This role is responsible for providing operational support and implementation to the ITFC Compensation & Benefits processes and Capacity Enhancement by overseeing staff benefits, allowances & and payroll according to ITFC policies and procedures. Additionally, providing support with Capacity Enhancement activities. This also includes delivering of a high standard of internal people experience to all employee inquiries in a timely and professional manner.
Core Responsibilities
Compensation & Benefits
Executing payroll administration and maintenance of employee records with salary details for ITFC employees. Managing employee benefits as per ITFC policies and guidelines and ensure that employee records are updated in the HRIS to reflect attendance, provision of employee loans (if any) etc. in a timely and efficient manner. Liaising with external auditors to ensure a smooth auditing process by the timely provision of all required information. Create, maintain, and update SAP system with all staff records and organization structures. Creating staff budget planning and monitoring adjustments of all required information and reports. Responding to inquiries regarding payroll and benefits and policies and procedures from employees across ITFC to deliver a high standard of internal customer service. Preparing annual increments and incentive calculation sheets during the annual appraisal process.
Analytics, reporting and automation
Providing and initiating HR dashboards/analytics in addition to periodic reports and information about employee payroll, benefits, and other information to senior management, as required. Leverage automation to streamline HR processes, enhance efficiency, and free up HR professionals to focus on more strategic initiatives. Conduct data-driven analysis to identify trends, patterns, and anomalies in HR data, and use this information to develop and implement effective HR solutions. Stay up-to-date on emerging HR reporting, analytics, and automation trends, and implement these technologies to improve the HR function continuously.
Capacity Enhancement
Assisting with the talent acquisition process, which includes recruitment, interviewing, scheduling and the hiring of qualified job applicants. Monitoring the coordination of the recruitment process, including liaising with recruitment consultants, candidates and department heads as required, following up on documentation and supervise the logistical arrangements for the selection process. Guiding new employees on ITFC policies and procedures and responding to queries, if any. Coordinating with new joiners for onboarding programs and ensuring a smooth operation of the end-to-end orientation process.