UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, results.
We are committed, passionate, and proud of what we do. Promoting the rights of every child is not a job, it’s a calling.
UNICEF’s Global Shared Services Centre (GSSC) provides services to UNICEF offices around the world in the areas of Finance, Master Data Management, Human Resources Administration, Payroll, and IT Customer Care.
Our mission is to be a Centre of Excellence for the global delivery of efficient services within a culture of customer service, continuous business improvement, knowledge-sharing and innovation to support the effective achievement of UNICEF's programme results worldwide.
GSSC has won the 2019 Business Services Firm of the Year in Hungary, 26 regional awards announced at the Central and Eastern European Business Services Summit & Awards held in Warsaw, Poland.
Please visit our UNICEF GSSC page
How can you make a difference?
UNICEF GSSC is looking for talented IT professionals for data analysis and reporting to drive efficiencies in GSSC. The role of this post is to collect, evaluate, transform and prepare data, and to create reports based on specifications received from partner teams. Work with different Sections in GSSC in analysis and evaluation of all performance and business-related metrics
Key functions, accountabilities, and related tasks:
1. Data collection and preparing reports on key metrics
Ensure complete understanding of data and reporting requirements, functionality and facilitate user interface Provide reports to external and internal stakeholders including GSSC management Ensure timely and accurate delivery of reported information.2. Liaise and interact with colleagues, users and user groups in establishing data and reporting requirements
Analyze issues, develop functional specifications and identify the need for new reports or re-engineering/enhancements of the existing reports, dashboards or scorecards Liaise with GSSC customers with business-side reporting ideas that have to be translated to specifications and implemented properly by using the data warehouse and minimizing the use of manually maintained data. Monitor the changing expectations and specs and make sure they stay within reasonable limits and standards. Provide knowledge and assistance to team members and colleagues to facilitate processes3. Assist the IT Officer with Data Warehouse related issues
Create tables from refined data that suits the needs of GSSC users, based on their specifications and reporting needs (tables focused on SLA performance, SAP payments, SAP position and personnel changes, etc.) Investigate data replication errors, find logical errors in procedures and fix them. Perform deep-dives in the data pool to find potentially useful, yet undiscovered connections between tables that enables new and innovative use of data (e.g. cross-system end-to-end reports).4. Provide trainings and improve the self-service capabilities of teams
Promote self-service reporting in the GSSC for data users and reporting needs Support in creating a platform where users can get the needed data and create their own reports. Provide training that include the structural overview of the data warehouse, an introduction to SQL queries and to the use of MS Power BI.To qualify as an advocate for every child you will have…
Education:
Completion of Secondary education (high school degree) supplemented with training at university level in Computer Science Information Systems, Telecommunications, Engineering.
Experience:
A minimum of seven years of practical work experience in information technology, monitoring, data analysis and reporting Good understanding of the data analytics especially expertise in PowerBI is required Experience and working knowledge of various computer platforms and applications is required. Experience in providing assistance to users on reporting solutions and services and use of applications Experience with ServiceNow and SAP reporting is an asset Functional knowledge of T-SQL, DAX and M Query Work experience with a development organization or the United Nations is an asset Fluency in English (verbal and spoken) required Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish), or local language of the duty station, is considered an assetGeneral Service (GS) staff are locally recruited staff and therefore, candidates are personally responsible for any travel and accommodation arrangements. UNICEF does not facilitate MFA accreditation for locally recruited staff.
Applicants must be nationals of EU countries or in possession of a valid work permit. Please attach a copy of your work permit to your application submission.
Remarks: Requirement for internal applicants
Internal applicants from GSSC are required to complete the courses of Learning Paths that are identified as essential when applying to the level of this post. Please visit the L&D Portal Learning and Development (sharepoint.com) for more information.
For every Child, you demonstrate...
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability (CRITA) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues
UNICEF competencies required for this post are…
(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.
During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: UNICEF's Competency Framework here.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
UNICEF appointments are subject to medical clearance. Appointments are also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
This vacancy is archived.