Hardship LevelA (least hardship)
Family TypeFamily
Family TypeFamily
Residential location (if applicable)
GradeGS6
Staff Member / Affiliate TypeGeneral Service
ReasonRegular > Regular Assignment
Target Start Date2023-08-01
Job Posting End DateAugust 13, 2023
Standard Job DescriptionInformation Management Associate Organizational Setting and Work Relationships The Information Management Associate supports the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information. The incumbent operationalizes data standards developed at the central level in field operations, compiles and explores data from all populations of concern. S/he supports the Programme Team and UNHCR¿s implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets. - Compile and aggregate information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data. - Collect, collate and process information and perform data quality and consistency control. - Produce summary statistics. - Support the coordination of data collection teams. - Support and leverage geographic data for map production and use in geographic information systems (GIS). - Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies. - Participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration. - Liaise with partners and represent UNHCR in meetings related to the functions. - Make recommendations and provide advice on the technical information management requirements. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable; Certificates and/or Licenses Information Technology; Statistics; Social Sciences; HCR Operatnl Dta Mgmt Lrng Prg; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Experience with handling confidential data and demonstrated understanding of different data collection methodologies. Desirable Experience in web design and software development is an asset. Ability to formulate IM-related technical requirements and Operating Procedures. Functional Skills DM-ArcGIS (Geographic Information System) IM-Statistics Analysis *IT-Microsoft Excel (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile Candidates must be legally present in Costa Rica at the time of application, recruitment and hire.
Only candidates holding a legally job permit in Costa Rica will be considered eligible.
We are committed to maintaining diversity in terms of gender, ethnicity and culture. Persons belonging to minority groups, persons with special abilities, men and women, are encouraged to apply for vacancies. All applications will be treated with the strictest confidentiality.
Eligible candidates may be required to take a technical test and/or an interview.
If you have special needs or require assistance to apply, please contact cossarrhh@unhcr.org
Covid-19 Vaccination and related Safety Measures:
UNHCR has a responsibility to prevent and curb the spread of COVID-19 as part of its accountability to its workforce and the communities it works in and serves. Whilst other measures (such as hand hygiene, physical distancing, ventilation and wearing masks) remain crucial, being vaccinated against COVID-19 plays a key role in protecting oneself, families, colleagues, and the community including persons of concerns and has been proven to significantly reduce risks of serious illness and death from COVID-19. Therefore, in alignment with other UN agencies and based on the advice of the UN Medical Directors network, UNHCR strongly urges all colleagues to get vaccinated as soon as possible to protect themselves and others.
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of full vaccination, independently of contract type and duration, unless the candidate is based in a location with documented lack of access to COVID-19 vaccines.
Therefore, the people recommended for the position must provide proof of vaccination or the medical recommendation that justifies non-vaccination.
Operation Context:
The socio-political crisis and rise in persecution factors in Nicaragua since April 2018 has produced a particularly sharp increase in the number of Nicaraguan asylum-seekers in Costa Rica. Only 78 Nicaraguans were registered as asylum-seekers in 2017. However, from April 2018 to mid-2020, the number had grown to over 86,000. This includes a significant number of vulnerable persons: at least one quarter of the arrivals has required humanitarian assistance, although this figure has likely increased in the months since the arrival of COVID in March 2020. With the onset of the COVID pandemic and related measures, the regular influx of new asylum seekers slowed to a trickle, but is expected to increase again once the situation “normalizes” and borders are reopened on a greater level. The level of humanitarian and legal protection needs has only increased for those asylum-seekers, refugees, and persons at risk of statelessness – known collectively as Persons of Concern (“PoC”) – in the country.
Costa Rica also continues to receive asylum-seekers from Venezuela, Colombia, El Salvador, Honduras, Cuba and other countries with approximately 160,000 total PoC in Costa Rica at end-2021. The country also hosts a significant number of persons from within and outside the region who are in transit through Costa Rica as part of mixed movements, but some of these persons apply for asylum as well.
The response capacities of Costa Rica, a country of approximately 5 million people, and those of UNHCR and other partners, have been severely stretched, resulting in inadequate reception facilities and significant delays in registering and processing asylum claims. The large backlog can inhibit asylum-seekers from timely access to documentation, work authorization, health insurance and other rights, as well as a final refugee recognition decision, increasing their vulnerability and exposure to protection risks, and increasing their dependency on humanitarian aid.
Nature of the position:
Under the overall supervision and guidance of the Associate Information Management Officer NOB, the Information Management Associate supports the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.
Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities. This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage, and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities. The focus is largely operational data along with financial and HR data related to assessment, planning, monitoring and evaluation. This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring, and reporting implemented by UNHCR and by its partners.
The incumbent operationalizes data standards developed at the central level in field operations, compiles and explores data from all populations of concern. S/he supports the Programme Team and UNHCR’s implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems and feedback and response mechanisms (AAP).
The candidate should have experience in data collection methodologies, quantitative data analysis and data visualization. The applicant should demonstrate adaptability and ability to work in diverse teams, both in terms of culture and background.
Desired experience:
Preferred 3 years’ experience in Information and Data management activities
Relevant job experience – UN experience
Desired competencies:
Experience with relevant software such as ArcGIS, Mapinfo, RStudio, SPSS, EpiInfo6, SQL Server, PowerBI, and/or proGres.
Proven skills to analyse statistical information.
Ability to formulate IM-related technical requirements and Operating Procedures
Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Managerial Competencies
Not specified.
Cross-Functional Competencies
Analytical Thinking
Innovation and Creativity
Technological Awareness
Language requirements:
Spanish C2
English B2
Required languages (expected Overall ability is at least B2 level): Spanish
,English
,
Desired languages
,
,
Operational context
Additional Qualifications
SkillsData Collections, Datasets, DM-ArcGIS (Geographic Information System), DM-Data analysis, DM-Data Collection and Analysis, DM-Data science methodologies, IM-Statistics Analysis, Information Dissemination, Information Management, Information Systems, IT-Microsoft Excel, Statistics
Education
CertificationsInformation Technology - Other, Social Sciences - Other, Statistics - Other
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Innovation & creativity, Organizational awareness, Teamwork & collaboration, Technological awareness
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Additional Information
Functional clearanceThis position doesn't require a functional clearance