Position Title : Staff Counsellor

Duty Station : Cairo, Egypt

Classification : Professional Staff, Grade P3

Type of Appointment : Fixed term, one year with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 22 April 2021

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates

  2. Candidates from the following non-represented member states:

Antigua and Barbuda; Botswana; Cabo Verde; Comoros; Cook Islands; Cuba; Fiji; Gabon; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic Republic (the); Latvia; Luxembourg; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

Under the direct supervision of the Staff Welfare Officer, Human Resources Management (HRM) in HQ, and administrative supervision of the Senior Regional Resource Management Officer (SRRMO) in RO Cairo, the successful candidate will be responsible and accountable for the implementation of the IOM Mental Health Strategy in the region by developing work plans for nominated Country Offices (CO) that will cover preventative and care elements.

Core Functions / Responsibilities:

  1. Create and implement a regional work plan with the support of the relevant Chief of Missions, Staff Welfare Officer, and the SRRMO to improve the mental health and wellbeing of staff (national and international) in nominated missions and to include preventative and care aspects as per the Mental Health Strategy with sufficient mechanisms for accountability.

  2. Oversee implementation of IOM’s Mental Health Strategy in the most affected areas within the region (High risk/hardship duty stations).

  3. Support named missions by conducting a mental health audit of the workplace and help, as appropriate, to address highlighted issues.

  4. Support individual staff to create their own wellbeing plans.

  5. Provide confidential counselling to staff and facilitate access to counselling and staff welfare services.

  6. Produce educational material to enhance mental health and wellbeing of staff.

  7. Participate and, when required, coordinate Staff Welfare responses to emergencies and critical incidents.

  8. Liaise and collaborate with the Staff Welfare Officer and HR colleagues as needed.

  9. Participate in monthly joint supervision with nominated supervisors.

  10. Develop and maintain regular liaison and communication with COMs to evaluate mental health needs of their staff; and participate in evaluations of mental health services offered.

  11. Suggest to the Staff Welfare Officer , improvements for the effective implementation of the Mental Health Strategy in the region and enhancing local mental health facilities in the missions

  12. Develop tools for data collection, analysis, monitoring and reporting mechanisms at the mission level, maintain records and produce regular reports.

  13. Keep the Staff Welfare Officer in HQ up-to-date on numbers and statistics of services provided in the region. Regular updates on services provided to be shared with SSRMO.

  14. Provide training on relevant topics to increase knowledge and skills of managers to create supportive working environment and increase awareness on mental health.

  15. Undertake duty travel to COs to assess mental health of staff and the missions’ working environment in situations of crisis.

  16. Liaise with the Staff Welfare Officer in case of complex emergencies requiring a coordinated response.

  17. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Clinical Psychology, Counsellor or Psychiatry or a related field from an accredited academic institution with five years of relevant professional experience; or

• University degree in the above fields with seven years of relevant professional experience.

• Be eligible for licensing/accreditation in the country of training or residence.

Experience

• Minimum three years of practical experience as a counselor advising staff and employers on various aspects of social issues in UN/humanitarian international organizations;

• Experience with counselling and psychosocial interventions;

• Demonstrated familiarity with the impact of working conditions of humanitarian workers on their well-being.

Skills

• Familiarity with diversity and its implementation;

• Knowledge of modern technologies, e.g. teleservices;

• Excellent communication and writing skills;

• Readiness to travel and work in emergency contexts.

Languages

IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of Arabic and/or French is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

1

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country and who do not have prior experience outside the duty station’s country as staff member in the Professional category cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

This vacancy is archived.

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