Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the MEAL Coordinator (PSU) the incumbent will be responsible to support MEAL activities.
1. Carry out the day-to-day operationalization of the MEAL framework in close coordination with PSU, programmes, and management priorities.
2. Assist in preparing tools in line with project MEAL plans for monitoring activities, including surveys, questionnaires, focus group discussion questions, and more.
3. Support implementation of monitoring activities, including assisting with technical support and capacity building for mission enumerators, third party monitors, implementing partners, and/or programme teams.
4. Where relevant, conduct regular field monitoring to locations of IOM/IP programming according to project objectives, outcomes, and outputs for all sectors.
5. Liaise with sector focal points on a regular basis to keep track of project implementation.
6. Support with development of tools, technical support, and monitoring of third-party monitors/evaluators.
7. Support in data cleaning, analysis and drafting of M&E reports.
8. Circulate M&E reports, analysis, findings to relevant project manager.
9. Support Complaints and Feedback Mechanism (CFM) process, including the systematic verification of functionality, collecting and recording feedback and complaints and contributing to regular and ad-hoc reports.
10. Liaise closely with program teams to conduct awareness raising activities on mission Community Feedback Mechanisms among target communities and ensure proper CFM visibility throughout implementation.
11. Liaise with program teams to address complaints and feedback in a timely manner.
12. Follow-up on M&E findings, recommendations, issues from field monitoring reports and CFM to ensure that operations take appropriate actions to resolve the issues or recommendations.
13. Assist in the collection and documentation of best practices, to support action learning and improved Accountability to Affected Populations.
14. Perform any other duties as may be assigned.
EDUCATION
University Degree from an accredited academic institution in Social Science/Public Relation/Economics/Development Studies/ International Relations or other relevant disciplines with three years experience. Master’s Degree an advantage.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
EXPERIENCE
Experience in liaising with partner organizations, national and international institutions an advantage.
Must be proficient with MS Office (Sway, Forms, PowerPoint), KoBo ToolBox. Knowledge of PowerBI is an advantage.
Demonstrated knowledge in monitoring, evaluations, accountability, and learning processes. Good knowledge of and experience with humanitarian guidelines and principles.
Experience in collecting data through both qualitative and quantitative approaches.
Good working knowledge of statistical packages (Excel, etc.) is required.
Good knowledge of data protection.
Expert data handling skills (classification, categorizing, tabulation etc.) and demonstrates diligence in data management.
Good knowledge of information presentation techniques (graphing, charting, tabling etc.) and interpreting them.
Ability to understand, explain and contextualize accountability tools.
The position requires availability and willingness to work outside regular office hours occasionally.
SKILLS
Strong coordination, negotiation, mobilizing and facilitation skills.
Information dissemination skills are required.
Ability to work effectively under pressure.
Organization, planning, and time management skills.
Staying open to internal and external feedback.
High level communications skills.
LANGUAGES
For this position, fluency in English and Polish is required (oral and written).
Fluency in Ukrainian and Russian is an advantage.
IOM’s official languages are English, French and Spanish.Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: