Hardship LevelD
Family TypeNon Family with Residential Location
Family TypeNon Family with Residential Location
Residential location (if applicable)
Accra, Ghana
GradeGS6
Staff Member / Affiliate TypeGeneral Service
ReasonRegular > Regular Assignment
Target Start Date2023-11-01
Job Posting End DateOctober 31, 2023
Standard Job DescriptionHuman Resources Associate Organizational Setting and Work Relationships The Human Resources Associate supports the UNHCR's People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR¿s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture. The Human Resources Associate provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care in the area of responsibility (AOR). The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential. The Human Resources Associate is usually supervised by the Associate HR Officer, HR Officer or another HR or admin staff. This position can be located in a Country Operation, Multi-Country Office, Regional Bureau or Headquarters. The Human Resources Associate may supervise General Service staff. The supervisor provides the incumbent with regular guidance. The incumbent works quite independently on regular assignments with an oversight from the supervisor, assisting him/her in personnel administration and other HR related matters. The incumbent may maintain a direct working relationship with a number of units within the Division of Human Resources (DHR). All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties Human Resources Operational Support: - Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks. This may include. - Administration of recruitment, assignment and separation of local staff in the AOR, in accordance with UN/UNHCR rules and procedures. - Update of personnel records in the Office, including MSRP entries into HR module where required. - Assisting with recruitment and other procedures related to affiliate workforce, including MSRP entriesinto MSRP where required - Contribution to workforce planning activities. - Provision of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance. - Enforce compliance with UNHCR¿s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions. Assignments and Talent Acquisition: - Participate in the recruitment of local staff including the issuance of vacancy notices and arranging for required tests and interviews, and preparation of submissions for the review by the Assignments Committee (AC). - Assist in organizing outreach campaigns to attract diverse applicants. - Advice to staff and contribution to an inclusive work environment. - Build dialog and outreach with the workforce; answer questions, and provide information to staff as to where to go for help or ask questions. - Track and report on recruitment and assignments activities. Advise staff members and affiliate workforce on their rights, obligations, benefits and entitlements. - Be proactive in identifying issues, themes and patterns affecting the workforce¿s health and welfare, including sexual harassment and abuse of authority. - Assist in the provision of on-boarding, induction, re-integration into the workplace and off-boarding to colleagues. - Assistance in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity. Duty of Care: - Assist in the security and medical evacuations of UNHCR personnel. Maintain daily tracking record of staff and families to provide accurate information in case of emergency. - Administer UNHCR medical insurance plan for locally recruited staff. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education N / A Certificates and/or Licenses Business Administration, Office Management, Human Resources Management or related field. (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Experience working in Human Resources. Knowledge of general HR policies, processes and systems. Desirable Experience in HR information technology systems and tools. Experience working with the United Nations. Experience working in a multi-cultural setting. Functional Skills UN-UN/UNHCR Administrative Rules, Regulations and Procedures *IT-Computer Literacy HR-Local mass recruitment HR-Talent Development and Nurturing HR-Employee Relationship Management SO-Learning Agility (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile In addition to the specifications in the position restriction, the ideal candidate should possess the following ;
1. UNHCR work experience in the function is desired
2. Other UN/INGO experience will be great assets.
3. English language speaking and writing skills is desired.
4, Strong Microsoft office skills highly appreciated.
5. HR related educational and working experience required.
Required languages (expected Overall ability is at least B2 level): English
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Desired languages
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Operational context
To view occupational safety and health considerations for this duty station, please visit this link:
https://wwwnc.cdc.gov/travel
UNHCR Sub Office Ogoja covers three field Office (Calabar, Adikpo, and Taraba), and has 75 staff members disaggregated into 19 internationals (Professional and IUNVs) and 55 nationals (National officer, General Service, UNOPS, NUNV Contract holders) and reports directly to the Country Office in Abuja. The SO Ogoja is implementing the Protection and Assistance Programmes and plays an important role in the coordination of Cameroonian refugees. The Human Resources Associate is supervised by the Admin Officer in Ogoja.
The Human Resources Associate supports the UNHCR 's People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining, and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and well-being for all, UNHCR 's Human Resources acts as a strategic partner to the organization, enabling a people-centric culture.
The Human Resources Associate, reporting to the Admin Officer, would provide support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care in the area of responsibility (AOR). The incumbent will maintain employee confidence and protect the organization and its workforce by keeping human resources information confidential.
The incumbent with regular guidance, and supervision from the supervisor sets the general tone of work expectations. He /She will be required to work independently on regular assignments with relevant focal persons at the Abuja level.
Living and Working Conditions
The duty station Ogoja hardship classification is D . A to E duty stations are rated on a scale that assesses the difficulty of working and living conditions from A to E, with A being the least and E, being the most difficult. Categories are arrived at through an assessment of the following six discrete factors: health, security, local conditions, isolation, climate, and housing.
This assumes that staff members and their families can live in Ogoja safely and have access to basic social and economic infrastructures in the difficult living conditions:
Additional Qualifications
SkillsHR-Administration of Staff Contracts and Benefits, HR-Affiliate workforce/contingent workforce management, HR-Competency based interviewing, HR-Local mass recruitment, HR-Vacancy Management, Human Resources (HR), Human Resources Policies, Recruiting, Talent Acquisition, Work Relationships
EducationBachelor of Arts (BA): Human Resources, Masters of Business Administration (MBA): Human Resources
CertificationsBusiness Administration - Other, Human Resources Management - Other, Office Management - Other
Work ExperienceAnnual Budget OL in Operation/Office, Number of Workforce in Operation/Work Setting, Working with Persons of Concern: Refugees
CompetenciesAccountability, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Managing resource, Organizational awareness, Teamwork & collaboration
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Additional InformationOnly shortlisted candidates will be contacted.
Please be informed that shortlisted candidates may be required to sit for a written test followed by a competency based interview session for this position.
FEMALE APPLICANTS ARE ENCOURAGED TO APPLY
Functional clearanceThis position doesn't require a functional clearance