Back 94748_Consultant Capacity Development

Background

Background

The United Nations Volunteers (UNV) programme contributes to peace and development through volunteerism worldwide. We work with partners to integrate qualified, highly motivated and well supported UN Volunteers into development programming and promote the value and global recognition of volunteerism. UNV is active in around 130 countries every year. With field presences in over 80 countries, UNV is represented worldwide. UNV is administered by the United Nations Development Programme (UNDP). UNV is headquartered in Bonn, Germany, with a field presence through 6 regional offices and 50+ field units.

Organisational setting

The Capacity Development team, which is part of the Human Resources Section (HRS) leads the design and delivery of all learning activities for UN Volunteers serving with UN agencies globally. The UNV Programme actively supports learning and capacity development for all volunteers, providing a conducive environment and opportunities for all volunteers to develop key skills and competencies.

UNV provides serving UN Volunteers with access to learning programmes and services which include but are not limited to the UN volunteer learning platform (UNV e-Campus), volunteer onboarding portal, UN mandatory courses (online) and UNV e-courses, LinkedIn Learning, Rosetta Stone, Coursera, UNITAR online courses and individual coaching. Workshops and onsite learning programmes on the ground are regularly offered to specific target audiences at the local and regional levels. Depending on business priorities learning programmes focused on strategic initiatives are delivered as well.

 Objectives, responsibility and description of work

The consultant will support the work of the CD team by supporting the delivery of virtual and online learning programmes for UN Volunteers and staff. These include: 1) virtual learning programmes being designed and delivered in response to the COVID-19 pandemic, as a result of which onsite (face-to-face) workshops can no longer be held. Delivery of such workshops is being piloted during Q2 of 2020 and will be scaled up during the second half of the year; 2) online tutorials for staff and volunteers to support rollout of new ‘conditions of service for UN Volunteers’; and 3) online learning products focusing on ‘digital transformation’. The consultant will be briefed on the learning programmes and services available for UN Volunteers serving with UN agencies globally. Tasks will include the planning of virtual workshops, coordinating inputs with and from subject matter experts; communication with participants, collaboration with external trainers and vendors; preparation of workshop materials, analysis of surveys and support of the training delivery. The consultant will work onsite and remotely reporting to the Capacity Development Associate and to the Learning Specialist in the CD team. S/he will be a full member of CD team and work as part of the broader Human Resources Section; hence s/he will have exposure to the entire range of activities managed by the team.

Duties and Responsibilities

Scope of work

Specific deliverables include the following:

No

Activity

Deliverable

Due date

1

Virtual Workshop Delivery: Support the planning and delivery of virtual workshops delivered during the period from August 2020 to February 2021

Workshop preparations completed; training materials produced; workshop delivery supported; surveys administered and analyzed; timely communication with participants completed.

15 February 2021

2

Condition of Service tutorials: Coordinate the design, production and rollout of a series of online tutorials covering the section and changes introduced with new UNV conditions of service.

Coordinated and gathered content from subject matter experts; managed/coordinated production of online modules with external service provider; coordinated project and ensured production of learning modules.

31 October 2021

3

Digital Transformation learning products: instructed by the UNV digital transformation team coordinate the production of learning products including online tutorials, learning materials, webinars and other items.

Coordinated production  and delivery of learning products; produced learning materials and resources.

31 December 2020

3

Analysis and reporting: Compile and analyze user, usage and survey data to obtain metrics and derive trends and recommendations. 

Compiled and analyzed data and prepared report.

30 November 2020

Institutional arrangements

 Duration of work

The duration of this assignment is 7 months. The expected start date is 15 August 2020.

Duty station

The assignment will be home-based and onsite UNV Headquarters in Bonn, Germany.

Competencies

 Competencies

Promoting Organizational Learning and Knowledge Sharing - Developing tools and mechanisms

• Makes the case for innovative ideas documenting successes and building them into the design of new approaches;
• Identifies new approaches and strategies that promote the use of tools and mechanisms

Job Knowledge/Technical Expertise - In-depth knowledge of the subject-matter

• Understands more advanced aspects of primary area of specialization as well as the fundamental concepts of related disciplines;
• Keeps abreast of new developments in area of professional discipline and job knowledge and seeks to develop him/herself professionally;
• Strong drafting, presentation and reporting skills;
• Excellent written communication skills.

 Client Orientation - Contributing to positive outcomes for the client

• Anticipates client needs;
• Works towards creating an enabling environment for a smooth relationship between the clients and service provider;
• Demonstrates understanding of client’s perspective.

Required Skills and Experience

Qualifications

Education

Completed secondary education.

Experience

• Minimum 1-year work experience in planning, organizing and supporting learning events or the delivery of learning programmes;
• Prior experience and proficiency in using virtual collaboration tools such as Zoom, MS Teams, Go-to-Meeting, Webex or similar software is an advantage;
• Prior experience in the use of eLearning authoring tools (Articulate Storyline or similar) is an advantage.
• Experience in working for or with an international organization or UN agency is an advantage;

Language requirement:

Fluency in written and spoken English is a requirement. Fluency in French and Spanish is an advantage.

Criteria for Selection of the Best offer

The selection of the best offer will be based on the combined scoring method – where the qualifications and methodology will be weighted – 70% and combined with the price offer which will be weighted 30%. UNV may conduct interviews with the shortlisted candidates prior to final evaluation.

Key selection criteria are:

Criteria

Weight %

Technical

70

Effective writing and presentation skills

10

Experience in planning and delivery of learning programmes

25

Prior experience and proficiency in using online collaboration tools

25

Experience in working with an international organization

10

Financial

30

Total

100

Application procedure

Interested individual consultants must submit the following documents/information to demonstrate their qualifications

• Motivation/Cover letter explaining why you are the most suitable candidate for the work.  Please paste the letter into the "Resume and Motivation" section of the electronic application.

• Latest personal CV, including past experience from similar projects and at least three references

• Letter to UNDP Confirming Interest and Availability-please fill in the attached form  https://popp.undp.org/_layouts/15/WopiFrame.aspx?sourcedoc=/UNDP_POPP_DOCUMENT_LIBRARY/Public/PSU_%20Individual%20Contract_Offerors%20Letter%20to%20UNDP%20Confirming%20Interest%20and%20Availability.docx&action=default); . The financial proposal shall consist of all-inclusive lump sum in USD for the whole duration of the contract period  and shall include the daily consultancy fee. 

Latest personal CV, including past experience from similar projects and at least three references

PLEASE NOTE THAT INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED FOR FURTHER EVALUATION 

Any queries should be sent in a separate e-mail and addressed to: procurement@unv.org clearly marking 94748_Consultant Capacity Development in the subject line

How to Submit the Application:

To submit your application online, please follow the steps below:

• Merge your Cover Letter, CV and Letter to UNDP Confirming Interest and Availability (including the financial proposal) into a single file. The system does not allow for more than one attachment to be uploaded;
• Click on the Job Title (job vacancy announcement);
• Click “Apply Now” button, fill in necessary information on the first page, and then click “Submit Application;”
• Upload your application/single file as indicated above with the merged documents (underlined above);
• You will receive an automatic response to your email confirming receipt of your application by the system.