Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.
Department Program Operations (PrOps) - Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The Program Operations teams contribute to realizing this by: ensuring effective project management through supporting project startups, implementation, reporting and financial management as well as closeouts; portfolio coordination: providing a coordinating role across departments in DC that support country offices and programs; working with country teams to develop, refine and pursue their strategies by leveraging technical knowledge (our own and others) and supporting business development as needed; knowledge sharing and learning: enhancing communication between country offices and DC-based teams to ensure better understanding of the diverse operating environments and program approaches.
Position Overview
The Program Officer plays a significant role in the operations of his/her assigned portfolio by coordinating, and delivering technical, management, financial, and administrative assistance. As well as support to country and project portfolio, and by guiding program operations teams comprised of program operation specialists and officers in supporting their country portfolios. The Program Officer reports directly to a Sr. Program Officer or Program Manager/Sr. Program Manager.
Key Responsibilities
Country Office Support
- Supervise up to 1 full time staff and/or interns to deliver a range of management, technical, administrative, and operational support services to empower and enable country offices and programs in achieving time, scope, and budget objectives.
- Serve as the main point of contact for multiple and/or complex country offices and project staff and facilitate communications between country office and DC staff on all operational issues, referring issues to appropriate departments within the institution.
- Lead the opening and closing of country offices and projects working closely with HR, Global Security, Global Finance, General Counsel, and Grants & Contracts.
- Coordinate Pact’s DC-based and global support to projects, ensuring effective and efficient support.
Project Management