Hardship LevelA (least hardship)
Family TypeFamily
Family TypeFamily
Residential location (if applicable)
GradeGS6
Staff Member / Affiliate TypeGeneral Service
ReasonRegular > Regular Assignment
Target Start Date2023-10-01
Job Posting End DateSeptember 14, 2023
Standard Job DescriptionInformation Management Associate Organizational Setting and Work Relationships The Information Management Associate supports the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information. The incumbent operationalizes data standards developed at the central level in field operations, compiles and explores data from all populations of concern. S/he supports the Programme Team and UNHCR¿s implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets. - Compile and aggregate information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data. - Collect, collate and process information and perform data quality and consistency control. - Produce summary statistics. - Support the coordination of data collection teams. - Support and leverage geographic data for map production and use in geographic information systems (GIS). - Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies. - Participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration. - Liaise with partners and represent UNHCR in meetings related to the functions. - Make recommendations and provide advice on the technical information management requirements. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable; Certificates and/or Licenses Information Technology; Statistics; Social Sciences; HCR Operatnl Dta Mgmt Lrng Prg; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Experience with handling confidential data and demonstrated understanding of different data collection methodologies. Desirable Experience in web design and software development is an asset. Ability to formulate IM-related technical requirements and Operating Procedures. Functional Skills DM-ArcGIS (Geographic Information System) IM-Statistics Analysis *IT-Microsoft Excel (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile Title of Position: Information Management Associate
Position Number: 10031157
Category & Level: General Service, G6
UNHCR Quito, Ecuador
Effective date: 1st October 2023
Duration: Initially one year - Fixed Term Appointment
(upon medical clearance and references)
ORGANIZATIONAL CONTEXT
UNHCR has been in Ecuador since 2000. The operation in Ecuador is fundamentally driven to deliver protection and solutions to a variety of persons of UNHCR’s concern such as asylum-seekers, refugees, and stateless in partnership and close collaboration with national authorities as well as non-governmental organizations and communities. Particular attention and specific multi-faceted protection and assistance is often provided within short timeframes and at times little resources in a demanding operational environment.
The operation is coordinated at the national level by the national office in Quito. In addition, UNHCR has sub-offices in Quito (Solanda), Ibarra and Guayaquil. Field Offices in Esmeraldas, Huaquillas, Tulcán, Lago Agrio, and Field Units in Manta, Cuenca and Ambato.
Ecuador is a destination and transit country for persons in need of international protection. Over the past two decades, Ecuador has been hosting more than 70,000 recognized refugees (mainly Colombians) and has become a main destination and transit country for Venezuelan refugees and migrants. Ecuador receives the second largest number of Venezuelans after Colombia in the Americas region. Official estimates are that more than 500,000 Venezuelans are today residing in Ecuador.
The Information Management (IM) team of UNHCR in Ecuador is supporting all units and Field Offices of UNHCR that they can have access to most relevant information to take the most informed decisions. Among different tools, the IM unit is using the Protection Monitoring Tool (PMT) to get most relevant data on Refugees and Migrants needs and protection risks that UNHCR Ecuador can implement most relevant activities and projects. The IM team is also working alongside Public Information and registration units on the development of a data portal to ensure internal and external dissemination of the numerous products developed by the operation.
2022 was a pivotal year for UNHCR at global level with the introduction of the new results-based Monitoring (RBM) framework. In Ecuador, the IM team is also assuming some Monitoring and evaluation(M&E) activities in the scope of the new RBM and is supporting Programme and other units in measuring Outcome and impact indicators of the new RBM. The IM team did implement a new survey in 2022, the Results Monitoring Survey (RMS) to get the baseline of some impact and outcome indicators and develop different products to highlight the results. At the output level, the IM team is collaborating with Programme unit in the development of a custom integral monitoring system, Operations Monitoring system (Osmosys). This system allows the IM/programme team to get all information on direct and indirect implementation of UNHCR and then to develop the most relevant product for each unit/Field office on a monthly basis.
The IM team in Ecuador is using different software and systems to develop a wide range of information products, to analyse data or to visualize information. Among those software, the IM team is relying on data science tools and languages (R or Python), GIS software(ArcGIS, QGIS), Business intelligence tools(PowerBI), webmapping tools(Mapbox GL js, leaflet) and qualitative analysis software(Atlas Ti) .
