GradeNOA
Staff Member / Affiliate TypeNational Professional Officer
ReasonTemporary > Temporary Assignment/ Appointment
Hardship LevelH (no hardship)
Family TypeFamily<p></p><p></p>
Residential location (if applicable)
Target Start Date2024-04-01
Target End Date2024-12-31
Job Posting End DateApril 3, 2024
Standard Job Description
Assistant Communications Officer
Organizational Setting and Work Relationships
In line with its Global Communications Strategy, UNHCR requires skilled communications professionals to conceive and execute a range of activities that help us lead the narrative on forced displacement, generate empathy and mobilize action. This body of work spans communications strategy and coordination, news and media relations, multimedia content production, social media engagement, Goodwill Ambassadors and other influencers, public outreach and campaigns, fundraising, analytics and brand.
UNHCR's Assistant Communications Officers need to cultivate a keen understanding of our target audiences - including an up-to-the-minute grasp of the methods and tone of voice that resonate deeply, win trust and spark quality engagement. They must be vigilant about editorial and journalistic standards, attentive to protection concerns and political sensitivities, and focused on communicating successfully with key demographics. These audiences will vary by location, language and platform, among other factors, as well as whether the aim is to inform, advocate or raise funds.
The Assistant Communications Officers' functions, working relationships and skills specializations differ depending on language, location, grade, and whether they sit within a country operation, a regional bureau or the Global Communications Service. UNHCR¿s primary target audiences include public, media and policymakers, while our main partners and influencers include peers and private sector, trusted figures and our own workforce. Some communicators will focus mainly on news and media relations, for example, while others will produce multimedia content, manage social media accounts or lead advocacy campaigns. Forging partnerships with media outlets that reach target audiences is a central role for all Assistant Communications Officers.
All Assistant Communications Officers are expected to work strategically in support of UNHCR's operational and communications objectives for their geographic area of responsibility (AoR) as well as global priorities. Communications approaches should reflect our core values as an organization that is caring, trustworthy, proactive, outcome-focused and responsive. This will reinforce UNHCR's role as the lead agency that protects refugees, internally displaced and stateless people and mobilizes action to provide solutions.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties
- Assist in establishment of close working relationships with television, radio and news agencies to promote and ensure the dissemination of UNHCR aims, activities and principles.
- Assist in development of working relationships with the Government, NGOs and UN Agencies in order to raise interest and develop co-operation in inter-related activities.
- Organize UNHCR's public awareness campaign in the duty station.
- Draft bulletins and updates on UNHCR's operations in the duty station.
- Brief national and international media of developments in UNHCR's operations in the duty stations and accompany visiting media to the refugee camps where applicable.
- Assist in planning and organizing advertisements, exhibitions, training seminars, conferences, meetings, social events and other activities to promote a better understanding of UNHCR¿s activities and accomplishments by the general public and/or organized groups.
- Assist in preparation of communication budget.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree
Field(s) of Education
Journalism; International Relations; Political Science;
Communications; Public Information; Media
Film / Video; or other relevant field.
Certificates and/or Licenses
Not specified.
Relevant Job Experience
Essential
Minimum 1 year of professional experience in journalism and/or communications, mainly at international level.
Desirable
Strong social media presence. Experience working on advocacy campaigns. Experience working with goodwill ambassadors and other high-profile influencers. Experience with brand management. Experience with measurement and evaluation, especially providing analysis of media coverage, social media engagement, web traffic, etc. Experience reporting, writing, editing for magazines, newspapers and websites. Experience using digital asset management systems. Experience with digital analytics and performance reporting.
Functional Skills
CO-Digital content production
CO-Drafting and Documentation
CO-Editing
CO-International Media Contacts
CO-Journalism (incl. print, broadcast, photography, video, layout & graphics)
CO-Preparation of key messages/talking points/speeches
CO-Public Speaking
CO-Spokesperson skills
CO-Video production for digital platforms (including news organizations)
IT-Web Content Management
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile1. Candidate will assist in partnership and outreach for the Strategic Communications and Outreach unit in UNHCR's Washington multi-country office. The unit takes the lead in building awareness for the forcibly displaced and UNHCR’s work with US public audiences leveraging the strengths of UNHCR and pairing those with the strengths of partners across the country.
2. Ability to assist in implementing outreach goals and plans, campaigns, projects, events, and other initiatives to support UNHCR’s strategic objectives. This includes working with local, thematic, and national partners to bring awareness, including, but not limited to, civil society, media, the business community, sports teams, educational institutions, and other influential leaders and organizations.
3. Ability to research potential partnership opportunities, develop targeted and effective key messaging for outreach on various themes, and support stablishing contact and follow up, which often requires substantial coordination among various teams within UNHCR.
4. Prior experience in partnerships, communications and community engagement is desirable that could include working on media partnerships, campaigns, civic advocacy work, working with a US constituent group, foundation, and/or in a corporation partnership environment.
5. Understanding of the current US national political environment across the country’s regions and interest in issues related to refugees and asylum is preferred.
Functional ClearanceThis position doesn't require a functional clearance
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Additional Qualifications
SkillsCO-Digital content production, CO-Drafting and Documentation, CO-Editing, CO-International Media Contacts, CO-Journalism (incl. print, broadcast, photography, video, layout & graphics), CO-Preparation of key messages/talking points/speeches, CO-Public Speaking, CO-Spokesperson skills, CO-Video production for digital platforms (including news organizations), IT-Web Content Management
EducationBachelor of Arts (BA): Communication, Bachelor of Arts (BA): International Relations, Bachelor of Arts (BA): Journalism, Bachelor of Arts (BA): Media, Bachelor of Arts (BA): Political Science, Bachelor of Arts (BA): Public Information
Certifications
Work Experience
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Other informationThis position is advertised and open to both internal and external applicants. All applicants must have legal residence with valid work permit in the US at the time of submitting their applications.