Hardship LevelB
Family TypeFamily
Residential location (if applicable)
GradePR2
Staff Member / Affiliate TypeProfessional
ReasonRegular > Regular Assignment
Remote work acceptedNo
Target Start Date2023-06-24
Job Posting End DateJuly 13, 2023
Standard Job DescriptionAssociate Resettlement and Complementary Pathways Officer Organizational Setting and Work Relationships The position for Associate Resettlement and Complementary Pathways Officer may be based in Country Operations, Regional Bureaux or Headquarters. The incumbent's primary role is to support resettlement and complementary pathways activities in his/her Area of Responsibility (AOR) through identification of needs, submission of cases, monitoring procedural compliance, integrity and quality of case submissions, and ensure progress against targets. S/he takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role may also involve managerial responsibilities in supervising staff and affiliate workforce. S/he contributes to comprehensive protection and solutions strategies and needs to make resettlement both strategic as well as responsive to the needs of people of concern to UNHCR. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Identify, interview, assess resettlement and complementary pathways needs, and process cases identified for resettlement and complementary pathways following established procedures; provide counselling to individuals. - Support monitoring of activities for resettlement and complementary pathways, as applicable, to ensure progress against targets, transparency and efficiency in case submissions and appropriate follow-up with resettlement countries and other key stakeholders. - Review and provide timely feedback and guidance on resettlement submissions prepared in the country office/ by country offices to harmonize quality and consistency of resettlement delivery. - Support the management of processes to ensure that persons of concern and partners receive up-to-date and accurate information on UNHCR¿s resettlement and complementary pathways policies and procedures. - Support the implementation of UNHCR¿s global resettlement and complementary pathways policies, procedures and guidelines in the AOR. - Ensure Standard Operating Procedures for identification of cases for resettlement and resettlement case management are in place and in line with UNHCR Global Standards. - Support and contribute to measures that enhance the prevention, detection and response to fraud committed by persons of concern generally and in resettlement and complementary pathways in particular. - Support senior management in maintaining regular contact and close cooperation with resettlement countries and partners to ensure effective delivery of resettlement and complementary pathways; and adherence to adequate protection standards. - Support government officials and partners undertaking missions related to resettlement and complementary pathways. - Assist selection missions by resettlement countries to the region/country operations. - Stay abreast and analyse the implication of political, legal, social and economic developments in the AOR and recommend policy / strategic approaches to further UNHCR objectives with respect to resettlement and complementary pathways. - Contribute to the development and enhancement of policy and guidelines for resettlement and complementary pathways practices. - Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement and complementary pathways process; comply with UNHCR policy and guidelines on HIV/AIDS. - Promote and support the establishment of mechanisms for preventing fraud in resettlement and complementary pathways activities to maintain the integrity of the resettlement and complementary pathways process in the AOR. - Assist in the production of up-to-date and accurate statistics, analytical reports on resettlement and complementary pathways, updates and briefing notes, including with regard to the trends, the country/ region¿s performance in meeting resettlement targets, challenges and responses. - Contribute to comprehensive protection and solutions strategies in the country operation or region. - Perform other related duties as required. For jobs in the Regional Bureaux only: - Review and provide feedback and advice to country operations on their resettlement and complementary pathways strategies and priorities, to ensure that they are coherent and consistent with the regional strategy and are fully integrated into country operations plans. - Assist offices in the annual planning exercise for resettlement and complementary pathways. - Review and provide timely feedback and guidance on resettlement submissions prepared by country offices to harmonize quality and consistency of resettlement delivery; assist the supervisor in monitoring procedural compliance. - Conduct periodic field missions to provide advice on the quality and consistency of resettlement submissions, decisions and activities. - Assist in negotiating with resettlement countries the design and development of regional resettlement programmes and complementary pathways involving governments and non-governmental organisations in close consultation with the Resettlement and Complementary Pathways Service in the Division of International Protection (DIP) at Headquarters. - Coordinate with DIP, other entities within the Bureau and country operations to ensure a comprehensive and consistent approach in the prevention, detection and response to fraud committed by persons of concern across the region. - Collect resettlement and complementary pathways related information to be used by the Resettlement and Complementary Pathways Service in the DIP for external publications. - Assist in assessing training needs, draw regional training plan and strategy and deliver resettlement, complementary pathways and related training to UNHCR staff, partners and other stakeholders as required. - Contribute to a communications strategy that generates support from external parties for the expansion of resettlement and complementary pathways. Minimum Qualifications Years of Experience / Degree Level For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree Field(s) of Education Political Science; Social Sciences; International Law; Law; International Public Law; International Refugee Law; International Human Rights Law; Refugee and Forced Migration International Relations; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Protection Learning Programme; Resettlement Learning Programme; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential At least 1 year of professional work experience relevant to refugee protection work, preferably within the international capacity. Demonstrated experience in casework or case management, preferably in a refugee or immigration context. Desirable Sound understanding and ability to implement UNHCR¿s policy and global strategic priorities, such as AGDM, IDP, Statelessness, and HIV/AIDS, in the area of responsibility at appropriate level. Diverse field experience. Experience working in a multi-cultural environment. Functional Skills DM-Database Management PR-Refugee Resettlement programs PR-Resettlement Anti-Fraud Policy and Procedures PR-Mixed migratory movement management (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile The incumbent of the position Assc Reset & Compl Pathws Officer should be able to provide technical expertise to resettlement operation in Malawi including the assessment of cases for resettlement lead a team of resettlement staff members to ensure procedural compliance and quality of case submissions in accordance with UNHCR procedures. The position also requires good all-round understanding of complex operations, including sound field protection experience, setting up fraud related mechanism, in addition to refugee resettlement criteria (e.g. special considerations in relation to persons with specific needs, women, persons who have been trafficked and unaccompanied minors), refugee status determination and training as well as resettlement knowledge and the ability to work with minimum supervision. The candidate should have experience in planning, profiling, logistical arrangements, verification, and post-verification follow-up. The incumbent should maintain regular contact and close cooperation with resettlement countries, the regional Office, HQ, and partners to ensure effective resettlement delivery and adherence to adequate protection and resettlement standards. S/He will assist in assessing training needs, draw training plan and strategy and facilitate resettlement and related training to UNHCR staff, partners and other stakeholders in view of meeting the set resettlement quotas. The candidate must be complemented by demonstrated experience, the ability to work with national and international authorities on resettlement-related procedures, including facilitating and hosting resettlement missions. The incumbent must be able to communicate clearly and effectively, both orally and in writing.