The IM team is multidisciplinary in Ecuador with experts in Software engineering, web development, GIS, Data analysis and statistics. The IM team is also very much involved in Qualitative information Management (qualitative data collection and analysis). The IM associate will be working closely with Information Management Officer on all those aspects and will have to ensure the Management of the Information team when the officer is out.
Required languages (expected Overall ability is at least B2 level): English
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Desired languagesSpanish
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Operational context
To view occupational safety and health considerations for this duty station, please visit this link:
https://wwwnc.cdc.gov/travel
On April 2018, during a meeting with the Executive Committee, the UN General Secretary tasked UNHCR and IOM to co-lead and coordinate the operational response to the Venezuela situation. Following this decision, an inclusive and regional Inter-Agency Coordination Platform was established to guide the operational response to the needs of Venezuelan refugees and migrants in Latin America and the Caribbean. At a national level in Ecuador, the Platform operates as the Working Group on Refugees and Migrants (hereinafter \"GTRM\"). The main objective of the GTRM is to provide a platform for the coordination of the activities of several organizations, in support of the Government's response to the Venezuelan situation and is comprised of United Nations agencies, various Non-Governmental Organizations as well as other organizations. The Information Management team of UNHCR has a dual role in Ecuador: To support all sections of UNHCR and Field Offices and 2) to support the inter-sectorial coordination of the GTRM alongside OIM counterparts. Since 2019, in order to enhance the coordination, information sharing, decision-making and dissemination among colleagues and partners of UNHCR and the GTRM platform, the IM team has developed several systems using PostgreSQL, Angular Js, ActivityInfo, Kobo, etc. The IM team is very much involved in the analysis and visualization of the information using Geographic Information Systems, such as ArcGIs, QGIS, and a wide range of software/tools such PowerBI, R(Dplyr, Shiny, R-Markdowns) and Python (Pandas, Jupyter, etc). The IM team of UNHCR has also developed and is managing the website of the GTRM (R4V.info); and is now developing a UNHCR Ecuador data portal to improve information sharing and collaboration among UNHCR colleagues. The IM team is also particularly active in supporting field colleagues in organizing different trainings in GIS or Data management. Moreover, the work of the IM team includes the evaluation of the needs of the population of concern by organizing different surveys in the country and analyzing the results. The monitoring of the activities of UNHCR and GTRM partners is also a key activity of the Information Management team in Ecuador. The role of the Information Management Associate will be to support the IM Officer in all related activities for both UNHCR and the GTRM. The IM Associate will have to manage and improve several systems that are nowadays used by a wide range of partners and colleagues.
UNHCR has been in Ecuador since 2000. The operation in Ecuador is fundamentally driven to deliver protection and solutions to a variety of persons of UNHCR 's concern such as asylum-seekers, refugees, and stateless in partnership and close collaboration with national authorities as well as non-governmental organizations and communities. Particular attention and specific multi-faceted protection and assistance is often provided within short timeframes and at times little resources in a demanding operational environment. The wide palette of activities is mainly coordinated from the national office in Quito as well as the field offices, including Quito (Solanda), Esmeraldas, Guayaquil, Ibarra, Tulcán and Lago Agrio, as well as smaller field units in some other provinces. Ecuador is a destination and transit country for persons in need of international protection. Over the past two decades, Ecuador has been hosting more than 68,000 recognized refugees (mainly Colombians) and has become a main destination and transit country for Venezuelan refugees and migrants. Ecuador receives the second largest number of Venezuelans after Colombia. Over 2.2 million have arrived in Ecuador since 2016. In 2019 Venezuelans have been arriving in Ecuador at an average of 1,950 people per day, almost all through the border crossings with Colombia. Official estimates are that more than 365,000 Venezuelans are today residing in Ecuador.
Additional Qualifications
Skills
Education
CertificationsInformation Technology - Other, Social Sciences - Other, Statistics - Other
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Innovation & creativity, Organizational awareness, Teamwork & collaboration, Technological awareness
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Additional Information
Functional clearanceThis position doesn't require a functional clearance