Hardship Level (not applicable for home-based)A (least hardship)
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate TypeUNOPS LICA7
Target Start Date2023-11-01
Job Posting End DateOctober 18, 2023
Terms of Reference1. General Background
The Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources for refugees from the private sector. UNHCR has developed a Private Sector Fundraising Strategy 2018-2025 which has the ambition of growing PSP into a service capable of generating $1 Billion annually and identifies priority fundraising markets and regions.
As part of this strategy, and in order to achieve the ambitious objectives of mobilizing necessary resources for UNHCR, PSP’s Private Partnerships and Philanthropy (PPH) Section develops and strengthens long-term partnerships with companies, foundations and private philanthropists. As part of a wider fundraising team, the primary role of PPH colleagues is to seek various forms of support from PPH donors: securing funding for UNHCR programmes and projects will be considered priority, but the work also includes leveraging the capacities of these partnerships beyond funding, in order to build long-lasting holistic partnerships bringing various forms of support to UNHCR and to persons of concern, such as advocacy, visibility, expertise, innovation and public engagement.
2. Purpose and Scope of Assignment
Under the overall supervision of PPH Officer, the main tasks of the Senior PPH Associate will be the following:
Support PSP MENA fundraisers to reach their intended targets, including responding in a timely manner to requests and queries regarding UNHCR programmes and operations.
Coordinate closely with PSP Project Support Unit (PSU) at HQ to provide content on UNHCR needs that will appeal to PSP MENA donors, including regular updates on funding gaps and opportunities.
Support in the negotiation, in close collaboration with fundraisers, PSU, HQ, Regional Bureaux and field counterparts, specific funding requests to find solutions that both meet donor requirements and organizational priorities.
Support the finalization of grant agreements, as required, on detailed budgets, activities to be implemented, donor reporting and visibility requirements and funding space in close coordination with PSU, operations and Regional Bureaux.
Ensure contributions are in line with internal UNHCR processes, including the contribution management processes, and that income is properly recorded.
Develop fundraising materials (proposals, concept notes and reports) from raw data received from PSU, operations and Regional Bureaux, and ensuring they are UNHCR brand-compliant and aligned with UNHCR organizational priorities and key messages. Ensure that content and budgets of such fundraising materials is valid, and that projects and activities funded by private donors can be reliably implemented in order to support further giving and avoid reputational risks for UNHCR.
Ensure timely and accurate reporting on implementation of funded projects, by obtaining, drafting and compiling information from relevant sources within UNHCR. This entails obtaining regular updates on implementation from PSU and field operations.
Support in coordinating PSP MENA field missions with respective focal points in each region, as per the guidance for PSP field missions, including support to PSP MENA focal point for the coordination of PSP missions (globally) to operations in MENA.
Support in the yearly exercise of mapping out Zakat-compliant activities in UNHCR operations globally in close coordination with the PSU focal point for Islamic Philanthropy (IP) and the IP team at PSP MENA, ensuring Zakat-compliance of proposed activities, and compiling (as well as constantly updating) a master list that will be shared with the PSP network.
Support with developing fundraising material, including diversification of IP products, in close coordination with the IP team at PSP MENA.
Ensure the yearly internal Zakat-compliance review is carried out in a timely manner, for all Zakat receiving operations, in close coordination with the PSU focal point for IP and the IP team at PSP MENA.
Perform other tasks as required.
3. Qualifications and Experience
a. Education (Level and area of required and/or preferred education)
Secondary education with preferably a degree in Business Administration, Programme or Project Management, and/or other related fields.
b. Work Experience
- Minimum 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher, preferably with UNHCR or another UN Agency, with experience in fundraising focusing on donor management (major donors, corporate partners and faith-based giving) and/or programme and project management.
- Experience in account/relationship and project management.
- Experience working with individuals and business leaders in the Gulf region, and strong knowledge of the Gulf and Arab market and cultural trends.
- Field experience is preferable.
c. Key Competencies
- Excellent written, interpersonal, and oral communication skills are essential, in English and preferably in Arabic.
- Strong passion for the refugee cause, and for UNHCR’s work.
- Excellent research, analytical, drafting and communication skills.
- Planning and organizing skills.
- Attention to detail and a solutions-oriented team player.
- Ability to manage multiple initiatives and priorities within specified timeframes.
- Excellent computer skills and practical experience in working with Microsoft Office and CRMs such as Salesforce.
d. Language
Fluency in written and spoken Arabic language is desirable and candidate should have excellent command over English language.
