Back Chief Field Relief and Social Services Programme

· Leading and managing the LFO Relief and Social Services Programme in compliance with UNRWA's overall policies, including by developing, administering, and monitoring the programme’s activities; approving the annual work plan; recommending the budget and controlling the Programme’s financial and other resources; advising on the Agency’s Relief and Social Services activities and proposing changes to policies where needed;

· Assessing priorities of vulnerable refugees in the Field through managing surveys and data collection processes including to evaluate appropriateness and effectiveness of the Programme’s services in relation to needs; proposing areas of intervention, including implementation methods and related activities to meet refugees’ needs; guiding the process of project development through recommending projects and supervising the implementation of projects;

· Overseeing and guiding the Agency’s social transfer programmes in the Field through emergency assistance and the Social Safety Net Programme; providing for monitoring of assistance operations and the efficient and effective utilisation of resources;

· Providing quality assurance and supervision of the Field’s refugee registration processes including eligibility criteria according to the Agency’s regulatory registration instructions; and maintaining refugees records and family files;

· Guiding and managing the Programme’s human resources and identification of technical training needs including those related to the implementation of a professional social work and case management programme;

· Providing support to revisions of Relief and Social Services policies and regulatory framework led by RSSD in Headquarters;

· Coordinating multi-sectoral activities with other Programmes; liaising and coordinating activities with other UN agencies, private institutions, and governmental and non-governmental organizations involved in providing relief and social services to the refugee community in the Field of operation;

· Briefing delegations representing donor governments, NGOs and media;

· Overseeing the review and implementation of a reformed micro-credit community support programme, as applicable.

Performing other duties as require