Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
The Ukraine Emergency
Mercy Corps’ Ukraine crisis response seeks to meet the humanitarian needs of vulnerable Ukrainians and other conflict-affected people where they are: displaced inside Ukraine, refugees in Poland, Romania and Moldova, or trapped behind frontlines. We aim to reach 500,000 vulnerable people with multi-purpose cash assistance, in-kind humanitarian support, and protection services across four countries. Almost all of our impact will be delivered in partnership: with Ukrainian, Polish, Romanian and Moldovan civil society organizations through a granting program that matches humanitarian action with capacity strengthening, and with peer international NGOs through a consortium in Ukraine. Mercy Corps is responding to the Ukraine crisis with large-scale consortium programming with a focus on Multi-Purpose Cash Assistance (MPCA). The Consortium is a partnership between four international humanitarian aid agencies to model and deliver innovative, effective cash and other humanitarian assistance programs to support people affected by the Ukraine crisis within Ukraine.
The Ukraine Cash Consortium Unit
The Ukraine Cash Consortium Unit is a small team of leaders that are funded through the BHA award to represent and lead the consortium. This means equally representing the member organizations of the consortium and coordinating their work to achieve the objectives of the Ukraine Cash Consortium, as articulated in the award agreement. Although Mercy Corps is leading the recruitment and administration of these UCC unit positions, the positions and their work should advocate in the best interest of the consortium and its objectives.
General Position Summary
The Accountability to Affected People (AAP) Lead will be a key member of the Consortium Unit and will lead commitments that put affected people at the center of the program, in line with the Core Humanitarian Standards (CHS), Grand Bargain and Participation Revolution. Accountable to the Consortium Director, and ultimately the Consortium Steering Committee, the postholder will play a facilitative role with consortia partners to develop, implement and monitor an overarching program Accountability to Affected People (AAP) framework that defines inclusive, accessible and appropriate accountability processes throughout the program lifecycle, not limited to three key pillars of information sharing, community engagement in decision making, and a robust feedback and complaints mechanism. The post holder will lead efforts to identify opportunities for harmonized guidance, tools and training materials that leverage the respective experience and expertise of consortia partners, and is expected to mentor and coach key accountability team members as needed. The postholder will manage a Community Accountability Data Analyst and will actively participate, on behalf of the Consortium, in all relevant inter-agency coordination mechanisms.
Essential Job Responsibilities
LEADERSHIP AND STRATEGY
PARTICIPATION IN DECISION MAKING
FEEDBACK AND COMPLAINTS MECHANISMS