FHI 360 is a global development organization with a rigorous, evidence-based approach. Our professional staff includes experts in health, nutrition, education, economic development, civil society, environment, and research. FHI 360 operates from 60 offices with 4,400 staff in the U.S. and around the world. Our commitment to partnerships at every level and our multidisciplinary approach enable us to have a lasting impact on the individuals, communities, and countries we serve–improving lives for millions.
FHI 360 is seeking a qualified candidate for the position of Active Case Management Coordinator.
The Case Management Coordinator under the supervision of the HIV Advisor will be responsible for capacity building of implementing partners on active case management with the objective of reducing interruptions in antiretroviral therapy among PLHIV, improving the quality of psychosocial support and counseling. He/she will work closely with FHI 360 technical officers and CSO partners to provide feedback on whether clients are receiving the standard quality of care and participate in quality improvement activities.
ESSENTIAL JOB FUNCTIONS, DUTIES AND RESPONSIBILITIES
Provide coordination support to HIV testing sites and care and treatment sites to facilitate linkage of all newly diagnosed PLHIV into HIV care and treatment.
Train and mentor health facilities to profile and provide targeted support to clients at risk of interrupting HIV treatment.
Train and mentor health facilities, CSO partners to improve adherence counseling and support to PLHIV.
Build the capacity of CSO partners and health facilities on psychosocial support, trauma counseling for survivors of gender-based violence, and preventing burnout among caregivers.
Coordinate with the monitoring and evaluation team to maintain a database of registered PLHIV who have interrupted treatment or are declared lost to follow-up (LTFU) by care and treatment sites to inform active follow-up activities.
Mentor and actively follow up with care and treatment sites to implement efficient tracking systems for clients missing from treatment.
Coordinate inter-facility and community-level efforts for tracking clients missing from treatment.
Conduct bi-weekly calls and visits to all facilities to make sure they submit tracking plans for funding ACM activities; monitor and support sites to ensure uninterrupted ACM activities.
Provide technical support on data recording and reporting to ensure that feedback from tracking activities is appropriately and correctly recorded in clinic logbooks and HIV program database.
Review HIV case reporting forms each week for completeness and aggregate all data on new cases requiring to follow up with a view to accounting for all newly identified PLHIV.
Facilitate site-level monthly case management meetings and regular provincial-level meetings for quality improvement, share experiences and provide feedback to managers.
Document and share regular reports on the progress, lessons learned, and challenges related to active case management and make appropriate recommendations to NCD PHA and FHI 360
KNOWLEDGE, SKILLS, ABILITIES AND COMPLEXITY
Ability to coordinate activities with multiple clinics and to provide mentoring support.
Good interpersonal skills.
Technical knowledge of mental well-being, psychosocial support, and counseling.
Basic M&E principles and data management skills.
Well-developed written and oral communication skills.
Proficiency in the use of computer software, including Microsoft Office applications.
MINIMUM REQUIREMENTS
Diploma or Bachelor’s degree in health or social sciences.
At least 5 years of experience counseling and providing psychosocial support to vulnerable populations.
Familiarity with the PNG national HIV program, Continuum of prevention, care and treatment package and the health delivery system in PNG.
Good networking relations with health facility and community level stakeholders in service delivery.
LOCATION OF EMPLOYMENT:
The employee will be based at FHI 360 country office in the National Capital District, Papua New Guinea.
FHI360 PNG is an equal opportunity employer, Women, People Living with HIV and/or with different sexual orientation and people with disabilities are encouraged to apply
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
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