Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Context:
Under the project “Enhancing the 4Ps Approach to Counter Trafficking in Mauritius”, IOM is supporting the Government of Mauritius to strengthen a whole-of-government and whole-of-society response to trafficking in persons, focusing on prevention, protection of victims, prosecution of offenders, and partnerships.
Output 1.3 of the project aims to strengthen gender-sensitive and victim-centred approaches to assistance by enhancing national systems and capacities to provide comprehensive, coordinated, and rights-based support to victims of trafficking (VOTs), including women, men, and children.
Mauritius currently operates separate shelter arrangements for male and female VOTs; however, the existing system presents several challenges. These include outdated or limited standard operating procedures (SOPs), inconsistencies in shelter management practices, gaps in specialized and referral services, varying levels of institutional capacity among service providers, and the need for more structured, coordinated, and gender- and child-sensitive approaches to victim assistance. Furthermore, existing referral pathways between government institutions, civil society organizations, and other stakeholders require strengthening to ensure timely and appropriate access to comprehensive care.
In this context, IOM seeks to engage a consultant to undertake a comprehensive assessment of national capacities to support VOTs in Mauritius, including shelter management, service provision, and coordination mechanisms. Building on the findings, the consultant will develop actionable recommendations to enhance gender and child-sensitive, victim-centred assistance. The consultancy will also support the development of updated shelter management guidelines and SOPs, the establishment of a functional network of service providers to facilitate effective referrals to specialized support services, and the design, implementation, and evaluation of a gender-sensitive Training of Trainers (ToT) programme on shelter management and victim assistance.
Core Functions / Responsibilities:
Purpose of the Assignment
Under the supervision of the IOM Chief of Mission, the consultant will assess national capacities to support victims of trafficking in Mauritius and deliver recommendations, updated shelter guidelines, a referral network of VOT service providers, and a gender-sensitive Training of Trainers on victim assistance.
Scope of the Assignment
The consultant will:
• Conduct a comprehensive assessment of national capacities to support victims of trafficking (VOTs) in Mauritius, including stakeholder mapping, review of existing SOPs, shelter systems, referral mechanisms, and identification of gaps in gender- and child-sensitive, victim-centred assistance.
• Develop a detailed assessment report with clear, actionable recommendations, and a list of required shelter kits and equipment to strengthen service provision.
• Prepare and present an inception report and engage stakeholders throughout the assignment through consultations, field visits, and coordination meetings.
• Organize and facilitate a validation workshop for the assessment findings and recommendations, including preparation of concept notes, presentations, and workshop reports.
• Develop comprehensive, gender- and child-sensitive shelter management guidelines and update the mapping and directory of service providers within the national referral and reporting mechanism.
• Organize and facilitate a validation workshop for the shelter management guidelines and produce the corresponding workshop report.
• Design, implement, and evaluate a gender- and age-sensitive Training of Trainers (ToT) on shelter management and victim assistance, including development of training handbook, materials, and evaluation tools, and delivery of the training.
Tangible and measurable outputs of the work assignment
The consultant is expected to perform the following tasks/activities:
Conduct a desk review, stakeholder mapping, and analysis of existing shelter systems, SOPs, referral mechanisms, and service providers supporting victims of trafficking (VOTs).
Prepare an inception report outlining the methodology and workplan for the assessment, development of shelter management guidelines, and the design and implementation of the Training of Trainers (ToT) and organize and facilitate an inception meeting with key stakeholders.
Carry out the assessment through consultations, interviews, and field visits, and develop a comprehensive assessment report with actionable recommendations.
Develop a list of required shelter kits and equipment, with coordination and distribution considerations.
Organize and facilitate a validation workshop to present and validate the findings of the assessment of capacities to support VOTs in Mauritius and its recommendations, including preparation of concept notes, presentations, and a workshop report.
Develop comprehensive, gender- and child-sensitive and victim-centred shelter management guidelines in line with existing counter-trafficking SOPs.
Organize and facilitate a validation workshop for the shelter management guidelines and produce the corresponding workshop report.
Update the mapping and directory of service providers within the national referral and reporting mechanism to support effective and coordinated referrals.
Design, develop, and deliver a gender- and age-sensitive Training of Trainers (ToT) on shelter management and victim assistance, including training curriculum, materials, and pre- and post-evaluation tools.
Evaluate the ToT and submit a final report consolidating findings, deliverables, and recommendations.
Timeline
This assignment will be implemented within a 5-month period (July 2026 to December 2026), but the actual timeline is subject to change based on the date the agreement is signed between IOM and the Consultant.
Deliverables
Phase
Main Activities
Deliverables
Inception
Conduct a desk review and mapping of existing victim assistance structures and shelter management practicesPrepare an Inception Report (including stakeholder mapping, mini literature review, methodology and timeline) Inception Report Presentation of the key elements of the Inception Report at an Inception MeetingAssessment of Victim Assistance Capacity
Carry out consultations using a mixed‑methods approach, including interviews, focus group discussions and site visits with key stakeholders to assess national capacity to support victims of traffickingAnalyse data and prepare an assessment report detailing gaps, needs and recommendationsPrepare Concept Notes and Agendas for the Validation of Assessment Findings WorkshopPresent the assessment findings to stakeholders at a validation workshop
Assessment Report on the capacity to support victims of trafficking Concept Note and Agenda for the workshop to validate the findings of the assessment of the capacity to support VOTs in Mauritius Workshop ReportDevelopment of Child‑ and Gender‑Sensitive Shelter Management Guidelines
Develop comprehensive, child‑ and gender‑sensitive and victim‑centred shelter management guidelines based on the assessment and in line with existing counter‑trafficking SOPsPrepare Concept Note and Agenda for the validation workshopPresent the draft shelter management guidelines to key stakeholders for review and validationRevise the guidelines based on stakeholder feedback Draft Shelter Management Guidelines Concept Note and Agenda for the workshop to validate the shelter management guidelines Final Shelter Management Guidelines Shelter Management Guidelines Validation Workshop ReportStrengthening VOT Shelter Management and Referral Mechanisms
Establish and coordinate a network of service providers for referral of victims of trafficking (VOT) to specialized support services, ensuring gender‑ and age‑sensitive approaches Design, implement and evaluate a gender‑sensitive Training of Trainers (ToT) on shelter management, including referral to victim care services, with consideration for gender and age Organize and deliver an in-person Training of Trainers for relevant stakeholders on the functioning, standards and processes of VOT sheltersSupport the provision of essential kits and equipment to shelters hosting TIP victims
Mapping and directory of service providers for VOT referral document Training of Trainers concept note and agenda, ToT report, including pre and post training evaluation results Gender and age sensitive ToT Handbook and training materials on shelter managementLit of kits for shelters to be equipped with, including a brief distribution and coordination note
Schedule of Payment
Payments will be made in three installments upon satisfactory completion of deliverables, as per the agreed work plan.
Required Qualifications and Experience