Standard Job Description Senior PPH Associate Organizational Setting and Work Relationships The Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources for refugees from the private sector. UNHCR has developed a Private Sector Fundraising Strategy 2018-2025 which has the ambition of growing PSP into a service capable of generating $1 Billion annually and identifies priority fundraising markets and regions. As part of this strategy, and in order to achieve the ambitious objectives of mobilizing necessary resources for UNHCR, colleagues working in the sphere of Private Partnerships and Philanthropy (PPH) mainly focus on developing and strengthening long-term partnerships with companies, foundations and private philanthropists (¿PPH donors¿). As part of a wider fundraising team, the primary role of PPH colleagues is to seek various forms of support from PPH donors: securing funding for UNHCR programmes and projects will be considered priority, but the work also includes leveraging the capacities of these partnerships beyond funding, in order to build long-lasting holistic partnerships bringing various forms of support to UNHCR and to persons of concern (POC), such as advocacy, visibility, expertise, innovation and public engagement. The Senior PPH Associate might supervise some support staff. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - As delegated by the supervisor, support the outreach to and engagement of PPH donors, and all activities relevant for the acquisition and strengthening of relationships with them, depending on the local market and philanthropic landscape. - Research, archive and maintain information on donor partners and new prospects, including keeping up to date biographical information, key philanthropic activities, up to date capital information, moves and actions plans (cultivation plans), tasks and events. - Use Salesforce database to monitor PPH activity; and support the maintenance of up-to-date records of partnerships and relationships, including tracking income raised, keeping internal calendars and plans updated, and/or overseeing staff who handle data entry and maintenance on Salesforce. - Communicate accurate and timely information on UNHCR's programs and activities, in conformity with the Organization¿s financial needs and priorities, to prospective and current donors. - Research, develop and present solicitation, cultivation and stewardship materials in a comprehensive but donor-friendly format for PPH audiences. This might include drafting and presenting complex project concept notes, proposals, progress reports, high level briefing notes and letters among other necessary documents, and/or adapting existing materials to the needs of PPH audiences and providing donor care services. - Support the implementation of the PSP Global Strategy and the national fundraising strategy in aspects related to High Net Worth Individuals (HNWI), foundations and corporations. - Comply with UNHCR Due Diligence Procedures, help preparing compliance screening reports for submission to PSP¿s global team. - Keep informed about the local fundraising and business environment, fundraising best practices and about issues related to humanitarian and development work which might have an impact on PPH activities, and escalate to the supervisor if needed. - Carry out on-going market research in order to identify new prospects, develop a prioritized list and inform engagement/cultivation plans as needed. - Support the supervisor in the implementation of cultivation plans for top prospects and donors. This might imply direct management of some accounts, scheduling meetings with prospects/donors, preparing necessary research/materials for upcoming meetings and events, and following up on meeting outcomes and due tasks. - Provide comprehensive internal reports and updates on pipeline/cultivation progress including recommendations and alerts to the supervisor or senior management as appropriate. - Support the appropriate strategic and tactical engagement with and approach to PPH prospects in the event of emergencies. - Support the preparation of internal and external workshops, meetings and networking events which help the cultivation and stewardship of PPH donors, including overseeing logistical aspects; and, if required, liaise with PSP HQ to support the engagement of the market¿s PPH partners and prospects at high-level events coordinated by HQ. - Assist the global PSP team in the adaptation, testing and/or development of activities and tools that support engagement with PPH donors. - Provide messaging lines, amongst other necessary tasks in relation to the PPH donors and prospects managed in the market, including for press releases/ conferences, and social media visibility. - Support the PSP team¿s efforts to strengthen UNHCR visibility towards PPH audiences and to position UNHCR as the `go to¿ brand and Organization for private sector actors interesting in forced displacement. - Assist in the creation and dissemination of promotional materials for campaigns targeting PPH Donors to ensure compatibility, timing and best results. - If applicable, represent UNHCR/PSP in meetings with prospective and current partners to promote an accurate understanding of UNHCR's work and its financial and other needs. - Assist in the development of strategies and plans to engage the different segments of PPH donors with UNHCR and the refugee cause, which might include liaising with HQ to receive the necessary technical information on UNHCR programmes and thematic area strategies. - Support the engagement with intermediaries by undertaking research, consolidating information and bringing matters to the supervisor as needed. This might include keeping updated on local law affecting wills and legacies. - If applicable, support on the development of marketing programmes to receive Gifts in Wills targeting major donors and HNWI audiences; and support plans to nurture such audiences into including UNHCR in their will. - Ensure that legacies and HNWI pledges and notifications are recorded and followed up in the most appropriate way to maximise income and provide good quality planning information - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses Marketing, Communications, Journalism, International Relations, Economics, Business Administration, Management, Social Sciences Fundraising, or other relevant field (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Relevant experience with exposure to an international environment and/or with humanitarian or development organizations. Knowledge of partnerships, fundraising, and/or relationships with donors and/or external partners. Ability to produce high-quality written materials tailored to specific audiences. Ability to balance different and sometimes competing needs and deadlines. Experience in coordinating multiple stakeholders, with an ability to multi-task, manage time, and thrive in a high-pressure environment. Ability to function well in a multi-cultural environment. Knowledge of CRM systems, ideally Salesforce. Experience in marketing and/or communications and/or sales Knowledge of specific fundraising techniques targeting PPH donor audiences. Desirable Knowledge of humanitarian programming and/or UNHCR programmes and operational arrangements. Knowledge of SharePoint 365 platform. Experience in a UN field location and/or working in a developing country Functional Skills CL-Multi-stakeholder Communications with Partners, Government & Community IT-Computer Literacy PS-Emergency Fundraising PS-Fundraising - High Net Worth Individuals (HNWI) PS-Fundraising materials production and management PS-Middle donor programme development and management PS-Partnerships / Individual Giving Programmes (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Required Languages
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Desired Languages
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Additional Qualifications
SkillsCL-Multi-stakeholder Communications with Partners, Government & Community, IT-Computer Literacy, PS-Emergency Fundraising, PS-Fundraising - High Net Worth Individuals (HNWI), PS-Fundraising materials production and management, PS-Middle donor programme development and management, PS-Partnerships / Individual Giving Programmes
Education
CertificationsBusiness Administration - Other, Communication - Other, Economics - Other, Fundraising - Other, International Relations - Other, Journalism - Other, Management - Other, Marketing - Other, Social Sciences - Other
Work Experience
Other informationThis position doesn't require a functional clearance