Post of duty: Washington, DC
The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.
About this position
The Information Technology Department (ITE) is the responsible for selecting, implementing, and maintaining all the platforms and solutions that support the operations of the Bank. Some of the most critical platforms of the Bank rely on Microsoft solutions such as email, document repository, collaboration and meetings platform, intranet portal, cloud services, security policies, and others.
We are looking for a looking for an innovative, committed, customer oriented and team player IT professional to support the lifecycle of the document management repository hosted in SharePoint Online; the web services that support integration with other systems, hosted in Azure cloud services; and other solutions than deeply interact with the official repository of the Bank.
You will work in Collaboration and Platform team part of ITE department.
What you’ll do:
· Act as a liaison between vendors, IDB technical teams and business users to facilitate implementation and projects execution.
· Contribute with the design, development, implementation, and troubleshooting of changes to the Content Management Solution and related tools.
· Work with the different support teams in monitoring and troubleshooting problems affecting the effective use of the solutions.
· Communicate and collaborate with clients as needed regarding implementations, tools, and deliverables.
· Organize and coordinate product related meetings, agendas, document meeting minutes, assisting with follow up actions.
· Manage the life cycle of implementation of Change Requests in product activities across all phases.
· Work on the definition of a sustainability and support model and processes to facilitate communication with clients and business partners.
· Assist the area coordinator on day-to-day responsibilities of product work using both agile and traditional approaches.
· Work on any ad-hoc activity that may be assigned by the coordinator.
What you'll need
Key skills:
Requirements:
Type of contract and duration:
What we offer
The IDB group provides benefits that respond to the different needs and moments of an employee’s life. These benefits include:
Our culture
At the IDB Group we work so everyone brings their best and authentic selves to work, willing to try new approaches without fear, and where they are accountable and rewarded for their actions.
Diversity, Equity, Inclusion and Belonging (DEIB) are at the center of our organization. We celebrate all dimensions of diversity and encourage women, LGBTQ+ people, persons with disabilities, Afro-descendants, and Indigenous people to apply.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job interview process. If you are a qualified candidate with a disability, please e-mail us at diversity@iadb.org to request reasonable accommodation to complete this application.
Our Human Resources Team reviews carefully every application.