Hardship Level (not applicable for home-based)A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate TypeUNOPS LICA4

Target Start Date2023-07-03

Job Posting End DateJune 25, 2023

Terms of ReferenceCandidates must be legally present in Costa Rica at the time of application, recruitment and hire.

Only candidates holding a legally job permit in Costa Rica will be considered eligible.

We are committed to maintaining diversity in terms of gender, ethnicity and culture. Persons belonging to minority groups, persons with special abilities, men and women, are encouraged to apply for vacancies. All applications will be treated with the strictest confidentiality.

Eligible candidates may be required to take a technical test and/or an interview.

If you have special needs or require assistance to apply, please contact cossarrhh@unhcr.org

Covid-19 Vaccination and related Safety Measures:

UNHCR has a responsibility to prevent and curb the spread of COVID-19 as part of its accountability to its workforce and the communities it works in and serves. Whilst other measures (such as hand hygiene, physical distancing, ventilation and wearing masks) remain crucial, being vaccinated against COVID-19 plays a key role in protecting oneself, families, colleagues, and the community including persons of concerns and has been proven to significantly reduce risks of serious illness and death from COVID-19. Therefore, in alignment with other UN agencies and based on the advice of the UN Medical Directors network, UNHCR strongly urges all colleagues to get vaccinated as soon as possible to protect themselves and others.

Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of full vaccination, independently of contract type and duration, unless the candidate is based in a location with documented lack of access to COVID-19 vaccines.

Therefore, the people recommended for the position must provide proof of vaccination or the medical recommendation that justifies non-vaccination.

Language requirements:

Spanish C2

English B2

1- General Background
The United Nations High Commissioner for Refugees (UNHCR) is an international organization created by Resolution 428 (V) of the United Nations General Assembly, on December 14, 1950, with the mandate to provide international protection to refugees, stateless people, people at risk of statelessness, and promote durable solutions to end the cycle of forced displacement. With this objective, it cooperates with national institutions to guarantee the exercise of the rights of people in forced displacement and improve their quality of life.

UNHCR has worked in Costa Rica for more than 40 years. Based on its protection and solutions mandate, UNHCR supports the Government of Costa Rica in ensuring the rights of people in need of international protection. In addition, directly and through partner agencies, it attends to the needs of asylum seekers, refugees and people at risk of statelessness in the country.

2. Purpose and Scope of Assignment

- Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment.
- Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
- Observe and respect protection related Standard Operating Procedures (SOPs).
- Provide functional and administrative support in all protection related AGD based programming with implementing and operational partners.
- Assist the Protection Unit on case management, Child Protection, GBV, and other related issues.
- Assist in the implementation of all protection activities in the framework of the Specific Protection Needs area of work.
- Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting and case management.
- Assist the supervisor with enforcing compliance with, and integrity of, all protection standard operating procedures for the attention of the specific protection needs of the persons we serve.
- Facilitate liaison with competent authorities for the issuance of personal and other relevant documents.
- Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics within the Area of Responsibility (AoR).
- Enforce integrity in the delivery of protection services by local implementing partners. Assist the supervisor with enforcing compliance of local implementing partners with global protection policies and standards of professional integrity in the delivery of protection services. Contribute with partners’ monitoring by undertaking regular field visits and drafting monitoring reports.
- Perform other related duties as required.

3. Monitoring and Progress Controls

Consistent with the job description, the supervisor will provide general guidance for the creation and implementation of the work plans, and to the identification of work priorities and appropriate approaches to ensure work meets expected results and in accordance with UNHCR policies and procedures. The supervisor will support the Protection Assistance in the capacities reinforce.

4. Qualifications and Experience

a. Education (Level and area of required and/or preferred education)

Human rights, Social Anthropology, Social work,
Law, International Development, Social Sciences, or other relevant field.

b. Certificates and/or Licenses:
Protection;

c. Language Requirements
Knowledge of English B2 and Spanish C2 or native

d. Work Experience

1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher, preferably on issues related with child protection, gender, as well as other areas in the framework of the age, gender and diversity approach.

e. Key Competencies

Functional Skills

IT-Computer Literacy
CL-Protection & Solutions Awareness
PR-Protection-related guidelines, standards and indicators
PR-Refugee Protection Principles and Framework

Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation

Cross-Functional Competencies
Analytical Thinking
Political Awareness
Stakeholder Management

Standard Job Description Protection Assistant Organizational Setting and Work Relationships The Protection Assistant normally reports to a more senior Protection colleague. The incumbent provides functional and administrative support to the protection unit on protection related liaison, correspondence, monitoring, case management and reporting activities. The Protection Assistant also supports the protection unit in designing a comprehensive protection strategy and in providing quality, timely and effective protection responses to persons of concern (PoC). S/he may liaise externally with local authorities and partners on correspondence and/or protection issues as guided by the supervisor. The Protection Assistant also facilitates the involvement of PoC in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. - Observe and respect protection related Standard Operating Procedures (SOPs). - Provide functional and administrative support in all protection related AGD based programming with implementing and operational partners. - Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting and case management. - Support assessments on durable solutions through voluntary repatriation, local integration and where appropriate, resettlement. - Facilitate liaison with competent authorities for the issuance of personal and other relevant documents. - Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics within the Area of Responsibility (AoR). - Select PoC for preliminary interviews and decide which relevant information to share. - Enforce integrity in the delivery of protection services by local implementing partners. - Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses Protection (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential: Not specified. Desirable: Not specified. Functional Skills PR-Protection-related guidelines, standards and indicators PR-Refugee Protection Principles and Framework IT-Computer Literacy (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages Spanish

,English

,

Desired Languages

,

,

Additional Qualifications

Skills

Education

CertificationsHCR Learning Program - UNHCR, HCR Protection Induction Prog - UNHCR, HCR Protection Learning Program Statelessness - UNHCR, HCR Protection Learning Program - UNHCR, HCR Thematic Protection Learning Program - UNHCR

Work Experience

Other informationThis position doesn't require a functional clearance

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