Back UNOCHA - Information Management Associate (IMA)

  • Added Date: Sunday, 21 April 2019
  • Deadline Date: Wednesday, 01 May 2019

Information management is a core component of a comprehensive support strategy for the humanitarian community. The Information Management Unit (IMU) will work to advocate for an environment whereby relevant data (statistical, GIS, non-spatial tabular, etc.) can be brought into a structure that supports the efficient management of data and information in the context of the humanitarian response.

Expectations of the humanitarian community specific for IM include:

  • to coordinate the analysis of data and information about the humanitarian   situation;
  • to identify needs and gaps as well as duplication of data and   information;
  • to support the development of consistent assessments - especially of   vulnerabilities;
  • to support the contingency planning process.

Key activities will include:

  • Developing and maintaining information management tools (especially the 4W -  Who,  What, Where, When, and Inter-agency operations database);
  • Providing spatial/geographic information services (i.e. GIS-mapping);
  • Supporting information management activities by sector lead agencies, including adaptation of standards for the collection, collation, analysis and dissemination of data to the locally agreed environment.

Under the direction of the Head of the IMU, the incumbent will perform the  following  functions:

Support the development and maintenance of the humanitarian databases including 4Ws, inter-agency operations to aid in the tracking of humanitarian focused activities:

  • Support the management of the 4W, and inter-agency operations database to identify and track through various information sources the humanitarian/development activities and to present the information in various forms/formats and levels of detail;
  • Develop new features to the humanitarian database to improve data collection, cleaning, consolidation as well as retrieval and distribution. This part of the work requires a strong level of technical ICT expertise in the areas of programming and/or scripting (e.g. MS Access, V. Basic, Rscript);
  • Promotes the collection, collation and standardization of baseline datasets. Compiles and disseminates these, in particular demographic and vulnerability data, in different formats;
  • On a regular basis, collate and disseminate products such as 4Ws, operations maps, etc through appropriate medium to the humanitarian community.

Support in the development of spatial/geographical information products (i.e. maps, but also metadata, data dictionary, etc.):

  • Produce maps and other related information products by using standard GIS software tools and related attribute and/or descriptive data. This component of the work requires a strong practical knowledge of relational database software like MS Access as well as MS Excel;
  • Collect, extract, organize and file geographical data on humanitarian activities for the purpose of creating an archive of humanitarian information   products.

Helping   to provide   general IM support   as   well   as   data/information to the Humanitarian community in Syria:

  • Assist in collecting, collating, formatting, verifying, and distributing emergency humanitarian intervention matrix to track responses, reduce duplication, and ensure timely response by the humanitarian partners and simultaneously identify gaps to trigger quick response;
  • Provide basic graphics/design support for various presentations, as well as the layout of reports, and development of high quality visual products (typically these are: maps, tables, graphs, photos);
  • Facilitate regular sector information managers through the Damascus based Information Management Working Group (IMWG);
  • Provide support in the preparation of meeting minutes and other technical reports relevant to the range of IMU activities.

Assist with the development and perform maintenance tasks for Humanitarian web presence in Syria:

  • Assist the Graphics Designer in the development of web-based data entry forms and support the creation/updating of content (text and images) for web-publishing;
  • Technical support in the process of creating/editing web-based content;
  • Any other tasks requested by the Supervisor and Head of Office.

Impact of Results:

The key results have an impact on the overall Humanitarian Activities to alleviate human suffering by increasing awareness of humanitarian effects, promoting adherence to humanitarian principles, inspiring humanitarian action, and giving a voice to victims of conflict or disaster.


Corporate Competnecies:

  • Demosntratesintergrity by modeling the UN's values and ethical standards;
  • Displays cultutal, gender, religion, race, nationality and age sensitvity and adaptability;
  • Treates all people fairly without favoritism.

Functional Competencies:

Client Orientation:

  • Considers all those to whom services are provided to be ‘clients’ and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients; environments to keep informed and anticipate problems; Meets timeline for delivery of products or services to clients.


  • Excellent communication (spoken and written) skills, including the ability to convey complex concepts and recommendations to staff at senior levels, both orally and in writing, in a clear, concise style.

Technology Awareness:

  • Fully proficient computer skills and use of relevant software and other applications, e.g. word processing, spreadsheets, internal databases, Internet, etc.


  • Excellent interpersonal skills, including ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.


  • High School Diploma with 7 years of expereince or Bachelor Degree with 4 years of expereince.


The following skills are required:

  • Strong database design/development and management skills (software such as MS Access, MySQL, Script);
  • Good knowledge of GIS systems and supporting software (ESRI ArcMap10.0 are required), and experience in the development and management of spatial/geographic data layers;
  • Solid knowledge of MS Office software products is required (especially: MS Excel, MS Power-point, MS Word).

The following skills are desirable:

  • Web design and database programming/administration skills (familiarity with Rscript, PHP, HTML, DRUPAL, etc.);
  • Publication development/production, especially drafting text, design of graphic elements and layout;
  • Public speaking – able  to make presentations  & chair meetings  in English and Arabic;
  • Knowledge/familiarity with: Google Earth, Adobe Photoshop, In-design and Illustrator.


  • Proficiency in English and Arabic is requirement

Female candidates are encouraged to apply.

Important applicant information

All posts in the SC categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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Contract Duration: 6 months with possibility for extension

This vacancy is archived.

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