Back Cash-Based Interventions Clerk

Hardship Level (not applicable for home-based)A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate TypeUNOPS LICA3

Target Start Date2023-11-06

Job Posting End DateNovember 7, 2023

Terms of ReferenceDesired Candidate Profile
Candidates must be legally present in Costa Rica at the time of application, recruitment and hire.
Only candidates holding a legally job permit in Costa Rica will be considered eligible.
We are committed to maintaining diversity in terms of gender, ethnicity and culture. Persons belonging to minority groups, persons with special abilities, men and women, are encouraged to apply for vacancies. All applications will be treated with the strictest confidentiality.
Eligible candidates may be required to take a technical test and/or an interview.
If you have special needs or require assistance to apply, please contact cossarrhh@unhcr.org

Covid-19 Vaccination and related Safety Measures:
UNHCR has a responsibility to prevent and curb the spread of COVID-19 as part of its accountability to its workforce and the communities it works in and serves. Whilst other measures (such as hand hygiene, physical distancing, ventilation and wearing masks) remain crucial, being vaccinated against COVID-19 plays a key role in protecting oneself, families, colleagues, and the community including persons of concerns and has been proven to significantly reduce risks of serious illness and death from COVID-19. Therefore, in alignment with other UN agencies and based on the advice of the UN Medical Directors network, UNHCR strongly urges all colleagues to get vaccinated as soon as possible to protect themselves and others.
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of full vaccination, independently of contract type and duration, unless the candidate is based in a location with documented lack of access to COVID-19 vaccines.
Therefore, the people recommended for the position must provide proof of vaccination or the medical recommendation that justifies non-vaccination.

Operational Context:
In terms of the asylum context in Costa Rica, the socio-political situation in Nicaragua since April 2018 produced a particularly sharp increase in the number of Nicaraguan asylum-seekers. Only 78 Nicaraguans were registered as asylum-seekers in 2017. From April 2018 to December 2021, the number had grown to 137,000 (plus 4,000 refugees. While the onset of the COVID pandemic and related measures diminished the regular influx of new asylum seekers in 2020, in 2021 it rose again, reaching a historical peak of 59,450 new applications in one year. In January 2022, approximately 14,500 persons applied for asylum in one month.
The level of humanitarian and legal protection needs has continued to increase for those asylum-seekers, refugees, and persons at risk of statelessness in the country. Aside from Nicaraguan, Costa Rica also continues to receive asylum-seekers from Venezuela, Colombia, El Salvador, Honduras, Cuba and other countries. Under considerable strain, the asylum system is the country has accumulated over 220,000 asylum seekers by the end of 2022.
Since 2021, and especially throughout 2022, there has also been an increase in mixed movements entering Costa Rica through Panama. A percentage of these persons in mixed movements decide at some point to seek asylum in Costa Rica.
UNHCR in Costa Rica seeks to guarantee the rights of persons fleeing persecution at the borders, both at border posts and in other areas along the migratory route. Border monitoring is carried out to ensure that asylum seekers can gain access to the territory, obtain information and access the asylum procedure in Costa Rica. Identification of cases of refoulement and deportation, advocacy with the authorities, an attention to and referral to persons in need of international protection are carried out.
UNHCR key activities involve registration, border monitoring, community-based protection to identify particularly vulnerable individuals, case management, counselling, livelihoods and peaceful coexistence projects through its partners and directly. A Cash Based response started in October 2019 to fill basic assistance gaps of the most vulnerable families. This initiative relies heavily on the direct support of Programme, Admin/Finance, Procurement and Human Resources for its implementation.
Currently, UNHCR in Costa Rica has partnership agreements with 13 partners, in the areas of protection, gender-based violence, child protection, and livelihoods, among others. The Programme Unit also manages a direct implementation budget in support of the Government of Costa Rica, namely for the reinforcement of the asylum system and national policy towards integration of refugees in the country.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
G3- 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher
Language requirements:
-Spanish C2
-English B2

Training/certificate in Social Sciences, or related files is preferable.
Customer service experience will be considered.

Functional Skills
IT-Computer Literacy

Standard Job Description Clerk Organizational Setting and Work Relationships The Clerk provides clerical and administrative assistance to the immediate supervisor and/or the Office as a whole. The incumbent is normally supervised by an Officer or Associate. S/he receives regular guidance and instructions from the supervisor on procedural aspects of the work. As per specific instructions, the incumbent may require liaising with other internal or external entities, to ensure effective delivery of services and achievement of objectives. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Provide general clerical support to the work unit and, if required, visiting staff members. - Maintain the records in the work unit, create files for correspondence, reports, including confidential files. - Manage conference room booking and ensure that the facilities are well arranged and prepared with adequate supply to cover number of intended guests. - Maintain a proper record and inventory of stationary items in the work unit and ensure a well-stocked office. - Sort and prioritize incoming correspondence, reports, etc. and direct to other responsible staff members where necessary. - Arrange and forward records for archiving and maintain records of files sent for archiving. - Maintain calendar of appointments and schedules of meetings and travel for the supervisor, perform such clerical tasks as the completion of travel authorization requests, stationery request forms, etc. - May be required to prepare drivers¿ work schedule and maintain shift system. - May be required to organize and maintain mail delivery (Pouch) and tracking system between offices. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level G3- 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher Field(s) of Education n/a Certificates and/or Licenses n/a Relevant Job Experience Essential Not specified Desirable Not specified Functional Skills IT-Computer Literacy (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages English

,Spanish

,

Desired Languages

,

,

Additional Qualifications

SkillsAccountability, Languages, Organizing, People Management, Respect Diversity, Work Relationships

Education

Certifications

Work Experience

Other informationThis position doesn't require a functional clearance