Hardship LevelB
Family TypeFamily
Family TypeFamily
Residential location (if applicable)
GradeNOA
Staff Member / Affiliate TypeNational Professional Officer
ReasonRegular > Regular Assignment
Target Start Date2024-04-01
Job Posting End DateFebruary 6, 2024
Standard Job Description
Assistant Operations Officer
Organizational Setting and Work Relationships
The Assistant Operations Officer normally works under the direct supervision of the Senior Operations Officer/Coordinator or Head of the Office and will be the focal person responsible for liaising with Partners through sector meetings and other coordination mechanisms in the Area of responsibility (AoR) as deemed necessary and required by the senior management. S/he will also assist with management issues pertaining to the operations within the area of responsibility (AoR).
The incumbent does not normally have any direct supervisory role. S/he has daily contacts with staff in the various field offices and with the functional units at the Country/Regional Office. S/he also has close liaison with a range of local civilian and military authorities and counterparts in NGOs and UN agencies to discuss matters of common interest.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties
- Assist UNHCR's activities in the operations within the AoR, if necessary, through mission to the countries/operations covered.
- Keep abreast of the events that may affect the situation of persons of concern (PoCs) in the countries/operations under AoR and provide regular reports and relevant information on developments regarding the situation of PoCs as appropriate.
- Support the analysis of the operational context, early warning signs and the protection situation of PoCs.
- Contribute to the preparation of analytic papers to support recommendations for action for the country offices/operations.
- Assist in identifying potential gaps and problems and in cooperation with other relevant sections recommend appropriate solutions to ensure the continued efficient implementation of programme activities and effective coordination with other UN agencies and NGOs.
- In the bureaux, respond to queries and requests for assistance and guidance from the field, and follow-up where needed, in close coordination with other concerned focal points of the Bureau.
- In the field, contribute to project proposals, conduct needs assessment in various fields of assistance and support implementation of projects under the AoR.
- Liaise with operational partners on issues relating to the protection and assistance of refugees/IDPs and other persons of concern.
- Maintain a wide range of external contacts with Permanent Missions, donors, and civil society organization.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree
Field(s) of Education
Public Administration; Economics; Social Science;
Business Administration; Law; or other relevant field.
Certificates and/or Licenses
Not specified.
Relevant Job Experience
Essential
Understanding of UNHCR mandate and operations.
Desirable
Experience in field operations. Experience working with UNHCR; or other UN entities or partners preferably in the area of refugee or humanitarian operations. Proven track record in emergency preparedness, response and management.
Functional Skills
MG-Field Operations Management
MG-Coordination
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile • Solid UNHCR experience
• Knowledge of Cash-Based Interventions (CBI) & Shelter/wash interventions
• Knowledge of COMPASS, RBM, Bower BI, and In-Kind intervention
• Knowledge of interagency coordination.
• Knowledge of financial control and resource management
Required languages (expected Overall ability is at least B2 level):
,
,
Desired languages
,
,
Operational context
To view occupational safety and health considerations for this duty station, please visit this link:
https://wwwnc.cdc.gov/travel
UNHCR in Iran plays a supportive role to the government’s policy towards refugees in a complex environment. The Assistant Operations Officer will interact with various actors and counterparts including Governmental partners from Ministries and Governmental Institutions, national and international NGOs, UN Agencies. S/he should ensure and maintain effective close coordination with the main governmental counterpart, the National organization for migration (NOM) on relevant programme interventions. S/he will work closely with Sub-Offices and Sections and in particular Protection, Project Control, Supply, Admin/Finance and External Engagements teams. The incumbent will provide support in Operational Planning under the supervision the Senior Programme Officer in a consultative manner and participate as a proficient manager with CBI &Technical unit oversight facilitates the swift disbursement of cash aid to Afghan refugees, expediting their access to essential necessities. S/he key role to intensify cash assistance, epitomizing commitment to optimizing humanitarian interventions and fostering financial inclusivity. S/he secures the ongoing delivery of programs and equips the CBI & Technical unit with the agility to adapt to refugees' evolving needs.
The incumbent will be expected to support the programme team in the operational preparedness and response phase with all operational actors and partners and contribute to the appeals, reporting and audit follow up.
Additional Qualifications
SkillsMG-Coordination, MG-Field Operations Management
EducationBachelor of Arts (BA): Business Administration, Bachelor of Arts (BA): Economics, Bachelor of Arts (BA): Law, Bachelor of Arts (BA): Public Administration, Bachelor of Arts (BA): Social Science
Certifications
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Managing resource, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Additional InformationShortlisted candidates may be required to sit for a test and/or Interview.
No late application will be accepted.
The English version is considered original and authoritative, translation to other language(s) serve the purpose of advertisement of local positions where applicable but are not considered as official translations
مسئول امور عملیات
Functional clearanceThis position doesn't require a functional clearance