UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, results.

This temporary appointment is to cover for a parental leave and the expected duration time is 8 months.

The UNICEF Global Shared Services Centre (GSSC) in Budapest, Hungary was established in 2015 to be a global hub for service delivery to all UNICEF offices worldwide. The GSSC has over 300 staff and is responsible for processing transactions in the areas of Finance, Master Data Management, Payroll, IT and Human Resource Administration.

How can you make a difference?

In this context, the Communication Specialist (Internal Communications), P3 reports to the Chief Service Quality Management (SQM), P5 and supports the Director and GSSC Section Chiefs with all communication requirements both internally within the GSSC, globally to UNICEF staff and externally to members of the public viewing the UNICEF website where GSSC has a dedicated page. In addition, this position manages knowledge management for GSSC staff and end-users.

Summary of key functions/accountabilities:

Lead the Communication and Knowledge Management team (including supervising three staff members) in the implementation and potential revision of the GSSC Communication and Knowledge Management Strategy Provide inputs to the GSSC branding strategy and support its implementation Drive effective UNICEF GSSC Internal and External communication and Knowledge Management: ensure that internal (within the GSSC) and external communication (with other HQ Divisions, UNICEF Offices Worldwide and externally to UNICEF) is effective, relevant, and up to date. This includes: Liaise with GSSC sections for the preparation of External broadcasts (messages targeting all UNICEF staff worldwide or sub-groups) Plan, drive, revise and draft as needed articles on the GSSC external and internal SharePoint site, posts Yammer channels Provide advice on communication activities for new projects or initiatives (both UNICEF wide and GSSC specific) Plan, supervise and support the preparation of external and internal communication material (videos, presentations etc.) working closely with the two Communication GS staff Support Knowledge Management activities at the GSSC, in close cooperation with the Knowledge Management Officer Support the organizational change process at the GSSC, by participating at the Change Review Board meetings, preparing communication plans for change initiatives and any other relevant activity.

To qualify as an advocate for every child you will have…

Advanced university degree in information management, internal communication, social science or a related discipline combined with solid experience of information management and internal communication work. Five years of progressively responsible and relevant professional experience in the communication area. Solid understanding of the concept of the Digital Workplace and hands-on experience in introducing and creatively promoting the use of related platforms and tools - preferably the Office 365 range of products and SharePoint online - would be a strong asset. Experience in a wide range of UNICEF functions from country office to HQ also a plus. Fluency in English (verbal and written) is required. Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability (CRITA) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others (8) Nurtures, leads and manages people

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected

to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service. Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

This vacancy is archived.

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