Vacancy Notice

Open to Internal and External Candidates

Position Title : Medical Data Entry Project Assistant

Duty Station : Ciudad de Guatemala, Guatemala

Classification : General Service Staff, Grade G5

Type of Appointment : One Year Fixed Term

Estimated Start Date : As soon as possible

Closing Date : January 25th, 2022

Reference Code : VN2022/001 GT

Established in 1951, IOM is a Related Organization of the United Nations, and as the

leading UN agency in the field of migration, works closely with governmental,

intergovernmental and non-governmental partners. IOM is dedicated to promoting humane

and orderly migration for the benefit of all. It does so by providing services and advice to

governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal and external candidates

are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates

are considered as first-tier candidates.

Context:

Under the overall supervision of the Chief of Mission, IOM El Salvador and the Project

Manager RSC and Resettlement Latin America, and direct supervision of the oversight of the

RSC Migration Health Coordinator, the successful candidate will be responsible for

supporting IOM resettlement focal points as well as non-IOM panel clinics, providing

assistance to USRAP in Central America through activities related to organization and

logistics of the Medical Examination Process and management of Medical Data Processing

.In particular, the incumbent will have following duties and responsibilities:

Core Functions / Responsibilities:

  1. Organize and track all cases under Medical Examination process and pre-departure

medical procedures.

  1. Track all hard cross referenced cases to ensure they get examined and depart together.

  2. Establish and implement internal document controls, in particular handling, security,

confidentiality of medical information in process.

  1. Receive medical exam from Panel Physician, scan/copy/encrypt/tore as required

  2. Undertake quality checks of all completed medical files in MiMOSA IAP from non-IOM Panel Physicians and flag the QC issues to Migration Health Coordinator.

  3. Enter the complete results in the Medical Database accordingly and identify properly cases reported by the doctors to have Significant Medical Conditions and Medical Travel Requirements.

  4. Ensure accurate and timely registration and transmission of medical data in the system.

  5. Track all relevant information about the medical result, referrals, treatment provided or other important information in a structured mechanism (Excel/MiMOSA) for cost reimbursement process purpose.

  6. Review and prepare the “Request for Payment” of the medical invoices and validate them against the agreed upon service fees and requests for deferrals.

  7. Use public e-mail address to communicate with beneficiaries and NGO’s as needed. Provide correct information and counselling to applicants related to the documentation needed for their medical examination.

  8. Provide management with statistics regularly and as required.

  9. Create SOPs and/or provide timely input to the supervisor for updating the SOPs.

  10. Remain professional, impartial, and unbiased during all interactions with applicants.

  11. Any other tasks assigned by the supervisors.

Required Qualifications and Experience

Education and Experience

• Completed secondary education required

• University degree Social Science or Health major (is an asset)

• Four years of working experience with secondary education; two years of working experience with bachelor’s degree

Skills

• Thorough knowledge of English; able to write e-mails and reports coherently in a timely manner

• Attention to detail and ability to organize

• Excellent computer skills in Excel and proficiency in Microsoft Office Software package

• Strong interpersonal and communication skills

• Ability to work under pressure with minimum supervision

• Delivers on set objectives in hardship situations

Languages

Thorough knowledge of English and Spanish (oral and written)

Required Competencies

The successful candidate is expected to demonstrate the following values and competencies:

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

This vacancy is archived.

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