Hardship Level (not applicable for home-based)A (least hardship)
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate TypeUNOPS LICA5
Target Start Date2023-06-01
Job Posting End DateMay 7, 2023
Terms of Reference1. General Background
UNHCR Korea’s Private Sector Partnership Service team has achieved a significant growth since 2009 and broadened the base for continued expansion of fundraising programs. 2023 will be the 3rd year to implement the 2021-2025 Long term Strategic plans with the aim for a further sustainable advancement and successful achievement of the goal. For this, UNHCR Korea aims to have a staff responsible for Face-to-Face (F2F) Agency management that will help the team to drive more effective fundraising in the Face-to-Face program, which is the largest acquisition channel for UNHCR Korea.
2. Purpose and Scope of Assignment
The main objective of this LICA is to assist management of the outsourced Agencies which provide Face-to-Face Fundraising services to UNHCR to ensure that the F2F Agency Program achieves targets and deliver the most valued services to UNHCR.
The following is a list of responsibilities for this LICA:
- Assists the PSP IG Associate (ROK) in the implementation of the overall strategic plans for the F2F fundraising programs;
- Assists in maintaining good professional relationships and rapport with the Agencies and liaise closely with them on a daily basis;
- Ensures that F2F Agency Programs achieve targets and provide services in compliance with UNHCR rules and regulations;
- Identifies new growth opportunities of F2F Agency Programs;
- Forecasts and tracks key performance indicators for F2F Agency Programs through analyzing data from the Agencies;
- Support implementation of digital sign-up program and coordinate with relevant colleagues for further development of the system;
- Ensures that F2F Agency Fundraisers are properly trained and represent UNHCR in a professional manner by coordinating professional mystery shopping activities;
- Proactively assesses, clarifies, and validates F2F Agency Programs’ needs on an ongoing basis;
- Contributes to developing effective F2F Fundraising materials and campaign contents;
- Assist in procurement processes for Face-to-Face activities including the preparation of RFQs or RFPs, receipt of quotations, bids or proposals in compliance with the procurement standards and rules;
- Performs other duties as required.
3. Monitoring and Progress Controls
The individual contractor will perform duty in a combination of office and flexible working environment in line with UNHCR Korea’s guidelines under direct supervision of Associate PSP IG Officer.
4. Qualifications and Experience
a. Education
- University degree in preferably business, marketing, public relations, economics, accounting, communication, human rights, international development or related fields.
b. Work Experience
- Minimum 2 years of relevant work experience for high school diploma or minimum 1 year of experience for BA or higher preferably in fundraising, marketing, sales, banking and other relevant areas
c. Key Competencies
- Excellent communication skills
- Strong interpersonal skills
- Analytical, decision-making and management skills
- Excellent listening, negotiation and presentation skills
- Ability to manage multiple projects concurrently
- Ability to learn new systems quickly and create improved efficiency
- Fluency in Korean and English (both written and spoken)
d. COVID-19 Requirement
- Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.
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Skills
Education
Certifications
Work Experience
Other informationThis position doesn't require a functional clearance
This vacancy is archived.