Are you an experienced humanitarian expert with extensive experience in Cash and Voucher Assistance in complex and volatile contexts? We are looking for a Global Lead for Cash and Voucher Assistance (CVA) to drive NRC’s strategic direction and quality standards on the use of CVA in our programmes to assist displacement affected people.
Context
You will be based in the Programme Policy and Development (PPD) unit, in the Field Operations department at Head Office, Oslo. The PPD unit sets NRC’s response policy, develops accompanying strategies, and provides the required guidance that enables NRC to implement quality humanitarian assistance. To ensure that NRC is a leading displacement organization, the PPD unit continuously explores new areas, fosters knowledge, and learning, and is NRC’s programme face to the global humanitarian community.
You will act as the organisation’s strategic leader for the thematic area and are accountable for ensuring the scope, quality, and relevance of the use of CVA within NRC. You will also ensure continuous development and improvement within CVA, including policy, strategy, standards, evidence and learning innovation, generating funding, and coordinating the sharing of knowledge and expertise within NRC at all levels in relation to the CVA.
What you will do
Generic responsibilities
Policy and strategy and programme development
CVA-related policy, strategy, and programme development: Responsible for the development of policies, strategies, and information related to CVA in line with organisational global policies and strategies. Ensuring the coordination of contributions by regional and global advisers/specialists, enabling the identification and utilization of programmatic synergies through the integrated programme approach. NRC-wide policy, strategy, and programme development: Contribute to the content and development of NRC’s Global Strategy, Response Policy, and related governing documents to reflect new needs and emerging humanitarian trends in relation to CVA.Technical development, support, and capacity building
Technical Development: Responsible for the continuous development of CVA standards, working collaboratively with programme colleagues at RO and CO levels, and drawing on evidence best practices in order to be relevant to the needs of beneficiaries and within the humanitarian landscape. Accountable for the development of tools and methodologies to better integrate cross-cutting issues and prioritised development areas into programmes. Knowledge management: Responsible for fostering an NRC CVA community of practice with its members in country, regional, representation, and head office. Accountable for the development of tools and resources to support capacity development through the technical lines (to ROs and COs). Contribute to the development and delivery of learning and development initiatives by working collaboratively with Learning & Development and other colleagues. Innovation: Responsible for facilitating and stimulating an environment conducive to innovation within NRC. Keeping informed on innovation insights and analysis. Apply this knowledge where relevant and support integrated into the systems and culture of the organisation as necessary.Data use and learning
Evidence and analysis: Responsible for ensuring that evidence generated is interpreted and utilised for organisational learning, strategic use, programme development, and communication. This includes leading data interpretation in routine learning moments and more specific in-depth learning moments, identifying and promoting best practices and learning, and use of evidence in the development of strategies, guidelines, themes and policies. Accountable for ensuring that sector-specific M&E content and learning is communicated, disseminated, and institutionalised. Systems and frameworks: Accountable for the development and design of M&E tools for CVA to ensure that the organisation is generating relevant and useful evidence for organisational learning and accountability. This includes global Theories of Change and indicators, global evidence and research plans, contribution to strategic evaluation design, responsible for impact research for the sector, quality assessment content, and M&E toolkits relevant to the sector (counting of project participants, indicator definitions, qualitative data collection tools, outcome monitoring toolkits). It also includes developing results frameworks for global grants in line with NRC’s M&E framework.Advocacy, representation, and relationships
Advocacy: Responsible for the identification, prioritization, development, and documentation of global advocacy issues related to CVA in cooperation with the Partnerships and Policy Department. Contribute to advocacy campaigns related to CVA. Representation and Relationships: Responsible for identification, development, and maintenance of relationships with relevant stakeholders (e.g. donors, UN agencies, NGOs, research and educational institutions, private sector) related to CVA. Ensure that NRC is well placed within the wider sector including presenting NRC’s work and position NRC in the major debates and leading advocacy initiatives linked to the development area.Administrative Management
Resource mobilisation: Responsible for providing senior management with the necessary documentation and arguments to include initiatives to strengthen the use of CVA in framework agreements and obtain a share of available flexible funds. Also responsible for supporting external fundraising in collaboration with external relations and the donor section. Project Development and Management: Responsible for identifying and articulating project opportunities linked to the development area. Accountable for the management of these projects, including progress, budgets, spending, and donor reporting. Staff and matrix management: Responsible for matrix managing and working alongside global CC teams, technical experts, consultants, and interns. May have direct staff management responsibility. Contribute to the recruitment of regional CVA advisers (currently combined with responsibility for Markets Systems). Risk: Responsible to identify areas of programmatic risk and elevate issues to senior managementSpecific responsibilities
Responsible for projects under the NMFA global framework agreement (if applicable) Contribute to start-ups of new CO (if no regional/Emergency Response Section capacity is available) Supporting the roll-out of the Type 1 Market Analysis project, led by Global LogisticsWhat you will bring
Minimum 8 years of relevant leadership/management/adviser experience within the humanitarian field. Extensive experience in programming in complex and volatile contexts. Experience with strategic approaches to programme development. Experience in leading scoping exercises and leading organisational change and learning processes. Experience in programme quality assessments, programme development, and delivery. Experience in drafting and encouraging implementation of policy/strategic guidance, and developing practical tools and resources. High level of understanding of organisational learning, and the role and contribution of M&E to evidencing impact assessment. High level of understanding of, and commitment to, providing technical leadership and working collaboratively and supportively with colleagues both within the function and operationally, including capacity building. Understanding of effective matrix management, including working with virtual teams and providing technical supervision and support. Credibility to represent NRC at a strategic level, and contribute to global policy developments with key donors and stakeholders. Evidenced experience in delivering learning and development as part of programme development and capacity building. Fluency in English both written and verbal. Knowledge of French and/or Spanish is an advantage. In-depth knowledge of designing and implementing CVA-related programmes. Experience in supporting CVA at a programmatic and organisational level, with a strong understanding of safe and inclusive programme design. Understanding of market analysis and monitoring. Understanding of and commitment to integrated programming approaches.We know that you are curious and would like to learn more about this role; please click here to access the full Job Description.
What makes this position attractive?
A challenging and exciting opportunity to lead NRC’s global work of soliciting single donations from private individuals. A full-time, permanent contract with Oslo, Norway as the Primary Duty Station. Salary and benefits according to NRC’s salary scale and terms and conditions in the country of employment.We are also looking for people who share our values:
To be dedicated to what we do; To be innovative with our solutions; To act as one unified and inclusive team; To be accountable to the donors that make our work possible; the beneficiaries that we exist to serve; and to each other… the members of our NRC family.For any questions, please write to ho.recruitment@nrc.no with \"Job Title\" as a subject.
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.