Back HR Officer, Kuala Lumpur, Malaysia

HR Officer

( 2100055 )

Grade : P3

Contractual Arrangement : Fixed-term appointment

Contract Duration (Years, Months, Days) : 2 years, renewable, subject to satisfactory performance and continuing need for the post.

Job Posting: Mar 24, 2021, 4:51:17 AM

The WHO Global Service Centre (GSC) provides administrative services to all staff and all WHO offices worldwide in respect of human resources, payroll, procurement, accounts payable and support of specific corporate IT applications. The aim of this Centre is to serve as the global platform for the swift and reliable delivery of a comprehensive array of products and services covering all these fields.

The Global Human Resources (GHR) team within the GSC focuses on the execution of HR services on a global scale with the aim to provide reliable, efficient, and consistent services as a one-stop-shop for all staff in WHO and partner agencies.

DESCRIPTION OF DUTIES

The incumbent leads an HR team in support of the delivery of HR services in the area of contract administration and advice to fixed-term and/or temporary staff members.The duties to be performed by the incumbent cover, but are not limited to the following: Establish overall objectives and priorities for the unit for the effective and client-oriented delivery of HR services in consultation with the Coordinator, HR Managers and other HR Specialists/ HR Officers in GHR.

Organize the workflow in the unit to ensure timely processing of all requests for contracts, entitlements and benefits.

Promote consistency and best practices in the interpretation and administration of staff entitlements and conditions of service contained in the Staff Regulations and Rules, WHO Manual, HR e-guide.

Provide expert advice to staff members on their entitlements and conditions of service.

Identify contraventions of the established rules and policies, the potential for appeals and the implications of alternative courses of action.

Formulate recommendations for exceptions to existing rules and policy based on on-going cases.- Liaise with other units and services to respond to queries from staff.

Provide statistics and reports on the team's activities as required.

Participate in working groups and special projects on HR issues and systems as required.

Perform other duties as required.

REQUIRED QUALIFICATIONS

Education

Essential: University degree from a recognized university with specialization in Human Resources Management, Public or Business Administration or any other related field.

Desirable: Advanced degree in any of the above fields.

Experience

Essential: Minimum five (5) years of work experience in HR management, including providing advice and support in an international organization and/or large corporation.

Supervisory experience, preferably in a large organization.

Desirable: Experience on entitlements in the UN Common System.

Field experience.

Skills

In-depth technical knowledge of the principles and concepts of human resources management.

Proven knowledge of human resource management principles and practices in a multicultural-environment, preferably including knowledge of WHO or UN entitlements and benefits- Good understanding of HR computerized information systems.

Ability to identify and analyse systemic issues formulate opinions and make conclusions and recommendations to resolve them.

Planning and organizational skills.

Ability to analyze issues and to present information in a clear and logical manner, both orally and in writing.

Excellent inter-personal and communication skills in a client-service context.

Tact and Discretion.

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Ensuring the effective use of resources
• Producing results
• Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English.

Desirable: Intermediate knowledge of French.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 60,962 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2291 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level including those of a temporary nature.
• Only candidates under serious consideration will be contacted.
• A written test may be used as a form of screening.
• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
• Staff members in other duty stations are encouraged to apply.
• For information on WHO's operations please visit: http://www.who.int.
• WHO is committed to workforce diversity.
• WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.
• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
• *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

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