Manager, Business Development Services
Based in Kisumu City, Kenya
Less than 10% international travel
Work From Almost Anywhere Status = Not Applicable
Reports to Deputy Chief of Party, USAID Western Kenya Sanitation Project
Who we are
PSI is a network of locally rooted, globally connected organizations working to achieve consumer-powered healthcare — people-centered health systems that ensure quality, affordable care wherever and whenever it is needed. Our origins in sexual and reproductive health have grown into a broader mission. Today, we work with the public and private sectors as well as local communities, prioritizing people’s voice and choice and developing solutions to meet their essential health needs. Over the past five decades, we have helped push boundaries, break taboos, set trends, and develop innovative solutions to complex global health challenges.
Join us!
USAID Western Kenya Sanitation Project (WKSP) is a five (5) year project which is being implemented in Busia, Bungoma, Homa Bay, Kakamega, Kisii, Kisumu, Migori, and Siaya counties. The overall goal of the project is to create a financially sustainable, transformative, replicable, and locally owned sanitation marketplace in the target counties of western Kenya. The objectives to achieve this goal are (1) increased access to and uptake of market based improved sanitation and FSM products and services, (2) increased access to and uptake of market based improved MHM products and services at the household level, and (3) strengthened policy and regulatory environments and increased capacity of county government officials to effect lasting change in sanitation management.
PSI seeks a Business Development Services Manager that will be responsible for supporting the implementation of market-based development strategies, drive business development activities to foster partnerships that promote the adoption of innovative sanitation solutions in the target market. Develop and implement strategies to enhance services, attract investment and create sustainable business models.
Your contributions
Technical support in the implementation of market-based sanitation and Menstrual health and hygiene (MHH) activities. 60% of Time
- Provide leadership in building strategies for a sustainable and robust market to ensure an effective intersection of product offering, sales and marketing approaches, and an efficient delivery system.
- Work closely with service providers and entrepreneurs to develop viable business models for products and services and identify opportunities for value chain integration and partnerships to strengthen the market ecosystem.
- Coordinate implementation of activities on sanitation and MHH marketing in all the target counties.
- Work closely with County government, private sector, community-based organizations, and other organized community groups such as youth and women in increasing uptake of sanitation products and services.
Capacity Building. 20% of Time
- Support in institutionalizing mentoring and coaching services in the local consulting sector or Technical Vocational Education Training (TVET) Centers.
- Build and nurture strategic partnerships with relevant stakeholders including government and private sector.
- Introducing innovative technology and facilitating access to financing options to help small businesses improve their performance.
- Coordinate trainings for sanitation service providers and actors on Market based sanitation approaches.
Monitoring and Evaluation. 10% of Time
- Collaborate with Monitoring and Evaluation team to establish monitoring and evaluation frameworks to track project progress, KPIs and impact measurement.
- Conduct Market assessment and demand creation by collaborating with the marketing and communication teams to design effective campaign and outreach initiatives to increase access to sanitation products and services across the target counties.
- Together with the County Market advisors, support implementation of systems for efficiently monitoring and reporting of sanitation and MHH activities.
- Undertake regular field monitoring of sanitation and MHH activities to ascertain progress against benchmarks, utilization of resources and make timely recommendations for follow up by county USAID WKSP teams.
- Support establishment and/or strengthening of county WASH learning forums and work with respective teams and market actors to facilitate inter- county learning visits.
Reporting and Documentation. 5% of Time
- Contribute to timely preparation and submission of projects technical reports for management and donors’ decision-making process.
- Support synthesis of lessons learnt documentation and dissemination of best practices.
Representation. 5% of Time
- Participate in County stakeholders’ forums on sanitation and Menstrual Health and Hygiene
- Represent USAID WKSP in County sanitation and MHH inter-agency forums including Sanitation Technical Working Groups (TWG).
Time percentages listed above are not exact. They are estimates and may change. This is also not an exhaustive list of all tasks that an incumbent is expected to perform but is instead a summary of the primary responsibilities and requirements of the job. The incumbent may be asked to perform duties not included above. PSI reserves the right to revise job profiles at any time based on changes to the required job responsibilities.
What are we looking for?
- Bachelor's degree (or international equivalent) in sales, marketing, business administration, or related field
- At least 10 years of related experience with seven years in a position with similar responsibilities in helping businesses become more viable. Equivalent combination of relevant education and experience may be substituted.
- Experience in the development, implementation, and execution of plans to grow small and medium-sized businesses.
- Proficiency in MS Office (Word, Excel, Access, PowerPoint) and Office 365 and having a good understanding of tools and processes.
- Excellent organizational and administrative skills with keen attention to detail and timeliness. Experience with remote work management.
- Strong negotiation skills with a demonstrated track record of working with businesses and entrepreneurs. Ability to effectively manage multiple priority issues, resolve issues and build consensus.
- Sales and marketing experience highly desirable.
- Creative thinker with ability to see new routes to market and unique ways to develop existing opportunities.
- Understanding of the sanitation sector is desirable. Knowledge and understanding of USAID relevant policies, goals, and strategies.
- Demonstrated ability to work in a multi-cultural environment and professional experience in several countries in the applicable work region.
- Excellent presentation abilities, interpersonal, diplomatic, oral, and written communication skills.
- Proficiency in English (spoken and written) as well as the language of the applicable country and/or region.
The candidate we hire will embody PSI’s corporate values:
Measurement: You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.
Honesty: You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.
Collaboration: You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.
Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt.
Commitment: You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.
References will be required. The successful candidate will be required to pass a background check. PSI will not consider work visa sponsorship for this position.
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.
ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: newhiresupport@psi.org or call (202)785-0072.