Required languages (expected Overall ability is at least B2 level):
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Desired languages
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Operational context
To view occupational safety and health considerations for this duty station, please visit this link:
https://wwwnc.cdc.gov/travel
Malawi acceded to the 1951 Convention relating to the Status of Refugees and its 1967 Protocol. Malawi is also party to the 1969 OAU Convention Governing the Specific Aspects of Refugee Problems in Africa. There are approximately 52 thousand refugees and asylum seekers in Malawi. More than half of the population fled from Democratic Republic of Congo (DRC) with the remaining population originating from Burundi, Rwanda and others from the East and Horn of African countries. Most of refugees in Malawi live in Dzaleka Refugee Camp which was set up in 1994 and has 17,148 households located some 41 kilometres away from the capital Lilongwe. Given this context, UNHCR supports the government of Malawi in providing protection and solutions, while at the same time developing networks by working with implementing partners and UN agencies in various areas of intervention.
The incumbent of the position Assc Reset & Compl Pathws Officer provides technical expertise to resettlement operations in Malawi including the assessment of cases for resettlement and, depending on his/her grade, leads a team of resettlement staff members to ensure procedural compliance and quality of case submissions in accordance with UNHCR procedures. The position also requires good all-round understanding of complex operations, including sound field protection experience in relation to refugee resettlement criteria (e.g. special considerations in relation to persons with specific needs, women, persons who have been trafficked and unaccompanied minors), refugee status determination and training as well as resettlement knowledge and the ability to work with minimum supervision. It involves to devise and implement group resettlement procedures, including planning, profiling, logistical arrangements, verification, and post-verification follow-up. The incumbent should maintain regular contact and close cooperation with resettlement countries, the regional Office, HQ, and partners to ensure effective resettlement delivery and adherence to adequate protection and resettlement standards. He will assist in assessing training needs, draw training plan and strategy and facilitate resettlement and related training to UNHCR staff, partners and other stakeholders. This must be complemented by demonstrated management experience, the ability to work with national and international authorities on resettlement-related procedures, including facilitating and hosting resettlement missions. The incumbent must be able to communicate clearly and effectively, both orally and in writing.
The Malawi Country Operation is not that large with about 45 thousand refugees most residing in Dzaleka camp but with numerous complex challenges. The post of Resettlement Associate Officer (Head of the Resettlement Unit) is based in Lilongwe and currently deals with refugee populations in Dzaleka camp, with the possibility also of identifying resettlement cases from Urban refugees. The position requires the capacity to manage a Unit of three deployees, one National resettlement staff in Lilongwe as well as provide functional guidance to the Community service, child Protection and Field Unit in Dzaleka camp. The Solutions Strategy for the Protracted Refugee Situation in Malawi envisages multi-year group resettlement activities, in addition to individual resettlement application processing. Hence, experience in individual resettlement as well as in group resettlement would be an asset.
Lilongwe, the capital city of Malawi, is a Category B duty station.
Malawi is generally a peaceful country. It just had a rerun of its presidential elections in June 2020, where the opposition became the ruling party. A new government has been in place since June 2020. Access to services is relatively good but with limitations on health care facilities. Household items are generally cheap but with the COVID-19 restrictions and importations there has been a hike in price of commodities. Reponses to the current pandemic (corona) was previously highly politicised with number of infected positive cases on the increase. The main infectious diseases are Malaria, HIV/AIDS Tuberculosis and occasional cases of cholera. There are houses available for rent with reasonable price depending on whether it is government or personal owned. The UN has designated recommended areas for living for international staff. The security situation in and around Lilongwe is said to be generally good but with few occasional criminalities such as house burglary, vandalising of vehicles, pick pockets, etc.
Several banks exist that provides commercial services. There are two main mobile network providers which provide good service. Internet in equally available. As this is a family duty station there are schools where children can attend.
The Representation office is based in Lilongwe with a one Field Unit in Karonga. The office is relatively big with 79 staff members. The operation only has one refugee camp located approximately 45 kilometres from Lilongwe.
Malawi is a CRRF country and implementing MYMPSS.
Additional Qualifications
Skills
EducationBachelor of Arts (BA): International Law (Required), Bachelor of Arts (BA): International Relations (Required), Bachelor of Arts (BA): Political Science (Required), Bachelor of Arts (BA): Social Science (Required)
CertificationsHCR Protection Learning Program - UNHCR, HCR Resettlement Learning Program - UNHCR
Work ExperienceAnnual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Others of Concern, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned IDPs, Working with Persons of Concern: Returned Refugees, Working with Persons of Concern: Stateless
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration
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Additional Information
Functional clearanceThis position doesn't require a functional clearance