All Norwegian Refugee Council (NRC) employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and believes shall guide our actions and relationships. Our camp management programmes seek to ensure the protection of displaced populations and of their rights, promote their participation, self-sufficiency and dignity, and ensure the provision of assistance and access to services. In contexts where displaced people live with host communities, particularly in urban environments, we provide some camp management core functions. We seek to strengthen, not replace, existing governance structures. UDOC programmes are defined by the adoption of an area-based programming approach.

Do you have 1+ years of experience in any of the following jobs or roles?

Social Care Customer Service Administration Event Planning

Then you may be suited for a career in a humanitarian organization. Those that have been displaced in Ukraine are strongly encouraged to apply. 

Generic responsibilities

Adhere to NRC policies, guidelines, and procedures Assist with the implementation of the support function portfolio according to the plan of action Prepare and develop status reports as required by management Ensure proper filing of documents Promote and share ideas for improvement of the NRC program’s administrative procedures Contribute to the identification of protection risks and needs in the context of the program implementation Perform any other duties and responsibilities as assigned by the supervisor.

Specific responsibilities

a) Site management support

Represent NRC in meetings at site level upon request of the UDOC Team Leader. Take minutes of meetings at site level upon request of the UDOC Team Leader. In coordination with and support of the Site Manager, volunteer groups and local organizations, contribute to community mobilization activities aimed at promoting community participation, including the setup of and support to site-based committees. Participate in service mapping exercises at site, neighbourhood, and area levels Conduct distribution of Individualized Protection Assistance to vulnerable IDPs living in the site

b) Site monitoring

Support the Site Manager in gathering demographic data related to the site population Assess on a regular basis the condition of the site facilities and gaps in service provision and report arising issues to the UDOC Team Leader Identify needs in terms of site infrastructure (e.g. shaded areas, fire fighting systems, communal kitchens, summarization/winterization measures) and material support to IDPs and other agencies operating in the site and report to the UDOC Team Leader

c) Communication with Communities 

Operate the information desks/points set up at the site level. Contribute to the development of information material/campaigns by providing suggestions from the community, ideas, and inputs to the UDOC Team Leader and UDOC Coordinator. Conduct focus group discussions and key informant interviews regarding various topics that influence the wellbeing of the IDPs living in the site (e.g. site infrastructure, services, protection risks/concerns, etc.) Under the supervision of the UDOC Team Leader and in coordination with the Site Manager, participate in information/sensitization campaigns targeting the site population. Provide support to the Site manager and volunteer groups in gathering data related to the site population to better inform humanitarian activities and assistance. Participate in assessments (baseline, endline, multi-agency, etc.) upon request of the Team Leader. Consolidate data upon request of the Team Leader and contribute to assessment report writing.

d) Capacity Building

Assisting the UDOC team leader in conducting capacity building activities aimed at transfer knowledge and know-how of Site Management concepts and best practices to the Site Manager, volunteer groups, local organizations and refugees. Other responsibilities according to the needs and request of the UDOC Team Leader.

Generic professional competencies

Fluency in Ukrainian and Russian, both written and oral. Good command of English will be an advantage. Highest standards of ethics and integrity. Ability to work under pressure in compliance with basic security rules. Diplomatic and respectful communication with various actors and stakeholders, including IDPs, government officials, volunteer groups and other NGO staff. Political and cultural awareness, as well as good understanding of the current situation in Ukraine. Previous experience in community mobilization and engagement in a humanitarian/recovery context will be an advantage.

Behavioural competencies

Planning and delivering results Working with people Communicating with impact and respect Handling insecure environments

We offer:

Type of contract: national employment contract Duration of Contract: 6 months  Salary/benefits: According to NRC salary scale, terms, and conditions. Duty station: Lviv, Ukraine. This position is for Ukrainian nationals only. The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

This vacancy is archived.

Recommended for you