For the past 30 years, international NGO Acted has been going the last mile to save lives. Currently, Acted supports 20 million people across 43 countries to meet their needs in hard-to-reach areas – and pursues a triple mandate as a humanitarian, environmental and development aid actor. Acted relies on an in-depth knowledge of local territories and contexts to develop and implement relevant long-term actions, with a wide range of local and international partners, building together a “3ZERO” world: Zero Exclusion, Zero Carbon, Zero Poverty
The Democratic Republic has the Congo is still affected by the consequences of decades of civil war. In precarios situation, IDPs suffer from chronical food insecurity and/or diseases linked ot lack of access to water, hygiene and sanitation. Since 2003, Acted acts mainly to respond to emergencies, reinforce the population’s resilience, co-creating an effective governance and promoting an inclusive and sustainble growth. Intervening mostly in the areas of South Kivu, Tanganyika and North with projects financed by BHA (Bureau for Humanitarian Assistance), FH (Fond Humanitaire), ECHO (European Civil Protection and Humanitarian Aid Operations) and FCDO (Foreign, Commonwealth & Development Office), Acted brings a flexible and adapted emergency response to the complex and acute humanitarian crisis by assisting the most vulnerable populations. With projects ongoing in these several areas, Acted seeks to response to their basic needs in terms of accommodation (shelter), food security, NFIs or access to water while ensuring the promotion of a protective environment.
The Monitoring, Evaluation, Accountability and Learning Officer is responsible for the development and the implementation of appropriate and viable monitoring, evaluation, accountability and learning systems that are in line with the Acted’s global MEAL procedures, and contributing to ensuring that Acted’s projects and programs perform as planned.
Implementation and Management of MEAL Systems
Contribute to the development and updating of the MEAL country strategy, consolidation of the MEAL work plan and MEAL framework for all ongoing projects;Ensure that MEAL observations/conclusions are taken into account and recommendations are incorporated into future concept notes, project proposals, and implementation plans;Implement MEAL policies and procedures as outlined in Acted’s standard MEAL technical guides and ensure that tools are used as recommended;Contribute to the effective deployment of MEAL collection and reporting systems for all staff and partners through trainings, site visits, manuals, and as many technical supports as needed.Technical Systems Development
Develop terms of reference and mission plans and conduct surveys, monitoring and evaluations;Develop analytical tools, methodology and data/information dissemination/use plans;Closely supervise data collection and ensure that data collection teams are organized and documented as necessary;Ensure that data collected is securely stored in databases;Measure and report qualitative and quantitative data on processes, outcomes, deliverables, impact, target and performance indicators for all projects;Provide data to Project Development teams for use in reporting;Contribute to donor project proposals and funding efforts.Training
Contribute to the proactive dissemination and use of knowledge gained through MEAL activities to Project Managers, Technical Coordinators, and Project Development Managers and Officers;Contribute to organizing and facilitating training sessions to capture best practices and lessons learned.Contribute to the Beneficiary Complaint Response Mechanism (CRM)
Contribute to the implementation of the Beneficiary Complaint Response Mechanism (CRM) in line with Acted’s standard CRM procedures;Oversee proper management of the central CRM database;Work on the understanding and ability of Acted teams, partners and contractors to rely on beneficiary accountability and CRM procedures.Other
Participate in conferences and workshops related to MEAL when possible and keep up to date on best practices and new knowledge in the MEAL sector;Perform any other related activity as assigned by the direct manager.