of time.

                    Technology to be Used:

                    • Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

                      Travel Requirements:

                      • 10% - 25%

                        This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

                        FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

                        Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

                        FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

                        FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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