Hardship LevelA (least hardship)
Family TypeFamily
Family TypeFamily
Residential location (if applicable)
GradeNOB
Staff Member / Affiliate TypeNational Professional Officer
ReasonRegular > Regular Assignment
Target Start Date2024-01-01
Job Posting End DateNovember 7, 2023
Standard Job Description
Associate Human Resources Officer
Organizational Setting and Work Relationships
The Associate Human Resources Officer supports the UNHCR's People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR's Human Resources acts as a strategic partner to the organization, enabling a people-centric culture.
The Associate Human Resources Officer provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care. The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential.
The Associate Human Resources Officer is usually supervised by the HR Officer or Senior HR Officer or Head of Office in a Country Operation, or the most senior HR staff in a Regional Bureau. She/he usually supervises HR General Service staff.
The incumbent maintains a direct working relationship with a number of units within the Division of Human Resources (DHR). The incumbent also works closely with the Senior HR Partner, the Senior Medical Officer and the Senior Staff counsellor for his/her region.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties
Workforce Operational Support:
- Assist in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.
- Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks.
- Contribute to the development of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance.
- Provide support, guidance and trainings to HR staff.
Assignments and Talent Acquisition:
- Coordinate the process of recruitment, assignment and reassignment of locally-recruited staff and affiliate workforce, also assisting with set up and running of (Regional) Assignments Committee where relevant.
- Assist in organizing outreach campaigns to attract diverse applicants. Ensure proper consideration is given to all applicants without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation and gender identity.
- Analyse, track and report on recruitment and assignments trends for management, including efforts to reach gender parity.
- Take a proactive approach to risk management in the areas of recruitment, ensuring the issues are identified, addressed and reported and, where appropriate, escalated.
Advice to managers and staff, and contribution to an inclusive work environment:
- Build dialog and outreach with staff; answer questions, and provide information to staff as to where to go for help or ask questions.
- Be proactive in identifying issues, themes and patterns affecting the workforce's health and welfare, including sexual harassment and abuse of authority.
- Ensure that on-boarding, induction, re-integration into the workplace and off-boarding support, is provided to colleagues. Induction programmes should include information on Protection from Sexual Exploitation and Abuse (PSEA) and Sexual Harassment, Code of Conduct as well as workforce's rights and obligations.
HR policies and inter-agency:
- Enforce compliance with UNHCR's Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.
- Participate in the ICSC survey on living conditions and classification of duty stations as well as in the UN Country Team local staff salary survey and other local inter-agency HR-related fora and initiatives.
Duty of Care:
- Contribute to establishing and maintaining a medical evacuation plan with senior management, Field safety and the Senior Medical Officer.
- Assist in the security and medical evacuations of UNHCR personnel.
- Support the implementation of a Duty of Care strategy. Identify and assess issues related to duty of care including physical, mental health and safety of UNHCR's workforce, promoting workforce balance.
For positions in Regional Bureaux only:
In the absence of a Senior Talent Development Officer in the Bureau:
- Contribute to the implementation of a talent development strategy for UNHCR workforce in the region, in line with UNHCR's needs and staff members' career planning.
- Contribute to the implementation of a talent sourcing and acquisition plan to identify talent mainly among but not limited to national staff and affiliate workforce in the region.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree
Field(s) of Education
Human Resources Management; Human Resources Development; Personnel Administration;
Business Administration; or other relevant field.
Certificates and/or Licenses
Not specified.
Relevant Job Experience
Essential
Experience working in Human Resources. Knowledge of general HR policies, processes and systems.
Desirable
Experience in one or more of the following areas: HR Administration, workforce planning, recruitment, HR policy or talent development. Experience in HR information technology systems and tools. Experience in field humanitarian operations and/or emergency settings. Experience working with the United Nations. Experience working in a multi-cultural setting.
