Hardship LevelU (unclassified)
Family TypePending
Family TypePendingDanger Pay
Residential location (if applicable)
GradeNOB
Staff Member / Affiliate TypeNational Professional Officer
ReasonRegular > Regular Assignment
Target Start Date2023-09-03
Job Posting End DateSeptember 10, 2023
Standard Job DescriptionHead of Field Unit Organizational Setting and Work Relationships The position is under direct supervision and guidance of the Representative/Head of Sub/Field-Office on issues concerning programme, protection, external relations, etc. Advice and operational support may also be received from other senior staff and support units at the Branch Office and from the Bureau at Headquarters. The incumbent represents UNHCR at the field level. S/he will persuade and obtain assistance of others on matters of non-routine significance. Contacts predominantly with persons on subject matters of importance to Organization¿s programmes (e.g. counterparts in other organizations or at working level in national Governments). While the functional responsibility of a Head of Field Unit will remain the same despite its grade level, the other parameters (therefore the depth and breadth of the competencies) such as the size of the population of concern to UNHCR, their specific legal/security concerns, volume of assistance, number of operational / Implementing partners and the size of the Office (i.e. number of UNHCR staff and their grade levels) will determine the appropriate grade level. The operational autonomy also depends upon the same parameters/competencies. The supervisor exercises regular oversight and provides guidance, direction and support to the incumbent. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Monitor and report on the implementation of refugee conventional responsibilities and international obligations of the local authorities vis-à-vis the population of concern to UNHCR within the AOR. - Advocate and promote UNHCR standards concerning the treatment of persons of concern. - Ensure that the basic needs of the concerned population are properly assessed with the participation of the beneficiaries themselves, the host governments and/or the competent Implementing partners and/or UNHCR itself. - Subject to the needs, ensure that the planning, formulation and budgeting of identified assistance projects are done as per UNHCR programme cycle; upon approval of assistance project, ensure the timely implementation and monitoring of identified assistance activities. - Ensure through the subordinate staff that deadlines for monitoring and reporting of UNHCR operational activities are met on a regular basis. - Manage UNHCR resources, both human, financial/material, at an optimum level for the wellbeing of the concerned population and the UNHCR staff. - Ensure that security measures of UNHCR office (and residential, wherever applicable) compounds are always up to date; any security breaches and/or potential security threat should be reported immediately to competent UN security coordinator in the country. - Ensure that staff welfare, both in terms of working and living conditions, are maintained at a satisfactory level within the constraints in the operational area. - Guide, coach and advocate the subordinate staff to maintain highest standards of conduct and behaviour thorough one¿s own practice and deeds. - Prepare and submit regular reports, both verbally and written, to the UNHCR Representative/HoSO/HoFO. In the event of substantial telephone conversation that leads to specific action or non-action, it should be recorded and share with the other party. - Any other responsibilities/functions deemed necessary or as delegated by the UNHCR Representative of the country in order to meet the level of the services in the organization. - Represent UNHCR in inter-agency fora and with local authorities in the AOR. - Enforce compliance with UNHCR¿s global protection, programme, finance, human resources and security policies and standards. - Submit project proposals for assistance to refugees and other persons of concern to UNHCR Representation or Sub-Office in coordination with local authorities and NGOs. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree Field(s) of Education Business Administration; Economics; International Relations; Law; Management; Political Science; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Programme Mgmt (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential - Knowledge of UNHCR mandate and its Field level application. - Applied knowledge of protection principles, operational arrangements/standards in relation to protection, assistance, UNHCR office management and staff administration. Desirable Not specified. Functional Skills *UN-UN/UNHCR Mandate and Global Strategic Priorities *IT-Computer Literacy *PR-Refugee Protection Principles and Framework (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile Knowledge of the local context in Deir Ezzor and NES area, including the socio-economical situation.
Experience managing programs with UN agencies and/or NGOs.
Experience managing teams.
Experience in coordination/managing relations with multiple stakeholders.
When completing the application, candidates are required to list all their language skills – including their mother tongue. The three broad levels are A1/A2 (\"Basic User\"), B1/B2 (\"Independent User\"), and C1/C2 (\"Proficient User\").
Shortlisted candidates will be required to sit for an oral panel interview.
Required languages (expected Overall ability is at least B2 level):
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Desired languages
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Operational context
UNHCR opened the Field Unit in Deir-ez-Zor in September 2021 following the establishment of a UN humanitarian hub in Deir-ez-Zor city. The Field Unit is overseen by the UNHCR Sub-Office in Qamishli, which covers three Governorates: Al-Hasakeh, Ar-Raqqa and Deir-ez-Zor.
UNHCR provides humanitarian assistance and protection services, core relief items, and shelter assistance to the returnees, IDPs, and affected host communities. Most of the population in Deir ez-Zor are returnees. Its activities are coordinated with the relevant authorities and line departments in the governorate and the humanitarian partners in the UN hubs in both Qamishli and Deir-ez-Zor. UNHCR’s protection assistance includes strengthening community engagement, providing livelihood support, improving access to basic services, and supporting legal clinics, civil registries, and HLP to improve access to documentation. UNHCR also provides core relief items and shelter assistance and repairs socio-economic infrastructure.
The incumbent of the position will, under the supervision of the Head of Sub-Office and/or Senior Field Officer, oversee UNHCR activities in the Deir ez-Zor governorate and manage a team of up to seven staff members. Within this sensitive and volatile operation, the incumbent will need to establish good working relations with all stakeholders. It is essential that the incumbent has good interpersonal skills and the ability to negotiate with internal and external stakeholders in order to effectively coordinate the UNHCR-led sectors.
In a very polarized sectarian and political working environment, the incumbent will also have to contribute to strengthening the team spirit while maintaining the UNHCR protection agenda in all situations. Within the roles of the incumbent there is also an element of capacity building of colleagues and implementing and operational partners. It is critical that the incumbent understands the emergency context and has the willingness to work under emergency and work pressure.
The UNHCR office is located in the UN Hub in Deir ez-Zor hosting UN agencies present in the governorate.
The Hub contains office space, meeting rooms, a recreational area, a gym, a backyard, a garden, and a terrace on the rooftop. The second floor in the Hub is allocated for the accommodation of international staff and contains bedrooms, bathrooms, and a kitchen.
The national colleagues have the option of using the approved hotels next to the hub.
Official travel is by armored vehicles and there are security requirements for movements of UN staff.
The present situation in North East Syria and in the area is complex and the outlook is uncertain. This creates ongoing pressures at work and in daily life as priorities are frequently upended for other urgent ad hoc tasks. The incumbent should be prepared to work under very challenging conditions and be able to manage stressful situations.
Additional Qualifications
SkillsIT-Computer Literacy, PR-Refugee Protection Principles and Framework, UN-UN/UNHCR Mandate and Global Strategic Priorities
EducationBachelor of Arts (BA): Business Administration (Required), Bachelor of Arts (BA): Economics (Required), Bachelor of Arts (BA): International Relations (Required), Bachelor of Arts (BA): Law (Required), Bachelor of Arts (BA): Management (Required), Bachelor of Arts (BA): Political Science (Required)
CertificationsProgramme Management - Other
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration
UNHCR Salary Calculator
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Additional Information
Functional clearanceThis position doesn't require a functional clearance