Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Program
Mercy Corps has been operating in Venezuela since 2018 implementing humanitarian and development programs, with special emphasis on water, sanitation and hygiene, health, protection, food security, and nutrition, and plays a key role in the collection, analysis, and dissemination of information relevant to the humanitarian community in the country. The team is expanding its programs at the country level to implement quality programs with the required attention.
Ensure and support the team in the procurement processes adjusted to the needs of the programs, internal guidelines, and our donors, as well as with the applicable local regulations, from responsible and reliable sources in a process that goes from monitoring to satisfactory receipt of the products/services; registration and socialization to the interested parties of the process and accompaniment for the design of procurement plans and selection of suppliers.
Support the organization and deployment of community and institutional events within the framework of the activities of Mercy Corps programs so that they meet the standards and develop successfully and safely for everyone, especially the participants and Mercy Corps’ staff.
General Position Summary
The Logistics Assistant is responsible for the reception, warehouse, correspondence and file of MC in the town. In addition, he/she accompanies the organization and operational management of community and institutional events to be developed within the framework of the programs and/or any other activity related to the organization.
Essential Job Responsibilities
RECEPTION
Greet, receive and keep track of all visitors, vendors, etc.
Inform visitors about safety recommendations in the office.
Security focal point in field offices.
Provide guidance to the public when required, considering safety standards.
Receive, register and distribute the correspondence that arrives at MC VZLA.
Receive and register the proposals for calls according to the orientation of the purchasing area.
Take the photocopies and make the impressions that are required.
STORAGE
Maintain adequate inventories of office supplies, including cafeteria and restroom items.
Provide office supplies to staff as required.
Keeping the inventory of the warehouse up to date, with a record of entries and exits.
Manage with the different areas and programs the output of the material that is stored in the warehouse.
Support the preparation of shipments of the material that is stored in the warehouse.
ARCHIVE
Scan documents and archive them (physically and electronically) as per guidance.
Support the file management of the different areas of operations.
Keep the MC VZLA directory updated.
OPERATIONS
Manage the operational advance (petty cash) for office expenses.
Request weekly cafeteria supplies (water, milk, coffee maker supplies).
Check the office facilities at the end of each day.
Report the damages and risks that are identified in the office.
Prepare payment requests and ensure that the required supports are available.
Maintain the staff attendance record in coordination with the administrative area.
Support the reservation management of means of transport and accommodation for visitors.
Support in the rental and preparation of spaces to carry out community activities or for the participants of the program and the local team.
Support in the pre-selection process of suppliers, contracts, and/or related companies or organizations.
Receive shipments destined for Mercy Corps according to location, validating the process, correct reception and state in which the supplies, implements, materials, etc., arrive properly.
Support the process of finding and reviewing local providers with whom Mercy Corps can establish a relationship.
SECURITY
Ensure compliance with security procedures and policies as determined by the Team Lead.
Proactively ensure that team members operate in a secure environment and are aware of policies, especially in the security of offices, homes and real estate in charge of MC VZLA.
Supervisory Responsibility
None
Accountability
Reports directly to: Senior Operations Officer
Works directly with: Senior Operations Officer, Procurement, Finance, Programs.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
Bachelor’s degree in Administration, Accounting, or related careers.
File management, procurement and distribution plans.
Experience in supplier management and pre-qualification.
Experience in hard currency payment management (desiderable).
Experience in non-governmental organizations (desirable).
Proficiency in Microsoft Office programs.
Success Factors
MC VZLA is looking for professionals with solid knowledge and common sense, and experience to resolve atypical situations that arise in the work environment. They have to be punctual, organized, disciplined, purposeful, efficient and detail-oriented toward planning and meeting objectives. Possess excellent oral and written communication skills. It is essential to have sufficient maturity to accept the criticism and demands of the job, as well as to recognize their weaknesses and rely on the work team. It must have empathy and commitment to eradicating those unfair conditions to which the most vulnerable people are subjected. Availability to travel and support activities in other areas of the country.
Living Conditions / Environmental Conditions
The position is based in Caracas, Venezuela and will require occasional travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.