Functional Skills
HR-Local mass recruitment
HR-Talent Development and Nurturing
HR-HR data and people analytics
HR-Employee Relationship Management
SO-Learning Agility
HR-HR Business Partnering
MG-Client Relationship Management
HR-Inclusion, Diversity and Gender strategy design and implementation
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile The Multicounty Office in Argentina (MCO ARG) covers Argentina, Bolivia, Chile, Paraguay and Uruguay, mainly countries of destination for refugees and migrants with need for immediate humanitarian assistance, protection intervention and, at the later stage, for various types of durable solutions.
By the end of 2022, the Southern Cone hosted over 748,558 forcibly displaced people. With Venezuelans refugees and migrants constituting more than 90% of the population UNHCR works for in the sub-region, the RMRP (R4V) National Platforms co-led by UNHCR and IOM have become the key coordination structures for joint situational assessments, planning and implementation of the humanitarian response.
With permanent UNHCR presence in Buenos Aires, Santiago de Chile and Montevideo, and field presence in Arica (Chile), Iquique (Chile) and La Paz (Bolivia), the Multicountry works with governments, civil society and the people we work for to guarantee access to the territory, fair access to asylum, regularization and local integration. In this context, the Associate Human Resources Officer, under the supervision of the Representative, leads the human resources function of the MCO Argentina contributing to implement UNHCR´s HR strategic priorities providing assistance and support on five pillars: i) Workforce Operational Support; ii) Assignments and Talent Acquisition; iii) Advice to managers and staff, and contribution to an inclusive work environment; iv) HR policies and inter-agency; and v) Duty of care. The Associate HR Officer will play a key role in aligning the staff structure of the MCO Argentina to the Multiyear Protection and Solutions Strategy enabling a people-centric culture, also contributing to UNHCR´s Business Transformation Program efficiently using the corresponding HR platforms (Workday, COMPASS, etc.).
The Associate Human Resources Officer is based in Buenos Aires (Argentina), reports to the MCO ARG Representative and has a supervisory responsibility for the Human Resources Team responsible to implement all regular HR task and procedures. In 2023, the MCO ARG has a workforce of approximately 80 staff members located in Argentina, Chile, Uruguay and Bolivia. The incumbent is expected to work in close collaboration with the MCO’s multi-functional team (administration, programme, supply, human resources, external relations, protection) to perform all duties efficiently.
Under the supervision of the Representative, the incumbent will have regular contacts on HR related issues with the Regional Bureau of the Americas and relevant units at HQ. Frequent external contacts include counterparts in other organizations (including UN Agencies in the five countries covered by the MCO), national and local governments at working level on issues of importance to the Organization’s programmes.
Fluency in Spanish and English is required as well as the ability to work independently and under supervision, effectively prioritize tasks, develop strong working relationships with stakeholders across the. The incumbent should have excellent interpersonal skills, capacity to convene the multifunctional team and external stakeholders as well as capability to adapt to changing environments.
The ideal candidate should have excellent communication, problem solving and analytical skills. Empathy and duty of care are key attributes to lead a productive team.
Experience working with International Organizations and NGOs and knowledge of HR IT platforms such as MSRP, COMPASS, Atlas, and WorkDay is an asset and acquaintance with UNHCR Human Resources Policies & Guidelines is a plus.
Regional experience and knowledge of the local context is an advantage.
Required languages (expected Overall ability is at least B2 level): Spanish
,English
,
Desired languages
,
,
Operational context
Additional Qualifications
SkillsHR-Employee Relationship Management, HR-HR Business Partnering, HR-HR data and people analytics, HR-Inclusion, Diversity and Gender strategy design and implementation, HR-Local mass recruitment, HR-Talent Development and Nurturing, MG-Client Relationship Management, SO-Learning Agility
EducationBachelor of Arts (BA): Business Administration, Bachelor of Arts (BA): Human Resource Development, Bachelor of Arts (BA): Human Resources Management, Bachelor of Arts (BA): Personnel Administration
Certifications
Work Experience
CompetenciesAccountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaboration
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Additional Information
Functional clearanceThis position doesn't require a functional clearance